Address: | 2605 6th Ave, Tacoma, WA 98406, USA |
Phone: | +1 253-565-0177 |
Site: | hmspasalon.com |
Rating: | 4.4 |
Working: | Closed 9:30AM–8PM 9:30AM–6PM 9:30AM–8PM 9:30AM–6PM 9AM–5PM Closed |
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Brody Toppenberg
Katrina was doing foils and a deep conditioner and cut for my light blonde hair, after I was under the dryer she came and checked me and said have you ever had to tone your hair. I said they have toned it a few times, she went over to the chemical cabinet and mixed up what appeared to be toner. Then she said it needed a few more minutes under the dryer. came back 10 minutes later and told me it looked perfect. ( I know that if you have to tone blond hair it is orange and brassy. She began to wash my hair and then put the Toner on, when I asked is it too Brassy she said no it looks great. I am thinking why is she lying, I have had toner and my scalp always burns. Then she put shampoo on again and pretended like she did the wrong thing...well thats because she had to wash out the Toner. When I got back to the chair I didnt say anything she told me now it may feel dryer because the conditioner I put on has protein in it that binds to your hair after a few washes it will feel softer and not so dry. Again why are you lying to me. I dont feel I can call her out because I still have the haircut left. But really why does she feel she has to lie. Her foils were messy as well and my color is not blended well throughout, the top at my part is ok but the rest looks pretty bad. Still some brassy colors. Will not return just because of the lying. Had she just said it looks a little to brassy lets tone it and get it right I would have felt better!
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Lacey C.
I had bought a Groupon for Katrina. I got an all over color and I had noticed it faded right away but did not call until 4 weeks (my bad) when my husband mentioned it looked weird to him. When I called she informed me they only fix it within 2 weeks and I had to come in for a consult. When I went in for the consult she told me hair just fades that fast and its totally normal. Except I have got this same thing done many times and its never faded this fast. Since it was a few of the ends I think they didnt get enough color on them since she was running low on color towards the end. During the service she talked with her coworker the whole time which felt a little awkward for me. They also went to the Taco wagon (unprofessional) while my hair had color on it and I am pretty sure she never actually timed it. Unhappy customer, would NOT recommend.
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Anonymous User
Love Total Woman Spa & Salon! I have been going to Su at Total Woman Spa & Salon for the last few years. She always does a great job and is so nice to work with. Ive just started getting eyelash extensions with a LashDip -- and I love that I always have long, full lashes now (I normally have very thin, short lashes that no amount of mascara helps). Su has also done great microderms and peels for me. I originally started going to Su for electrolysis for hair removal, and the hair is gone! She recently opened a childrens consignment in the same location and has so many really cute kids clothes. And I work out at the gym there, too!
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Amanda F
I dont know what I would do without Katrina!! I found her on groupon a year ago & her magic hands make my hair so gorgeous! Ive been getting highlights for 15 years by many hairdressers & Katrina is so talented. Plus she is so funny! I always leave feeling like I worked out because I laughed so hard. It is so cute in there & they always have neat stuff for sale. They have a cool schedule system that sends text reminders which is helpful & you can schedule online which is pretty cool also.
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Rebekah Wotton
I highly recommend Su & Ehrin. I have followed Su for 8+ years; she takes care of all my body waxing needs. Ive been with Ehrin since they became partners and opened High Maintenance Salon on 6th Ave. Ehrin takes care of my long locks (color, cut & style). This salon is a real family/friendly atmosphere. Its comfortable and charming, and sometimes the ladies even bring their children in with them. I wouldnt leave Su or Ehrin for nothing!!!
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Megan Kramer
Went to HM because I had a Groupon offer. Katrina was truly amazing! She transformed my stringy dried out box dyed brown hair into a beautiful midlenth with layers and gorgeous highlights. The haircut was one of the best I ever had and it worked so well with my hair type. The highlights were placed perfectly and frame my face exceptionally well. And lastly their prices are good too.
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Maddi Gordon
I love this place!! The staff are very welcoming and friendly. They make you feel right at home and more importantly everything I have gotten done by them I love. Personally Katrina is my favorite, shes the only person I let touch my hair. Today shes gonna do my hair and makeup for my prom! :)
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Maria Gurrola
Very friendly and helpful staff! Went in last minute to get my hair done for a military dance since the place I originally went to had cancelled on me, anyways, they were very kind to do my hair without an appointment and it looked AMAZING!!!! Definitely recommend this place to anyone
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Sam Piccoli
Such a great place. The ladies are so sweet and friendly. Its very clean and cute. The prices are great!! I would recommend to everyone..I will continue to go forever. Its been 3 years already
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Cherie Pierucci Strong
I bought a groupon and I was so pleased with my experiences that I kept going back. The team here is fun, full of energy, and great at what they do! Check them out!
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Nellie Bell
The entire staff is GREAT, Andrea, Katrina and Sue! They assisted me on Christmas eve with a few last minute beauty needs for the Holiday Party season.
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Teresa Kobes
I got my hair done today with Katrina. She did a great job of listening to what I wanted and executing it. I love my new brighter hair. Thanks.
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Kennedy Myers
Cannot recommend Su and her staff more highly! Wonderfully caring team who does beautiful work at a really reasonable price. Thank you, Su!
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Rosalie Boyle
I love this salon! The people are so nice and I am so pleased with everything Ive had done there. More people should know about this place!
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Ann Sappington
Great place for eyelash extentions, Sue and Andrea are awesome
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Elaine Green
I always get fantastic & personalized service! Thanks Su!
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Travona Chisley
Amazing place