Address: | 5612 Mooretown Rd, Williamsburg, VA 23188, USA |
Phone: | +1 757-969-2429 |
Site: | tworiversccva.com |
Rating: | 3.7 |
CO
Colin Wright
We had Two Rivers build and install some new bookcases/cabinets for us. In June we placed the order and were told it would take about 6 weeks. Initially, we were very happy with the design work and finalizing how the work would be done with attention to detail. In the end it took 4 months to get the bookcases installed, with long periods of no communication with us, despite our numerous calls and messages and leading us to believe he had taken our deposit and disappeared. The project remains unfinished as they have not completed some electrical and paint work. The painting they did do left paint spots on our wood floor and on the new cabinets. Since October we have only been able to make contact with Bryan twice, both times telling us he would be out to complete the work in a few days and then not showing up and not calling us. They have full payment now from us and extra payment for one other small job he was supposed to do. Now since late November, the phones are never answered, messages and letters not responded to. Our assumption now is that they have no intention of finishing the job and no intention of paying us back the money for incomplete work and the job that has not even been started. We are starting the legal process to recover the money owed to us for services that have not been rendered. Would not recommend Two Rivers at all. If you do decide to proceed with Two Rivers, do not pay a single cent until the job is fully completed.
LE
Lenny Lentz
I hired Two Rivers Custom Carpentry to design, construct and install several architectural elements (door casing/framing and transoms)in my home. Im extremely happy to say that Bryans work exceeded our expectations. As a result of the intial work we added several other projects including custom shelving units for a master bedroom closet. This work also was absolutely impeccable. Bryan along with his entire team are professional, courteous, neat and timely. In my opinion Bryan has mastered his craft. I am looking forward to working with Two Rivers again in the near future.
ME
Melissa Casheros
Very Pleased with their work. Needed a kitchen island expanded and pedestals for additional seating. He did an excellent job, couldnt be happier. Looking forward to built ins this year.