Address: | 4667 Marcus Ln SE, Lacey, WA 98513, USA |
Phone: | +1 360-459-5555 |
Site: | collegepointselfstorage.com |
Rating: | 4.7 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM |
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Stephanie Nace
I rented an outside unit for nearly all my belongings. After a few months, I discovered mold growing on my belongings. I moved (at my own expense) everything into an inside unit. I had to throw a lot of my belongings away as my furniture warped and mold covered and grew inside things like my AC units, mattresses, couch, etc. There was a leak coming from the ceiling of the unit. Staffs response was less than helpful, "Unfortunately, Washington is one of the wettest states in the country and with non-heated storage units the air becomes stagnant and due to the lack of circulation. Than the stagnant air become moist and heavy, leading to mildew and mold issues. We are sorry that your items became damaged..." I had to replace my belongings which cost thousands of dollars.
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Erin Harrison
The facility is secure, clean and in a great location! The convenience factor is off the charts! They have a covered loading area, large elevators, flat bed dollies for you to use and bolt locks that are extremely difficult to burglarize. The staff member that I met was Evan. He was more like a concierge than a guy trying to rent a storage unit. He was helpful and fast. Im sure he realizes most people dont have all day to fill out paperwork. He explained everything quickly and in a manner that made it easy to understand and follow. If I were able to give it six stars, I would, I HIGHLY recommend College Point Storage!
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Lori bridges
Since its a holiday, I tried to call to make sure they were open. After several rings I figured they were not open. However, a minute later they called me back. This is above and beyond "good" customer service. Thank you so much!
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Erin Harrison
Ive been there nearly two years. In that time the staff and the facility has not dropped one iota. They are the standard by which customer service and the security of your treasured items should be measured. Thank you!
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Nikki Smith
Its clean,, affordable and friendly staff available to help with all your needs and questions..no doubts ABOUT my belongings ,, i know they are safe here at college point storage..
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Andi
This place is clean, secure, and up to current fire code. Manager is wonderful! Covered loading area, large elevators, and flatbed dollies available. Highly recommended!
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Jacob Ewing
On the more spendy side, but an excellent place to store items. Clean, lots of moving carts available, and a good stock of Uhauls.
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Daniel Thomas
Super clean, friendly staff and Marie is my favorite!! This establishment is the only place I trust my high-end assets.
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REGGIE Rocamora
Its clean and new.. but very expensive compared to others in town. I moved out after my "special pricing" expired
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David LeFevre
Friendly and efficient management. My unit has covered parking, which is handy when its raining. Great security.
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Lisa Nunez
Clean and secure place. The only thing I dont like is limited time frame to get to a persons belongings.
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Brian Gantner
Great place that still has a new feel and they take security seriously. I Love it.
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Pa G
New, clean, staff is new but nice & learning as they go....and doing a great job.
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Alex Taylor
State-of-the-art storage & friendly service!
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PRECISION MOVERS
A+