Address: | 711 Legion Way SE, Olympia, WA 98501, USA |
Phone: | +1 360-754-1333 |
Site: | olympiaautobodyinc.com |
Rating: | 4.2 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Blaine Foley
Took my car to this business after getting into an accident. They said they could do the repair and it would take 1-2 weeks. The repair ended up taking months as I had to bring the car back 5 times. They forgot to paint pieces, the pieces that they did paint had fresh scratches on them, they damaged my car in the process of their repair which resulted in them repairing it even more. There hours of operation are only 8 to 5 so it was incredibly difficult to go there after 5 and find anybody. I would pick up my car, find stuff that they hadnt done and I would have to bring it back the next day. All in all I had to bring the car back 5 times. They did eventually fix it all, but their initial estimate was just plain wrong. I would not recommend taking your car to this business.
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Anonymous User
Last year my car was rear-ended while parked at work. I took my car to Olympia Autobody and they fixed all the damage in less than 3 days and I had my car back by the weekend. They also worked with the insurance companies so I had no cost out of pocket! Recently my left, back, light panel was leaking. I took it in and they fixed it at no charge since all of their work is life-time guaranteed. Olympia Autobody has shown me their excellent service time and time again. Everyone I have encountered while at their shop has been helpful, courteous and knowledgeable. I highly recommend them for any body work you need done!!
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Ryan Shipley
Excellent support!! I had someone pull in front of my car at about 42 mph smashing my vehicle up pretty seriously and it was towed to Olympia Autobody. Joel Steever and his crew did a wonderful job of helping me out in a bind not just with damage assessments but logistical support. Before I was even off the phone with my insurance company making the claim they had a rental car waiting for me, provided some bags for items out of my car, and had me on the road in under 30 minutes. This is a top notch organization that cares about their customers first.
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Lena Bruno
Grossly overestimated fender bender repair. Quoted $1.5K: $500 - bumper, fender replacement parts, and the rest - 20 hours of labor. The estimator said that the fender, which was bent a little bit, could not be fixed needed to be replaced. I paid at another shop $600. Only a bumper was replaced ($170). The mechanic did the superb job (did it in one day) – it looks better now than it was before. Do not believe Olympia Autobody when they say there is no way to fix parts and everything has to be replaced.
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Mark Kelly
They forgot to call me after I took my car there, it was over a holiday weekend so when I called them on Wednesday the first they did was apologize instead of making excuses. The work was excellent. It was the second time I had to use them in 15 years and both times the work was done really well. After the initial snafu they kept in touch and delivered the car and the exact date they said they would. Nice job guys. Dont get fat and lazy now.
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Renée A.D.
First, they did a great job and were very courteous. That said, they estimated the repair at $900 and the job ended up being $1700. They never called me to inform me of the change, and instead submitted $1200 (instead of $400) as a claim to my insurance company, causing a cascade of surcharges that will cost me more over time than if I had paid for everything out of pocket.
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Anonymous User
I took my Honda in on a Monday and got it back Friday after I was hit causing nearly $3200 worth of damage. The folks there were very kind, answering all my questions and phone calls. I will recommend them 100% and will be returning for any of my future car repair needs. Thanks Olympia Auto Body!!
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Amanda Driffen Brooke
They did a fabulous job with my car and it looks great. I just wish they had communicated better between me and my insurance company. I dont know who dropped the ball - but I had a hard time setting up a ride at the last minute when the rental I had requested fell through.
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Dustin Carlson
This place goes above and beyond to ensure quality work and customer satisfaction! They provided a loaner car free of charge while my vehicle was being repaired! All around great experience! Although I dont wish to see them again... hahaha
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Ben Mammina
These men are not just good they are very good. My car came out as good as new and finished when they said it would be, I hope I never need to used them again but, if I do need work done on my car it will be them.
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desu ka
The guys at Olympia Autobody are very professional. They fixed my car in the time and for the price they quoted me. The paint job was perfect. I am very pleased.
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Anonymous User
Did excellent work on the car first and foremost, but were very good about keeping us updated on the progress of the car. Highly recommended!
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Anonymous User
Professional, competent, quick. Just completed my third repair with these guys and cant say enough good things about them and their work.
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Cheri Lopez
The staff were friendly and worked with the insurance so that there was no hassle for myself
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Philip Swenson
Great workmanship, great customer service
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kd wells
Staff is stuck up!
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H P Murphy
Does great work.