Address: | 415 S Bay Rd NE, Olympia, WA 98506, USA |
Phone: | +1 360-352-1595 |
Site: | olympiacollision.com |
Rating: | 4.8 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
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Hayden Johnson
Had an estimate of 40 hours of work. Dropped our car off on May 1 thinking we would get it back in about a week. We called once a week asking about it and they told us every week that it would be ready the following week. Got a call from them on June 14 saying that they were going to need to put in a supplement for more damage after we were already extremely frustrated. We were moving at the end of June so we needed the car back. They told us they couldnt have it done in time so we ended up picking up the car on June 15 with hardly any work done on it. Now we are moving to Texas with a car that needs to be repaired when we get there. They also did not connect the tail light properly so one of our brake lights doesnt work. Our insurance covers $900 for a rental car and we exceeded that so we had to cover the difference and also have to pay for a rental when we drop it off in Texas. The people here were very friendly, but I would never take a car here again based on our experience.
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Megan Zimmerman
Well I started out impressed seeing my damages nicely repaired and the guy i dealt with had great customer service. But after realizing the mistake of mismatching of my mirrors (one blue on black) I was disappointed I had to take it back. When I did I asked for them to do the other side blue. Instead without confirming with me they painted it black. When i went to ask them about it they said their was a miscommunication and theyre sorry it wasnt what I wanted. Upset that I didnt get what I wanted I drove away, then checking my mirror again there is a paint drip/bubble what ever you want to call it. I am pretty disappointed at this point and wouldnt reccome nd going back.
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D Harr
An honorable experience. I had one of the body side moldings come loose on my Town & Country. It had been previously repaired by someone prior to my ownership. They were hesitant to take on the job repairing it again as there was also a kink in the moulding. But, they did it. They took the moulding off and heat massaged it and cleaned it and reinstalled it. They had only quoted me about 70 dollars for the repair but had far more time invested. I paid them some additional money which they appreciated. They were su per nice. They too care of me after hours also. Great people to work with and have another job for them to do next week.
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John Lee
As a Solider in the Army, I move around a lot. So, I rely heavily on recommendations. I recently took my car to this shop and they did not disappoint. Amazing honest, reliable, competent technicians that I have ever dealt with in 28 years that I been driving. Absolutely the best outcomes for your vehicles. The hardest part is dropping off the vehicle and that was pretty seamless as they have the vehicle rental right there at the shop. I highly recommend this shop for all your mechanical and auto body repair needs
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Shannon Hamblin
My insurance recommended that I take my vehicle here because of their high quality and ability to lifetime guarantee the painting of my vehicle. Their turnaround time was very fast and they did a beautiful job. The people were super friendly and their work very thorough. They answered all of my questions and the transactions were very smooth. I highly recommend this company for any and all of your automotive needs. I know I will be taking my vehicle here and nowhere else for anything that may come up.
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Colleen Peoples
I dont typically write reviews, but my experience at this shop was so positive the I felt compelled to share. This was a recommendation from my insurance company (Progressive). I was able to manage the repairs remotely from Portland without any issues. The repairs were thorough, and the owner was very helpful in explaining all the work that had been done. I was also very happy to find that all of the valuables that were in the car during the repairs (guitar, tent, grill) were just as I left them.
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Anonymous User
Its always troublesome knowing where to go, or where to take your business for numerous reasons. I chose this place out of faith, (and convenience in price) and was no where near disappointed. The people here are real, and will treat you with the utmost respect, theyre very professional, and get the job done well. Its been a year now, and I cant even tell any damage was done to my car (Unlike competitors such as MAACO). The best part is, theyre a locally owned business!
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C.J. Sanchelli
My brand new car got struck by a downed power line in the strangest flash storm Ive ever seen. It bent the door frame, took my side mirror off, and bent my hood, scratching down the driver side door. Nobody was hurt, but after what I went through to get my beautiful new car I was about to cry. They made fixing this nightmare into an easy and pain-free experience. Thanks to Olympia Collision my baby looks like nothing happened!
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Havilah Giannetta
So impressed!!! This company saved us so much time and money, giving us a lower quote than two other local car repair businesses. Not only did they fix the collision damage done to our ancient work van, they even repaired some wear and tear issues with a wonderful attitude and without charging extra. Im not local, but if I were I would never go anywhere else.
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PJ Schulte
Best service Ive ever had. Went in to get a windshield as well as a bumper painted and came out with so much more than what I asked. They went above and beyond to take care of me. The best service, friendliest staff, and excellent rates. I would recommend this place to anyone. I have found my new body shop. Easily five stars!
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Jean Brown
After 2 failed attempts at other repair centers, Jamie from Olympia Collision and her co-workers did an incredible job on my 2008 Chevy Truck. My truck looks show room new. The rental process thru enterprise was just as great. Thank you all for your great work. I will be referring others to your shop.
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Baurice101
One of the best shops in the south sound. Pro job, good rates, and the nicest guys in the business. I have taken every car I have needed worked on , insurance or not, collision or just new paint job over 15 years. I would never go anywhere else.
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Lauren DeKoeyer
I have been bringing my vehicles to Olympia Collision Repair for years! They are so into pleasing their customers! I have never been disappointed in their quality of work, their work ethic or their service! I would never go anywhere else!
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Anise Geddins
Great service. They undershot the time of when it would be ready but they went the extra mile and vacuumed and shampooed my floors. They were also very polite. I think its a family business.
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Beau Wolfe
The work that was done to my work truck was superb. They detailed and waxed it as well. The warranty on their work is for a lifetime. You cant even tell anything happened.
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Mikel Anderson
Just got my car back a day early the people there are very friendly and helpful as well as do great work I will definitely be recommending them to anyone needing repairs.
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Alex H
Consummate professionals here. They provided service on two insurance claims of ours and were later very helpful by providinga consultation on used car I was looking at.