Windermere Real Estate/Olympia

Reviews 7

KA

Kayla Marshall

I fell in love with the house i was renting from this property management. I signed a year lease on May 16th 2016 thinking the end of my lease would be May 16th, 2017. That wasnt the case. After that i would automatically go month to month should i decide to stay. In April of 2017 they gave no option of notice to vacate, but instead began sending me letters of notice to vacate in the month i thought Id only have to pay half months rent. When they told me i was responsible for the full months rent because my month to month started in May, i bit the bullet because i was planning to stay a while longer. A few days after i paid the other half, they sent me an email saying the owner of the house wanted me to sign another year lease rather than go month to month, even though month to month was what was agreed upon at the beginning. I obliged and said that another year would be fine, as i had a 5 year old son and a baby on the way. A few more days pass, and they tell me they think the owner wanted to sell. They gave me until the end of May to be out.... Seeing as how i had no options, i made arrangements and moved back home and got a storage unit. About 6 days into June, i check Craigslist and they have the house i was renting listed.... When i emailed about it, they said the owners appraisal didnt go the way theyd hoped and they decided to rent for another year. I asked if that meant i could just come back and i got no response for 2 days. I emailed again asking if i were coming back since i hadnt gotten my deposit back and they told me the owner decided to rent to a FAMILY MEMBER. That information told me their plans were premeditated and rather than telling me upfront they made up a lie about wanting to sell. They had no legitimate reason to evict me, they had rent early every month and i was a great tenant. So they had to lie about it to get me out. She told me my deposit was on its way and out of $1500 i only got back $455. I paid all utilities in the end and they still deducted $83 from my deposit for the water bill. When i called about it they said they were waiting to be refunded by the city before any checks could be sent to me. DO NOT RENT FROM WINDERMERE PROPERTY MANAGEMENT. They are unprofessional and unethical, only taking money anywhere they can.

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Grayson Eckroth

Terrible company that acts like they are doing you a favor at all times by you paying a high price for a moldy, lead laden home. Worst customer service and phone line is a joke. I honestly would call this company a scam but they are too big to fail as they have offices throughout the west coast, scamming a whole portion of the country. Im leaving this review after many issues but the icing on the cake was me getting a quote for lawnmowing of 130$, I told the worker to come back in a week as I did not have the funds at the time. Next day he returns under orders of windermere to take care of it, then I see a charge for 173$ for the lawn care from windermere on my bill. I did not authorize this and they claim to have sent a 10 day notice which was never received by either members of the household, on door or in mail. This is not the first time they have randomly tacked on unauthorized charges, but it is the most significant. Impossible to reach the desk by phone to check on this supposed notice that was never received. I implore anyone reading this to no support this awful companies monopoly of homes, they will rip you off, they will treat you like dirt. I plan to move out as soon as my lease is up in several months and in the future avoid this company like the plague! Great way to keep good tenants that pay their rent on time! AVOID! THIS! COMPANY! OF! SCAMMERS!

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Anthony Bacon

I am currently in battle they smile in your face until the move out then they destroy you I put down a 1100 dollar deposit they are trying to take it all for what? They are making claims that the house needed repair of walls. Funny because they give you a inventory list of what needs to be cleaned so you comply. Then come move out inspection and they pick every little thing apart example says to wipe out the counters I did this lady used her finger nail to scrape out crumbs as they put it and turned a said to our cleaning agent will need to clean this. Other example I replaced the air filter two weeks before the move I have the receipt n hand and had witnesses watching me put it in. I get a letter in the mail charging me for a new air filter to be replaced and cleaned. How can you clean a new air filter when the system has been turned off. The list goes on They rob you as soon as you submit your notice. DO NOT RENT FROM THIS COMPANY!I cant stress it enough! If you dont believe me go ahead and sign up and find our for yourself Dated 4-15-2014

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Samantha Potts

Terrible! Do NOT go through this unprofessional property mtg. company. I recently applied and was denied. The woman Jodi who works the front office is awful. I applied for a place and had obtained the owners contact information and had talked with them about a *possible reduction* in rent and she went behind my back ***after we applied*** and told the owners that I had told them they reduced the rent by $100.00 when they had never agreed to such. I already knew after that I had a bad feeling, she then called me 3 days later to tell me we were not accepted due to noise complaints at my previous apartment complex. Ridiculous!! I will no longer look at or consider any properties that has to do Windermere. Thumbs down...

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JE

Jesikah Newton

If it was possible to give ZERO stars and still write a review, thats what I would give Windermere. Theyre very rude and have horrible customer service. When my husband called to ask questions pertaining to our security deposit invoice, asking why we were being charged for things that are clearly stated in our lease as BROKEN or in need of being PAINTED, Monica became very rude and aggressive saying they could have charged more for things that werent even included in the invoice we got. Clearly they didnt go through the lease to make sure they were charging us for the correct things.

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JU

Juanita Kerson

We loved the house and the realtor we had upon moving in beautiful house, however upon moving out we were charged for a blind that wasnt even there when we moved in that was almost $200 they charged us for then when I went in the office to ask about the prorated rent moving out before explaining how they work the lady said flat out well Im not changing the price no matter how much I loved that house I would never rent from them again I think they forget customer service etiquette is a must and that military families share the experiences with other families.

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DA

Dan ParkCityUT

This company gave me one of the worst experiences Ive ever had with a "service" company. To make a long story short, they violated their own contract, left my tenant and I hanging with no service (and no notice), and did not even have a legitimate phone number for me to contact the tenant. If you (like me) are out of state and need a property manager in Olympia, save yourself some time, money, and aggravation. Avoid these people.

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