Address: | 119 Arbor Ct, Winchester, VA 22602, USA |
Phone: | +1 540-662-9051 |
Site: | alliedselfstorage.com |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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John Sullivan
- When moving over a weekend we discovered we needed some temporary storage asap - yet most places were closed. Allied had an online webpage that let me select and pay for a unit online, and then give me an access "gate" code immediately so I could start using it immediately. That was a great help during the pressure of moving. - When we had an issue getting in the first time due to a power outage in the area Brandi responded to our after hours call very quickly and gave me a solution that would get us in during the weekend. Great service. - Ive had the privilege of talking with Brandi a few times as weve moved in, then considered a 2nd unit (and then changed our mind) and in all cases Brandi does a great job managing this facility. - Top that with 24/7 access to your stuff (something many other places do not do) and this has been a really helpful resource for us! Thanks Brandi for all the help. We appreciate it.
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James Johnson
Brandi, the storage manager, is VERY service-oriented -- always positive, understanding, and as helpful as she can be. On a recent occasion, I returned from a winter trip to find my storage lot blocked by a pile of snow. When I called Brandi about it, she had the pile removed within an hour or two. On another occasion, I had concerns about the actions of a fellow renter(s?), and asked Brandi to post a notice asking customers to discontinue the offending behavior. She did so at the next opportunity. On yet another occasion, I found another unit in the spot I thought was mine. Brandi was at the lot within 2 minutes of my calling her, and helped me get it straightened-out on the spot. Good job, Brandi! I enjoy working with you. (JimJ)
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Wendy Blevins
I have had storage units for years and by far Allied is the best!! Brandi is awesome. Great customer service. I had asked Brandi for a climate controlled unit and she said that they did not have any available but it was just a short time and she call with a unit that was coming available and it was the first one inside the door. I have recommended Allied to everyone that has asked me about self storage. Overall, I just cant say enough good stuff about Allied self storage!!!!
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Julia Bottiny
Extremely Helpful! Great Customer Service and a pleasure to do business with! We thought we were only going to store for a few months but here we are almost two years later and still there. They make it a pleasant experience every time we go in to pay our bill!
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Brandi Morehead
Very Helpful. Will go out of their way to help you out. And Brandi Nicholson in the office was a breathe of fresh air in our stressful time.
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Janine Dinsmore
Great customer service.I have been renting a unit on and off with them for 10 years. They are great.
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gregory bryce
Great customer service