Green Planet Plumbing
| Address: | 6044 Fauntleroy Way SW, Seattle, WA 98136, USA |
| Phone: | +1 206-937-1220 |
| Site: | greenplanetplumbing.com |
| Rating: | 3.9 |
| Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed |
Location
Photos 3
Reviews 8
DA
Daniel Wiener
“Welcome to home ownership.” This is my least favorite phrase in the English language. My wife and I are first-time homeowners and are still getting used to various problems and issues popping up that seem to have never affected previous owners. For example, basement flooding caused by some poorly (and illegally) done plumbing combined with record snowfall and three straight days of rain. As soon as I discovered the flooding, I began calling plumbers. I had never used Green Planet before but had passed their offices and noted their focus on being environmentally friendly, but knew little more when I called them. Of all the companies I called, they were not only the only ones who could get to my house before late afternoon that day (which was apparently the busiest day for Seattle plumbers in quite some time), but also the most helpful. I spoke with Tyler, who instantly gave me some suggestions of how I could stop or even just slow the flooding (at this point I had no idea what was causing it). Although nothing I tried was effective, I appreciated that his first priority wasn’t locking in the job but rather helping me solve my problem. The team who came that day, Erroll and Marcus, arrived just after 12:30 and began investigating the problem. Every time they thought they had found the solution, they instead found a new contributing cause to the problem. Regardless, and despite a demanding schedule for the day, they continued to search for not just a temporary stop, but a permanent solution. By the time they had figured out what was causing the flooding and how it could be solved, it was mid-afternoon and things were not getting better. I don’t know how another plumber would have handled this unexpected complication, but I felt comforted when I overheard Marcus on the phone with Tyler, telling him, “We can’t leave him like this.” Sure enough, a one-hour call had become a three-hour call. Unfortunately, the problem could not be fixed that day, but Marcus very clearly explained the cause and the solution, and we were able to schedule service for the beginning of the following week. Even though more rain came, and therefore more plumbing jobs, Tyler and his team were able to complete the job by time they initially said it would be done. Although I had to be at work while they were at the house working, his team stayed in communication with me and were absolutely professional and friendly. They were understanding of my concerns and kept me at ease while they were here at work. When the work was done, they made sure that everything was cleaned up and that our yard was restored to its original condition. I hope we don’t have any plumbing issues in the future, but if we do, Green Planet will definitely be my first (and hopefully only) phone call, and I recommend that they be yours as well.
DA
Darren Lamp
Had a tenant "somehow" unscrew the bathtub drain and call me "cause it wont go back in". Being in Alaska, I couldnt take care of it myself as I built the house. I called another plumber first, who was too busy and recommended these guys. That says something right there.... Marcus came out 5 hours after I called, let himself in the house with the hidden key, called me immediately and was a little confused why it would happen. He found the tenant had cross-threaded the drain into the boot, which could cause him to replace the entire drain. He wanted my permission to try to fix it (fix the threads), then if needed, replace the entire drain. Calls me back 15 min later and says he had success getting the original unit back together, and tried to only charge me there minimum service call. I voluntarily overpaid (pay for what you get people) and including tax was out the door still for just over $100. Crazy happy. Integrity, skilled and super easy to work with. If I could give 7 stars I would. Marcus could have turned this into a can of worms by just not trying as hard. And he would have made a lot more money doing it any other way than he did.
JO
Joslin Roth
I have been working with Tyler and his team on my small business remodel for what seems like years. No, actually it has been years. Tyler toured and pulled county records on many properties I had been looking to purchase. He went over all the options with me for every building and for every idea I had. When we finally found THE property, made the purchase ,and started the construction process Green Planet Plumbing was with me every step of the way. Answering questions, turning off the water supply (after being requested the morning of), talking with the manufacturer of the specialized equipment we needed installed, and helping us make the most money conscious, educated decision possible. Our relationship with Green Planet Plumbing has been stellar. Wonderful, locally owned business that happily works with other small businesses!
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M Seklem
Quick Response, for Small Problem We had a hose bibb that did not work, and had trouble finding someone who would even respond to calls/email. Then we remembered driving by the Green Planet trucks on Fauntleroy. I submitted a request on their website and got a very quick response with a reasonable quote and upcoming availability - within a few days. I called Friday and they came on Monday (not an emergency for us). Eeso walked thru the problem with me and had it fixed very quickly - did not even need any parts. He showed me what he was doing in case we had the same (stuck valve stem) problem again. Green Planet will be my FIRST call next time!
BY
BYD Construction
My company contracted Green Planet Plumbing to do the work for a new construction project. we accepted the estimate they provided. Thats when the problems started, they were hard to get a hold of, didnt return calls and didnt respond to emails. I finally got Tyler Brown (the companies owner) nailed down for a meeting onsite and he told my project manager he would be able to start the following week, last week. We havent heard from him. The whole project is now held up, and with everybody so busy it will be a miracle if we can recover without losing this project and a wonderful client as well. Eileen Walton Owner
MA
Matthew Porosky
Horrible. Had a clog. Was told there was a visit fee of 70.00. Fine. Was told once driver was out theyd give an estimate. Fine. Reality was that there was a flat fee for snake of 350.00 and jet of 500!!! Seriously. Couldnt believe that. Rip off. Why didnt guy on phone tell me that??? I paid the visit fee and sent the worker away. 1 hour and 15 dollars in a couple supplies from hardware store later I had the clog cleared by myself. Oh yeah plus the 70 for NOTHING!! Rip off!
BE
ben woodward
Please use Green Planet for any plumbing issues! I had a horrible experience with Beacon Plumbing last week. Marcus & Justin with Green Planet came out and did what needed to be done and explained everything to me. I dont have enough money to pay for the permanent fix right now, so they went the extra step to get my line as clean as possible to buy me a bit more time. Great service, good prices, and theyre honest. I highly, highly recommend these guys!
JA
James Rillera
As I described in YELP back in March when I had the misfortune of using Green Planet Plumbing. They did not stand behind their Estimate. They Charged me for time on the Job, while they went back to their Shop for the necessary tools. They appear to hang around as long as possible to insure they have more to BILL for.. The price for unclogging my Sewer was ridiculous. BUYER BEWARE !
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