Address: | 15481 Farm Creek Dr, Woodbridge, VA 22191, USA |
Phone: | +1 703-494-2021 |
Site: | joemohollandmoving.com |
Rating: | 4 |
JU
Just Be Yourself
This service was used as part of a long distance United Van Lines move between AZ and VA. They are a contractor to United. Between1990 and 2005 I had used United Van Lines twice with good results. United Van Lines today has become a moving contractor and is not the same company it was 10-25 years ago. Today they are a series of complex shell corporations that only have an administrative staff and all physical moving, storage, and transportation services are contracted out. The contractors do not have the same work ethic or commitment to quality as past employee staff, not even close. United picks the contractors, but does not tell you who. United Van LInes only wants to make a buck now on their former reputation and have no liability for all "real" moving because services are contracted out. Do not be fooled into believing it is the same big company that has its reputation to maintain and cares about its customers. I found that out the hard way. Use this contracted service if you want the following: * Unprofessional, rude, low quality moving service priced at high quality professional service * Movers rescheduling several times, movers showing up hours late with no communication or respect of your time or commitments * Movers asking for multiple loooong breaks on your paid time for bathroom, smokes, calls * Movers disassemble, but unable to reassemble items at delivery, so you have to do it * Movers throwing and leaving trash in your home, yard, driveway * Movers coming unbathed, dirty, and foul smelling leaving a stench in your home * Movers lying and being disrespectful to you, your family, neighborhood, and your home * Movers complaining about everything while hinting for a tip regardless of bad service * Movers trying to hide your items on the truck so they can keep them * Movers arguing over obvious missing, damaged, or broken items * Hearing false excuses and how it was the other guys who damaged or lost your items * Movers trying to lie to and fool you into signing a form saying all was delivered perfectly and you are totally satisfied * Spending your time documenting, estimating, and trying to get reimbursed for damages only to be denied or ignored * Having to pay more than the final moving quote because there were "surprise" charges * Having to clean up after the movers destroy your home * Having to arrange disposal or repair of damaged items out of pocket despite full insurance * Having to search for and replace damaged items out of pocket * Having to spend your time writing reviews as your only form of justice My advice in general for relocations is to move items in a rental cargo van or box truck yourself. Tow the car on trailer. Discard, sell, or donate all bulky and heavy items that do not fit. Hire local realtor recommended labor to load and unload on each end. Purchase new items or used furniture items at destination with free delivery. Easier and better experience that costs about the same or less than full service movers. This does not apply to all situations, price it out, and if it does apply save yourself some grief. Life is too short.
VI
Victor Carrasquillo
Stay away from this moving company, and Mayflower Moving too. Let me start by noting that in the Washington, DC metro area there were many complaints of fraud and scams in the local home moving industry. To avoid these scammers my wife and I used an online registry to request a move from Springfield, Virginia to Dorado, Puerto Rico in May 2011 by the Mayflower Moving Company. Mayflower sent a local mover, Joe Mulholland Moving who told us they were the local reps for Mayflower. The Joe Mulholland Moving estimator gave us a quote of $14,000 for a !4,000 pound move (this quote was higher than other alternatives, but I thought it was worth using Mayflower for the peace of mind). The estimator also advised us to get rid of anything we could live without so as to reduce the cost of the move--he claimed anything over the 14,000 pounds would be billed before the delivery, and anything under would be refunded after. My wife and I evaluated every item we owned and decided to donate, give away, sell, or discard a large portion of the belongings wed accumulated over 30 years in northern Virginia. When the move arrived in Puerto Rico the delivery driver (Crowley Freight) told us the total weight of the move was just over 10,000 pounds. We contacted Joe Mulholland Moving to request our refund but after 18 months and over 40 phone calls or emails we had not received our refund. They eventually just stooped answering our calls or returning our emails. We became so frustrated with Joe Mulholland Moving we decided to contact Mayflower directly to see if they could help. After about a year of exchanging emails with Mayflower they informed us there was nothing they could do because, to quote their most recent email: "As an agent for Mayflower Transit, Joe Moholland Moving represents Mayflower in interstate moving, however, with regard to international moving, (to Puerto Rico in your case), our agents can use any licensed forwarder to arrange transportation. Regrettably, they chose not to use our services to handle your move, therefore, we cannot help in this situation. After contacting Joe Moholland Moving on your behalf, John Grimsley, Jr. replied that he believed the forwarding company was settling this with you." I felt this was a cop-out because 1) when I contacted Mayflower I specifically stated the move was to Puerto Rico and 2) I didnt have a formal contract with the "forwarding company". I dont expect to get a refund, but I hope my experience can help other families moving in or out of the Washington, DC metro area to avoid using these scammers. Or atleast, to go into a move knowing that the DC area moving company scams are unavoidable. Please dont make the mistake of trying to reduce the load to save money--the only money that was saved in this move was pocketed by the Joe Moholland Moving company on their freight forwarding costs at the expense of the items we gave up to lighten the load .
KI
KIMBERLY HALL
DO NOT USE THIS COMPANY. This was our 9th move and without a doubt the worst one by far. *They were using one of our personal area rugs at the door instead of their own equipment. *While they were carrying the elliptical exercise machine down the stairs of the front porch, we heard it crack and then saw the damage. *They did not have a ramp to get stuff up on the truck, so they had to lift it up to the person in the truck. *At one point, one of our mattresses came flying down the stairs *The king pillow top mattress was left on its side and was bending in for an unacceptable amount of time. *Cigarette butts were left all over the front yard. *They left a lot of trash behind. *Many things, including high value items went on the truck without any wrapping. *Furniture was not wrapped properly and corners of furniture were left unprotected. *When we left, we noticed glass all over the street and driveway. Im sure it is from our glass top patio table. No one had the decency or respect to mention it or clean up the mess. *Damage was done to the wood floors and walls. *Items were handled excessively rough. *The dolly was being used to carry large stuff down the front porch steps by one person, but the person didnt have control over it. So stuff would fall from one side to the other side and hit the stairs and ground. *There were boxes in the garage that they were instructed not to take and we caught them looking in them. *They had stuff leaned up against other stuff outside and it wasnt balanced properly and things came crashing to the ground. That happened several times. *A queen mattress was loaded in the truck without a bag. *The king pillow top mattress was brought down stairs, sat on its side longer, wrapped in pads on one side to take outside, once it was outside, the pads were removed, the mattress was touching the ground and was loaded in the dirty truck with nothing around it. Such a huge disappointment. Hope this review was able to save you a huge headache.