AAA Washington - Bellevue

14404 NE 20th St #150, Bellevue, WA 98007, USA

Address:	14404 NE 20th St #150, Bellevue, WA 98007, USA
Phone:	+1 425-455-3933
Site:	wa.aaa.com
Rating:	4.5
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–5PM Closed

Location

Photos 32

Reviews 22

Rebecca Brown

The agent was very nice and helped me book hotels for a three day drive from Bellevue to the Palm Springs area. The maps are also helpful when my GPS is having a bad day. Hotels were needed at specific locations because I only wanted to drive 6-7 hours per day. I didnt realize that by using AAA my hotel choices would be very limited. She put me in a dive at a truck stop. It was not a good experience for a woman travelling alone. There were so many other options, but they didnt show up on the AAA map, and the truck stop showed up as a small town. I like AAA, but wont use this service again. I need a decent hotel that feels safe.

Kathy nakata

On a recent Monday, since we had a few open days, we decided to take a quick three day trip to Yakima and Walla Walla. We called AAA at about 10:00am for a trip tik, some maps and information of the area. AAA said they would have the packet ready by 1:00pm. Enclosed were our Trip Tik, Map of Washington showing the freeways and highways, a few interesting leaflets focused on the area, Auto Tour, Wine Tour, a couple of magazines of recommended places to visit. We had a wonderful, and educational trip. Our drive went very smoothly with the help of the Trip Tik and maps - the approximate times for the drive was very helpful.

Joy Pocasangre

The experience was a little slow, but fine. Guess we werent prepared to have to buy Woodalls when we used to get this from AAA. In Oregon at the moment and a listed AAA place called Three Rivers RV Park outside of Roseburg said they listed with AAA, but only give a Good Sam discount. [no senior discount either] Disappointing. Lovely setting, but no attendant to give change for laundry or soap until 10am! Dogs groomed on picnic tables, child yelled at and slapped--really offsetting.

Greg Schuler

We were shopping for traveling aids. We found a few things but not exactly what we were looking for; we ended up finishing our search on Amazon. The payment process was awkward because the checker had to take our credit card across the office to run it; and while she was over there with our credit card, she got interrupted by another employee looking for information. She complained about being short handed.

Zach Forrest

Jude Carlson is an amazing travel agent @ the Bellevue AAA store. She has arranged a cruise, trip to Israel, and most recently a trip to France. Jude is a great problem solver and suggests travel options that I didnt even know existed (for instance flying out of Vancouver, Canada for a cheaper flight). She has amazing attention to detail and all our trips have gone smoothly!!!

Pat Davis

Michelle Thurston provided excellent and immediate service to us when we had to change our flight reservations and our reservation for a car. She persisted in finding the best arrangements given that reservations were somewhat scarce when we had to make changes. Thank you again for your timely assistance. Pat and John Davis

Samay Sengamphan

1 hour wait can sometimes turn into 1.5 or 2 hours or more. It happened to me twice. This is not very reliable sercice, especially when you are in hurry. It cost more when you cannot go to your work because ypu have to wait until the truck arrives to get your vebicle. I will not renew my membership this time.

Connie Brannan

Friendly, professional, helpful! I was purchasing foreign currency for an upcoming European trip. I had two visits to AAA, ordering the money, and collecting the money. Everyone I encountered was first-class helpful. Ive been a member of AAA for decades--and will continue to be a member.

John Frog

I needed some paper maps to plan our trip with, and the staff helped me out with way more than I thought might be available. Very helpful, and gave me some info on another facet of carrying foreign currency by card that I wasnt familiar with. Thanks.

Judy Powell

Trinity was great. We gave her a tricky itinerary and she handled it very professionally. She listened to our needs and goals, and understood exactly what we were looking for. She navigated a very tricky process for us even experienced travelers.

Janet Wright

We are about to take our 2nd trip to Europe and have booked both tours through our AAA agent, Michelle Thurston. She and everyone at the Bellevue office have been very friendly and helpful. Thanks Michelle,

Elizabeth Saul

After many visits over 10 years, I am unfailingly enthusiastic about this AAA. Staff are friendly, helpful, and extremely knowledgeable. The store always has those obscure/unusual items that I need.

Victoria Jones

I have moved to a new area and I still want to be able to look at a map!! They sent me several maps and they arrived within a day of my request!

Betty Mastropaolo

We have used the Bellevue AAA travel department before and have been very pleased with the service and friendliness of the staff. EXCELLENT!

Stanley Lind

Was going to Arizona to meet with friend in Quartzite. AAA worked hard and found a nice motel to stay in nearby! Thanks AAA!

Leon Hargreaves

Love my Agent , she has always given great service . not pleased with the cost, has rinsen a $100 in a year , whats up

anne regan

Very helpful, friendly people working here with lots of products to browse through too.

Kimberly Johnson

I attended the Bagallini Trunk show. very informative and loved the discount.