Address: | 16398 NE 85th St #200, Redmond, WA 98052, USA |
Phone: | +1 425-285-1324 |
Site: | sjarealestate.com |
Rating: | 4.3 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed Closed |
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C Davis
LANDLORDS AND TENANTS BEWARE!!! Absolutely TERRIBLE property management company. Still not in the 21st century as they barely rolled out an only semi-working online payment portal, and dont have the ability to collect signatures electronically. My landlord was deployed and he had SJ&A take over the lease in his absence. On 4 separate occasions they attempted to break the terms of the lease and charge me more money. Only after threatening to get my lawyer involved did they back off of those attempts (each time). This was either due to incompetence or via an attempt to knowingly commit fraud. This is a great company to use if youd like to open yourself up to legal issues. They were also ill prepared to re-list the home after I gave my notice as they didnt have any pictures on file werent in a hurry to get any or put up a listing. My landlord wont be very happy when the listing gets put up late and not rented out for at least the first month.
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JD Ragan and Anita Eiken-Ragan
My wife and I use Sterling, Johnston and Associates to handle two rentals for us. I would give them more than five stars if I could. They have done an excellent job in obtaining qualified tenants for both properties and have managed the properties even better then we did as owners. They just recently re-leased one rental even before the old tenants moved out! As soon as the tenants gave notice, SJA began advertising and holding open houses searching for the new tenants. They do a very thorough screening process which, again, is far better then the screening process we ever used ourselves. Weve used SJA for nearly three years and have never had a complaint with the job they do. Nor have we ever received a complaint from the tenants. They handle everything professionally and are always available when we call. I dont think you can find a better property management company.
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Rosa Yeates
We just completed a purchase transaction with our agent, Christopher Gough. As the transaction moved toward closing, many complications came up. There was a lot of division that needed to be done, a party wall agreement, and one of the 2 couples that owned the subject property were divorcing. Christopher not only pulled the deal together, but did so on time. Further, with us being out of town owners, Christopher did our closing walk through (taking pictures of the furniture to verify for us), noted that there was no bedding, and bought us some so the place would be complete for us when we flew in at midnight our first trip down. Above and beyond exemplary service!
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Alma Kalish
Christopher Gough made the entire process of buying our beautiful condo at Harbour Pointe a great experience. He is very professional and at the same time a delight to work with. We have purchased many properties for personal use and as investments. This was by far the smoothest purchase we have ever had. He handled all of the matters with great expertise and reliability. He did whatever he said he would do and much more. We found Christopher to be an extremely warm, friendly person who always makes us feel at ease. It was a pleasure working with him on this purchase and we continue to keep in contact for future endeavors.
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Sai Chundi
We are currently renting out a townhome managed by SJA. So far the experience has been very good - they are very responsive - any messages I send get replied to within 24 hours. The property manger, Zarina, has been very helpful in expediting the move-in process for us (we recently moved to WA from out of state). She took out a lot of time during the walk-thru process and made sure we were comfortable moving in. Their online payment portal is really good and hassle free.
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Anonymous User
We highly recommend Sterling Johnston & Associates. Right from the beginning till the time our house got rented, SJA took care of every little detail and sent us regular updates. They have done a fantastic job helping us find the right tenants and always have our best interests in their minds. They also took great care to see that our place was well maintained. They have earned our trust and confidence and we feel very confident recommending SJA to everyone we know.
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Davi Abdallah
My wife and I used SJA services for property management and house sales. We moved to the East coast and the SJA team managed our rental property for over one year, and they helped us to sell it afterwards. Their market knowledge added tremendous value when selling the house. Contrary to our experience with other real estate organizations, they were very realistic about pricing and they were great when negotiating with prospective buyers. We highly recommend SJA.
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kathy renner
I want to thank you for the professional way you handled the recent sale of my estate. I realize that the sale of an estate can get messy, and it did, but the way you handled the sale was fabulous. I didnt have to worry. You took care of everything. The property sold quickly and I feel at a fair and acceptable price. You were always there when it was necessary. If sellers are not aware of you, they should be. You are the greatest.
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Anonymous User
They take care of everything! I inherited an apartment in a condo and decided to place it in the rental market since I already had my own house. I tried to manage it by myself and the stress was more that I could handle! I finally decided to hire a property management company to help me deal with everything. They are such a professional company and they take care of EVERTHING. I am 100% sure that I made the right decision.
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Dennis Paresa
The team at SJA is exceptional. They serve as my property manager and my "informal" housing market guru. On the property management front, the team is disciplined and thorough. I completely trust their team to make the right decisions and to keep me informed on whats happening on the ground with my tenant. All invoicing and leasing is done in a very professional manner. The team does a tremendous job.
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Anonymous User
We would like to extend our deepest appreciation to Christopher and her entire staff during the purchase and sale of our recent real estate properties. The level of professionalism demonstrated defined the level of service expected and more. Both my husband and I would recommend Christopher for his commitment to excellence and dedication to his customers.
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Cara Seeman
I just wanted to say what a wonderful experience it was working with Christopher Gough. He was able to make a rather bad situation on our end (...a short sale), a quick and smooth process. Holly has also give great pricing strategies that make a quick sale possible. Thank you both for you help and time. We really appreciate all you have done for us!
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Harriet Spray
Christopher, youre the best. I cannot imagine how much you have been through getting this to a close. All of the open houses, unexpected guests in the house, water being cut off on cleaning day... You have certainly earned my respect. I cannot tell you how grateful I am to have had your perseverance and professionalism here. Thanks again
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Janie Salamone
Christopher worked diligently with us for several months to make sure we found the right property. He was always available to answer questions and provide solid advice. We were extremely satisfied with our purchase. We will definitely use his service again. I highly recommend him to anyone buying or selling in the Renton area.
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Ida Manders
Thank you for everything you have done for me in selling my condo. I know it wasnt easy dealing with me and my situations, and you never made me feel bad. I will keep in touch with you and hopefully one day, not so far off I will own a piece of the Seattle again. It is my second home and my heart will always be there.