US Post Office

6700 NE 181st St, Kenmore, WA 98028, USA

Address:	6700 NE 181st St, Kenmore, WA 98028, USA
Phone:	+1 425-482-9755
Site:	usps.com
Rating:	3.1
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 1

Reviews 10

Trudy Haley

Full Disclosure: I am at the post office 3 to 5 days a week shipping packages. I frequent the Redmond location the most, but I stopped by Kenmore to ship some packages as it is closest to my apartment. Ive never had any problems with this location before today; usually, theres a nice, friendly blonde lady working, but she left shortly after I arrived with my packages. Juong showed up and started checking people out. I generally go to the self-serve line at the Redmond location, where a shipping label is printed for you. The city, state, and zip code are printed at the bottom of the label, right above the barcode, and theres a big white splotch at the top for you to write in the remainder of the address. Some of my packages were being shipped in re-used boxes, and I was anticipating those labels would print out. When I showed up with some packages that were not addressed, Juong turned me away. "Usually theres a little label that prints out," I explain, apologetically. "Do--" "We dont do that." "I--" I continue, as that wasnt the question I was on the verge of asking. "We dont do that." "Do--" I attempt again. "We dont do that." Frustrated, I move my packages aside and start writing the addresses on the sides of the boxes that arent covered with clear tape. I get back in line. "The shipping labels, I go to the Redmond location and--" "My wife works at the Redmond location, and they dont do that either." "I go to the self-service station," I explain, "I wanted to--" "Well, we dont have a self-service station. Maybe they print the labels there, but they dont print it here." I knew that from the first eighteen times he quacked "We dont do that here", but that wasnt what I was asking. What I was trying to ask (and would have, if I wasnt interrupted before I could get six words out) was if that was the case at ALL post office locations, as I planned on stopping by the Bothell Post Office tomorrow, and needed to know if I needed to have it addressed in advance. By then, I gave up; theres only so many times one can deal with someone snapping, "We dont do that!" at you before you decide that its a waste of your time. He starts weighing my packages, and as he does so, I watch as a label prints out the label has a bar code it has a long white splotch for you to write the address on and it has the city, zip code, and state printed at the bottom. "That doesnt have the address printed on it," he says quickly when he notices me eyeing the label. He tosses the package into the bin before I can investigate further. In short: terrible experience. Terrible employee. Just drive to Bothell/Kirkland/Redmond instead.

James Colver

I shipped a video game system to a buyer in Minnesota but during shipment the buyer reversed the payment. When I contacted the Kenmore post office they charged me a $20 fee to get the package sent back. When the box arrived I came to the store and I was shocked to see the box was extremely beat up. It almost looked as though the handlers used it for a soccer ball. I complained to the counter person, and he looked very indifferent and offered NO APOLOGY. He simply said I could either accept the package or he would take possession and sell it. I guess maybe its time for the Post office to disappear because if they simply dont care about there jobs, and are incapable of taking responsibility for their mistakes than they should not be in business.

Destiny Wright

The long hair Asian is a real dick,he looks like hes going to go postal on you any minute, if you dont like your job get a new one,what a real peace of work, as trump would say your fired they wouldnt even get a half a star but had to put one up to review

Tayler Brooks

Why is this USPS branch closed on Saturday? All other surrounding USPS stores are open Saturday. Other than that, I really like this post office. The staff are kind and do their job well.

Katie Weller

Small in size compared to other post offices, it used to be a bank, too bad they dont use the drive through as the lines inside can get really long sometimes

Laura Wilson

I have to send out Etsy orders somewhat regularly, and this post office is my favorite to go to. They are friendly and dont hassle me.

Sven

Parking is a bit on the bad side but the customer service here is always on point!

Barry Hansen

Clean, well lit, friendly staff, easy parking, whats not to like?

Dan Agun

They are closed today, Nov 11, 2016.

Brittney Muzzy

Worst post office ever!