Address: | 100 Enterprise Way, Scotts Valley, CA 95066, USA |
Phone: | +1 831-431-2202 |
Site: | activesportsclubs.com |
Rating: | 4 |
Working: | 5:30AM–9PM 5:30AM–9PM 5:30AM–9PM 5:30AM–9PM 5:30AM–9PM 7AM–7PM 7AM–7PM |
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Troy Philis
Promised extra vouchers for premium services such as massage for prepaying a year. Once they had our money nobody knew anything about it. Thats the way it is with this place. If you need to find out something, the only person that can handle it is not there. My wife would have liked to have used the vouchers we did have for a massage, but said there was never a masseuse available the times she went in, which was after work and on weekends. Tried to cancel membership and ask for a refund a few months after we signed up. Not a surprise that giving money back is against their policy, but our memberships werent cancelled and I wasnt informed that I needed to do anything else to cancel. After the year prepayment was gone they started hitting my credit card, despite the fact I had not been there for at least 6 months. Hey, if thats the way they need to make money, they are probably covered by the contract, but they also only deserve one star for ethics and poor quality of service.
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Martin Spierings
I only use the pool here to swim laps. Usually quiet and theres the added bonus of the hot tub. Its an older crowd here so I feel young again.
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Anonymous User
Great club, nice people. I have been a gym rat my whole life and this club is the best I have ever joined. Bruce Daitz
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michael goble
Pretty sweet club. Great staff. Kid friendly. Really a great addition to scotts valley.
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Becca Waller
Staff is all very friendly!