Gymnastics East
| Address: | 1680 NW Mall St, Issaquah, WA 98027, USA |
| Phone: | +1 425-392-2621 |
| Site: | gymeast.com |
| Rating: | 4 |
| Working: | 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–2:30PM Closed Closed |
Location
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Reviews 3
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Addy Squires
Beware: They Dont Care After two years with this gym, I went online to register ON DAY ONE of registration, and was too late for any classes after school hours. The wait lists were 4-deep (which makes it extra hard since I have two girls). I was so upset, and immediately emailed to ask what we could do, wondering if they could help me get into a class or if I just have to go somewhere else. I said we had been there two years already. They replied to me that it was my own fault for not being a priority student, and for not getting online earlier in the day if I really wanted a class. They even had a manager call me...When I saw the call I thought she was there to help me, but she was mad at me for complaining. She wanted to make sure I knew that it was for really-realz my own fault. This "losers are losers" attitude is so bizarre to me for a business that teaches young children. They really didnt care that we had been there for a while. We didnt get in, so we were out. We were just rec level students. We had one coach we loved, and one that was meh, but we were ready to stay. Denied. I guess dont go here if you arent ready to win a cut-throat registration battle.
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Amy Felce
I have two children that have taken gymnastics at both the Issaqah and Bellevue location. Both children were taking two classes each per week. We had priority registration and were told to sign our son up for level two boys come Fall. After a frustrating registration process, poor record keeping from the office and experiencing the worst customer service in my adult life we were left without a class for my son. I will make sure to share our experience with others. Our family cannot wait for the new gymnastics club to open in Issaquah next year-- late 2018. The program sounds promising. It will be nice to have business competition for gymnastics in this area.
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Anonymous User
Absolutely awful to host a birthday party for kids. Teachers are low energy, cranky and do not provide safety to the kids. I saw a kid fall on his back after the teacher put him to swing on a rope and left him unattended. The place itself was dirty, stunk like feet and did not accommodate 16 kids at all, much less with parents. I hope they stop advertising birthday parties because they do not know how to have fun or provide a safe place for kids!