Eco-Movers

1200 W Nickerson St, Seattle, WA 98119, USA

Address:	1200 W Nickerson St, Seattle, WA 98119, USA
Phone:	+1 206-971-6895
Site:	ecomoversmoving.com
Rating:	4.7

Location

Photos 93

Reviews 4

Jill Trekell

UPDATE Feb 13, 2017: Update: I originally posted this review here, on Google and on the Eco-Movers facebook page. Within an hour of posting, they called me to discuss my missing furniture. They suggested sending one of their guys out to my house to see if he could locate the missing items (... sure, ok). Shortly thereafter, they sent someone out. Not surprisingly, they were unable to find the furniture BECAUSE IT WAS LOST BY THEM DURING THE MOVE, HELLO. The guy who was here said, "theyll be in touch." Here we are, more than two weeks later, and NADA. No phone call, they arent responding to my emails, nothing. They did, however, spam me with a discount coupon to give to a friend if anyone I know is planning to move. HAHAHAHAHA, thanks, guys. At least I got a good laugh out of it. tl;dr: DO NOT RECOMMEND. ---------------------------------------------------------------------------------- Original Review: We used Ecomovers for a move on December 28, 2016.. In the course of the move, most of our patio furniture went missing. Ecomovers insist that they have no idea what happened to it. The patio furniture was the last thing they loaded on the truck and should have been the first thing they unloaded at the house. We did not realize that the furniture was missing until we finished unpacking all of the boxes in the garage (we thought the patio furniture was buried behind the boxes). Back story: Through the course of the move, I reminded them several times about the patio furniture. When we first discussed it early in the day, the lead mover picked up a small side table and an ottoman for the furniture and loaded them in the truck. They then went back to loading the rest of the boxes and furniture in the house. I reminded them again when the truck was fully loaded, and they loaded the remaining furniture last (two swivel rockers and a second ottoman). Interestingly, the move was from a location 0.5 miles from our house, but the movers took almost 40 minutes to get from the rental house to our house and gave me no explanation for the delay. At the time we were busy unloading our own cars and didnt question them on where they were, but now I am thinking that something happened during the interim - perhaps they didnt properly latch the door and the furniture fell out? Ive called and emailed Ecomovers repeatedly about this. They first suggested that maybe the furniture was still at the rental house (not the case.) They then suggested that maybe we just hadnt found it at our house (also not the case - its kind of hard to not notice patio furniture!) The rep I spoke with said that the movers remembered loading the furniture into the truck, but did not remember where they put the furniture when we arrived back home. They say that there is nothing they can do because their guys "cant remember" where they put it. The only pieces we have left are the first two pieces they loaded (side table and one ottoman). The contract allows for a whopping $0.60 per pound for items lost or damaged. The furniture they lost was purchased at Summer House in Bellevue and cost us $2,500 new. They have offered me nothing in compensation other than offering to refund the 40 minutes worth of time when the movers went missing. Other than this, my experience was great (but thats kind of like asking Mrs. Lincoln "how did you like the play?"). Since we didnt realize that the furniture was missing at the time, we profusely thanked our movers and gave them a large cash tip ($300). We also bought them breakfast and lunch through the day. I feel like I was taken advantage of in a huge way and am terribly disappointed in their service.

Rhonda Brigham

I couldnt in good conscious recommend these movers. On the plus side, everyone is super friendly. The movers themselves were so nice I ended up tipping them well. I wish I hadnt done that. It sends the wrong message. The reason I did is because on both days the guys were very nice making a dreadful task (moving) much more tolerable. But as a whole this was a bad experience. First they quoted an estimate of a grand a day for $2k total estimate. This included one day for packing and one day for moving. In the end each day cost me $1500 excluding the tip. I realize its an estimate but missing an estimate by 1/3 is pretty significant. I cant begin to imagine why it took so long (thus the higher cost) as I have moved over 10 times and it has not taken this long. So all of this said....I probably wouldnt have posted this review. However, to seal the deal, I still have an entertainment center that has not been put together. It took them so long with moving my stuff that it was extremely late in the day and they didnt have some of the hardware needed (keep in mind I mentioned all pieces that would need to be assembled and that one of them was not currently assembled when I received the initial estimate from their office). One of the guys told me he would come back the next day to finish the job (assembly of this piece of furniture). He did not call me the next day. He has not called me since. And he has not shown up to assemble the furniture. And yes....I did already tip. Ive been around a lot of situations. I know better. But I did it anyway. And here we are. I wont recommend these folks to anyone I know...and I do know several that are about to move. I would suggest you not use them either.

Edward Im

I have used EcoMovers for 3 large-scale moves in the last 4 years. They are without a doubt the best moving company anywhere in Washington. From the first moment of the estimate walkthrough, to the careful and precise packing of the pre-move, to the actual exhausting moving day(s), to finally the unpacking and re-staging. . . . . . . . their team is so efficient, professional, friendly, and super customer-service oriented. They work unbelievably hard yet all have extremely upbeat and positive attitudes, and are so friendly and considerate at all times. They have tons of experience and systems in place, so they operate like a well-oiled machine yet are so careful throughout the process. I give them the highest endorsement and recommendation possible for sure !!!!!!

Blake Partridge

Worst moving company ever. I paid for a pack and move, about a mile away in downtown Seattle. They did a poor job packing about half the items (collectables and electronics simply placed in boxes with no padding/wrapping) and as a result several things were damaged in the move. They also showed up late for the move itself and it caused stress trying to get in on time. In the move process they also damaged some of the furniture, putting a hole in the back of my dresser, etc and marked up the walls. While I opted for additional/full insurance theyve made it difficult to collect, Ive been waiting 4 months and theyre refusing to move along. To top it all off theyve been dishonest in dealing with it all. Id never do business with them again.