Automotive Specialists

Reviews 9

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Steven Stermer

I have an older vehicle (+30 years) and it was having some problems. I thought I knew what it was, but before I ran off and did the repairs I thought I should have someone confirm my suspicions. Took it into Automotive Specialists for a diagnostic. Diagnostic might have been a bit more expensive than other places, but I also didnt feel like I was at a shop out to screw me. This place had plenty of business, clean waiting rooms, bathrooms, TV, etc, so I felt it was maybe worth it to pay a bit more. Their diagnostic found something I wasnt expecting, and after I took the car home and applied a temporary fix to what they said the problem was, I discovered they were utterly, indisputably, 100% right. The car went from sounding like a Hefty bag full of old soup cans to quite as a hybrid. Im happy I took my car here, them doing a correct diagnostic saved me a lot of time and money I would have spent otherwise fixing something that didnt solve the problem. I will be back, I am absolutely satisfied.

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Josephine Porteous

I have relied on the qualiy of their work over 9 years. My truck is ready same day & its always returned in a much better condition. Not just the requested repair work (thats always been excellent) but the care given my truck as if it were their own. The rug place mats, wipe down of the interior, they even emptied the bed out. I live very close to A/S & on a very cold day this is what they did for a not needing repairs very often customer: I had a very flat tire caused by a careless construction worker (left very sharp screws in parking lot). They came & jacked up truck, removed tire, repaired tire, replaced tire, & removed jack. All for free!! I could give numerous reasons why U might think they did this but I believe it was done because they are just that quality of people. REALLY. I say that because every person Ive met at A/S is professional & nice. I believe they would have done the same for anyone. I feel their work helps keep me safe in my wonderful 15 + yr old Ford truck!

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Lisa ulrich

We have an old 1984 motorhome and when we first bought it on our way home with it, it died. So after we had it towed home we called Automotive Specialists and spoke with Chris. He was extremely helpful and very personable. He allowed us to drop off the motorhome after hours so they could work on it. They fixed it after about 2 weeks. Well, after all of that, there was still an issue so I called Chris and he told us to bring it back and it would be fixed free of charge since their diagnostic test should have caught the last issue. Now it runs great. These guys are very good. The only reason I gave it 4 stars is because it took so long to fix and they never called to let me know anything....I always had to call after days without hearing anything. Yes they were kinda spendy but honestly the customer service won me over. I will send anyone I know there and my future mechanical needs will be sent their way as well.

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Mark Glastetter

I had multiple problems left by another mechanic and an engine replacement shop. I went over all the problems with these guys and they sent me a quote by email. I dropped off my car and they gave me a ride to work. They fixed the problems that we went over and they also took notice of a couple of little things that I had forgot about like the loose radiator cap and a broken retainer pin in my drum brakes. They called and let me know the work was complete and then sent a car to pick me up at no charge. This was done in one day. The next day I had a couple other things I wanted completed. I had the same experience the next day too. First day I had rear wheel cylinder seal done, alignment, knock sensor, oil change, and tranny service. Second day I had bad O2 sensor, and AC repaired along with a couple other PM things they did at no charge. See ya on the go around guys. Thanks for your help.

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Rolf Agather

Questionable business practices. I took my motor home in because the A/C wasnt working and I thought I had an oil leak. They told me I had to replace the entire cooling pack (oil cooler, AC condenser, transmission cooler) for a total cost of $3400. The part alone they said would be $2400. When I asked if there was a cheaper option they assured me there wasnt. After telling them to go ahead I checked with other shops and found out the part normally cost $1600 so they were marking it up 50%. After that I decided to have the work done somewhere else and it turns out all I needed was a new AC condenser for $400. AS is obviously incented to diagnose a more expensive problem with your vehicle because they make so much money on their parts markup. I highly recommend getting a second opinion on any repair.

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Anonymous User

I have had 3 different vehicles worked on by this shop. The first was routine but they over charged me significantly and claimed I had other issues with this car, but that turned out to be wrong. I know for a fact they lied because I had 2 other shops check the car and they said its fine. A year later and still no issue. The next 2 cars where worked on at the same time by this shop. They gave me an initial quote but kept calling me with additional charges. I dennied most extra cost but still came out 120 over estimate. Now a few months later Im having the same problems with the car. I do not reccomend them at all. The only good thing was that its right down from my house and easy to get in.

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Carly Buckley

My cars thermostat broke and i needed it fixed that day. I called around and Automotive Specialists had the best price, so i took my car there. Well lets say there was more wrong with my car then a thermostat.Anyways, they took me home with my 1 yr old son so i could talk to my husband. Had them replace my radiator and thermostat. The shop had it done before the end of the work day and they also sent one of their cars to pick up my son, my 5 yr old daughter, and I up from my house. This is a great shop and know how to take care of the customers. If you can go there and you wont regret it.

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Anonymous User

Well, Ive seen them several times..and the last time I saw them a 30 minute job cost me $300. Two things, 15 minutes a piece, and three bills - they HAD to charge all that labor, they said. No, they didnt..but no appropriate adjustment was made. Now that I have a big job to do, I wont take it back to them because theyld more likely forget to reconnect something when they reassemble, and charge me more money than the car is worth. Theyll gouge you and youll continue to have more trouble. Just dont. No matter how nice they are..nice doesnt count.

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Richard Greene

I was referred to to AS by the folks at Firestone where I take all my vehicles. I had a Diesel issue with my DuraMax. I happen to know the guy Chris up at the front counter. He used to be one my mechanics at Firestone. To me its all about respect. Although I dont agree or really understand this "wavier" stuff with emissions; they did what they had to do to get me through. I do know Chris and Id I trust him. Ive even just refereed a friend that needs RV Service/Tune up to them. Ill go back if I need something major done to the truck.

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