Address: | 27177 185th Ave SE #111, Covington, WA 98042, USA |
Phone: | +1 253-630-9990 |
Site: | theupsstorelocal.com |
Rating: | 4.4 |
Working: | 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 10AM–4PM Closed |
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Brittany Zabran
Wont be back. I plan to file a formal complaint as well but I wanted all customers aware of the impressive service I received. Note that I attempted to just drop off a package. Once there, they determined my clear tape over the label was not flat enough to scan the label. No problem. Just re-print "over there". I proceed to computer, pull up label from email, click PRINT. I am then told "that will be $1.85". I want it known in this scenario the $1.85 was not the concerning issue. However as I was retrieving my wallet I begin to wonder how it was that much. Morgan then told me it was due to printing on the COLOR printer (a black and white label remember?), I had two copies, and then the tape they used use to affix label to package. I asked what she meant about the color printer as I was told to print, not that they had printing options. She proceeded to tell me that if I had asked the question, she would have informed me. But dare I say I did not ask the question if they had two printers, one of which would be more $ to print a black and white page than the other. Last but not least, the "2nd copy" was a completely blank page. Yup no print line at the top or web address, completely blank. I then inquired about how I was getting charged for a blank page and she said, "It came out of the printer". There you have it folks. I had to argue with the manager on this blank page as well to get my money back so please dont think this is a one man failed attempt at service. If you want to endure this exciting kind of service. Please, by all means....go to this store.
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Anonymous User
Jerry (comment below) I think you might have the wrong UPS Store... There isnt anyone who has ever worked in this UPS Store called "MIKE". Infact, there are no men who work in this store.
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Alyssa Nguyen
He greeted us kindly, had a friendly smile, and was Quick and Fast. Had No problems.
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Stephanie Lowe
Very friendly and efficient. I like that they always have a Notary available.
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Denise Wissbrod
Always friendly to customers even if they are busy. Great service.
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Anonymous User
The gals are always friendly and helpful when I come in there!
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Karl Cruz
Quick and great customer service!
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Curt Jerker
Easy and fast