Green Cleaning Seattle - Otium-Maid Services™

4615 Aurora Ave N, Seattle, WA 98103, USA

Address:	4615 Aurora Ave N, Seattle, WA 98103, USA
Phone:	+1 206-307-2270
Site:	greencleaningseattle.com
Rating:	4
Working:	8AM–5:45PM 8AM–5:45PM 8AM–5:45PM 8AM–5:45PM 8AM–5:45PM 9:30AM–12:30PM Closed

Location

Photos 76

Reviews 10

Giselle Fuerte

I scheduled service with Green Cleaning Seattle for the very first time after finding them via Google. I am a huge proponent of green cleaning products and services (having once run my own green cleaning business) and was excited to find this company and to use their service. I was moving and, as a result, was frazzled, and found that I needed to reschedule my appointment due to a series of move-related, last minute changes. When I emailed Green Cleaning Seattle to reschedule, I was confronted with a $50 cancellation fee. This is because I gave them something like 45 hours notice rather than 48 hours notice they request. Keep in mind that I was a first time client who had not previously used their service and who was hoping to reschedule rather than to cancel. In their FAQ, they tout their empathy and understanding of move-related chaos, stating their flexible policies because they get, and I am quoting here, "the chaos involved in moving!", yet they were firm on their $50 cancellation fee, and seemed more than happy to lose the future business as they did not bother to reschedule the appointment as requested, which I found odd. I would have loved to have been a patron of this business but am now left to pay a $50 fee and to also find a new cleaning service that will work with my altered move schedule. In short, reschedule or cancel your Green Cleaning Seattle service only very carefully.

Gemztone

Our encounter with Green Cleaning Seattle was less than stellar. Not only did they not leave enough time to complete our house on their first visit (after extensive emails trying to assess the situation remotely), their job was uneven at best. Most of our house was not terribly dirty, with the exception of two bathrooms (and two rooms they didnt even touch). The workers were very slow, and even knowing they wouldnt finish, some of them left. We finally sent them home around 6 pm after our bill climbed to $750 and nearly 1/2 of the house still uncleaned! I could have deep cleaned the entire house in the 12-person hours they spent here. In fact, I cleaned after they left that evening! Ugh! This is without doubt, the worst experience with a cleaning service Ive ever had. Spend your hard earned money elsewhere.

Cinnamon Davis

I am not one to bother writing reviews unless I am really REALLY impressed with a biz. This is one of those rare cases were a business really goes above and beyond what most of our would probably expect. There are a lot of cleaning companies out there and I have tried a handful of them. But my finding Green Cleaning Seattle has been more of a relationship than just a cleaning company. I feel like I know them - not just my cleaner but the company too. Very mom-and-pops feeling business - but with better (faster) customer service. Theyve kind of nailed it with regard to maintaining a very "local", friendly and personal feeling while bringing the convenience of speed and great customer service and communication into the mix. Thanks guys! Only good things to say about you.

Sally Parson

There are a lot of reasons to love Green Cleaning Seattle - friendliness of staff, managements commitment to caring for their employees, environmental sustainability, local ownership, flexible policies, etc. Thats great, but you want to know about the quality of the cleaning, right? The quality of cleaning exceeded our expectations. I have tried multiple cleaning services over the years and experienced inconsistent results. I dont know if it was because of how other cleaning companies trained their housekeepers, (or, worse, didnt train them) or why other companies never seemed to be able to fulfill the job. However, I have been using Green Cleaning Seattle for almost a year and the results are always great, always clean, always consistent. Absolute lifesaver company.

Kiki Jenkins

This is the third green cleaning company Ive tried. I had been committed to finding a small owner-operator cleaning service as I was convinced that this would lead to the best service and working relationship...neither of those worked out. Finally I decided to heed the recommendations of friends and gave Green Cleaning Seattle a try. Their intake process was thorough and personal; I was confident that they understood my desires. Im a detail person and I didnt have a single concern after the first clean. The cleaner was also just the right level of friendly and engaging, someone I didnt mind having in my home. Green Cleaning Seattle may be a bigger company but they started out small and they grew because they are just that good.

TJ Jane

Showed up and finished in time. Ladies were very professional, but friendly. Paid attention to most of the small details, and made our house look and smell great. However, in the two days since, I had noticed a few places (under the beds specifically) that they failed to clean. I was a bit surprised, since the rest of the service was so spot-on. HOWEVER once I called them they sent out another cleaner - no charge, of course - and finished the vacuuming. THAT is customer service, and I would say that they did a superior job! I think our initial job was an anomaly, as what I have heard about this company is all good. Our house is now proof that they stand behind their work, and are hard working folks.

Amber Leddey

Lets just say that I have tried my share of cleaning services and after many years of disappointing service Im pretty thrilled to have found Green Cleaning Seattle Otium-Maids. Not only is the level of cleaning and organizing superior to all other services, the staff has been extremely professional, kind and honest. Its so refreshing to find a cleaning service that doesnt feel like a large business that will just send you whoever happens to be available for my requested schedule or who wants to charge you hundreds of dollars for a small studio. Most importantly, I couldnt be more pleased with the level and quality of cleaning that is done each week.

Liala Noddings

I have a relatively small house. It’s only 1400 square feet. I am not home much - but when I am home, I dont have the time (or desire) to clean. These cleaners, yeah, are a little pricey (the "high end of normal" I would say) but it doesnt stop me from hiring them...theyre worth it!!...Scheduling with them is easy and the lovely lady Ariel (who has been working there for a long time) I talk to always remembers me and likes to "catch up" when I call. From time to time, I’m here and actually see the cleaners, they’re always very courteous. They do a good job, and as long as they keep it up, I plan on staying with them forever.

Martha Groom

We have had green cleaners come to do deep cleans in our house, and recently opted for every other week service. We appreciate most of all that the house smells so nice after they are done, not of harsh chemicals. Our experiences have been very positive - their cleaners have all be nice to have in your home and have done a thorough job. We have mostly opted for help in the kitchen and bathrooms, and I am finding the more frequent service a real help in keeping on top of things as our schedules have become very busy. Im grateful for what they are doing!

Charlee Munn

The team that I had was AMAZING! I had to leave the house to get stitches just before they were set to arrive so I left them a short note and took off. When I came home they were elbows deep in cleaning but took the time to make sure that everything that I wanted done was noted, they even asked how my hand was doing. When I came home again the house was glittering. My floors and windows by my front door have never been cleaner. I was so happy with the service provided! Thank you thank you thank you!!!!