Address: | 6806 NE Hwy 99, Vancouver, WA 98665, USA |
Phone: | +1 360-558-3392 |
Site: | drroofinc.com |
Rating: | 4.6 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
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Rachel Clark
If you never want a job completed, use Dr. Roof! Beware! No regard for timelines – - Paid deposit for job to be completed within 3 weeks back in Feb 2016, 13 weeks passed, job never completed - Install date given, install date passed - Second install date setup, Dr. Roof cancelled job because of damaged windows Incompetent – - Never able to complete the job, poor communication – 8 weeks passed from date of ordering without a word from them, I had to reach out and find out the status of the job - Did not know windows were damaged until day they were set to install them, job cancelled - - Recommended we get a “ creative friend or family member” to do a job to avoid city permitting process and to reduce cost for one job for which we asked for an estimate Unreliable/Unprofessional – - Could not seem to get windows ordered, could not get job off of ground - Had to reach out many times, no one was the face of the company taking responsibility for job from start to finish - After windows were damaged and install could not take place, phone call and texts to company owner were never returned Poor communication – - Lack of responsibility for communication follow-through by local manager - Estimator had no communication after blunders started - When job got sticky, manager passed us off to the installer - Phone call/texts to company owner were disregarded after install didnt happen Do not use them!
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lone crow
I have been working off and on in construction, and construction related jobs for 30 years. This year I realized it was time to replace siding and windows on my house in Bay Center WA. There was NO way that I could finish by myself before the rainy season! SO we got a couple estimates from some of our "LOCAL" companies. The quotes seemed fair, UNTIL I started reading the materials lists, and fine print! So we called Dr. Roof. I was impressed with the communication, detailed materials lists, and proposed work listings. Looking into some of the other companies jobs, I noticed that the others tended to rotate their crews around to other job sites, seriously delaying the completion of the jobs! This would not do! Dr. Roof is ON THE JOB TILL ITS Done! Though the bid was a little bit higher, the professionalism, quality of materials, and dedication to the job was well worth it!
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Michele Wollert
We are long-time, very satisfied repeat clients of Dr. Roof because we have never been disappointed with the work completed. We own properties in Vancouver and the northern Oregon coast and have hired Dr. Roof for multiple projects: three new roofs (one was at a large condo where we owned two units), a small deck, a roof moss clean, and replacement windows (to be completed soon). The project managers and crew are consistently reliable, skilled, and easy to work with. We have never met a Dr. Roof representative that was not professional and knowledgeable. Communication is prompt by phone or email. The crews always showed up on time as promised. We will hire this fantastic, service-oriented company again in a heartbeat. We highly recommend Dr. Roof and its employees.
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Steve Olsen
This was the third roof I had Dr. Roof do. The first was for an addition we did to the house, the second was for a storage shed, and the last one was for a detached garage. All roofs were the white membrane product. The first two roofs look great when you look at them from the ground. This last roof isnt of the same quality workmanship. Looks like the installer was in a hurry and did not take the time to insure it looked as good as the other two projects. When I asked him about it all he would say was contact the office. I asked him if he got paid by the job and he said yes. Guess he was in a hurry and didnt deem it necessary to do as good a job as the other installers. Bottom line is it is a crap shoot who they send to do the installation.
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Richard Dawson
Installation of two single hung windows to replace one large, non-opening window. Installers were very professional, knew exactly what they were doing and completed the job in a workman like manner. We did have one issue -- electrical wiring had to be moved, as it interfered with the window. The local electrical firm -- Ford Electric -- was summoned, and they resolved the problem. As with Dr. Roof, they were very professional and proficient, which speaks well for Ford Electric, Dr. Roof, and the relationship between the two contractors. Dr. Roof did a fine job, I highly recommend them.
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Jay Leary
We had a great experience with Dr. Roof. Jonathan gave us a fair bid and was able to schedule our roof replacement literally the next week (which was huge given our tight timeframe). The crew that did the work was courteous and prompt. They kept the site clean, started on time and finished on time. And the new roof looks great. Not much more you can ask for. Were in Portland and would absolutely recommend this Vancouver company.
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Michael Ballenger
I have worked with them twice now and would recommend them to anyone--quality work at a fair price. Their folks were professional and polite, explained the work to be done, and kept to their estimate. They also worked quickly and kept an eye on the weather. They knew the job would take 2 days, so they waited until the forecast was favorable, then got up there and got the job done.
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Abbielrt Stewart
My experience with patrick and certian members of his team was very satasfying. The level of knowledge and experience surpassed the other companies we investagated prior to choosing them. I highly recomend this company for your roofing needs.
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Tom Shepherd
We are very happy with the job Dr Roof did for us at a property we manage. They were very fast, courteous and did a great job! The roof looks awesome! We would highly recommend using Dr Roof!! Call Patrick, he is the best!!
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John Hanger
Very professional in every way, roofing job completed in 3 days as promised. The project manager checked daily with us and the boss came to inspect the job after it was completed. Great customer service.
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Steve Foster
PPP Prompt, polite, professional. Leaking skylight diagnosed and replaced in 24 hours. 4th P might be pricey but after see what they had to do Id say it was reasonable. Excellent workmanship.
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Koda Hibberd
Thank you Dr Roof. Highly recommend these guys from initial estimate to completion. The crew was very efficient and answered all my questions. Very professional from start to finish.
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Kathi Newlin
We just bought a house in Ocean Park, Wa and needed some minor repairs. Dr. Roof was reasonable in price and wonderful in service. The tech was very hospitable and proficient.
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Chuck Shaw
Dr. Roof did an outstanding job of roof moss removal and treatment, gutter cleaning, as well as a leak repair. They performed this in a very timely manner.
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Jann Thayer
We had several leaks in our roof at our Seaside home due to many wind storms the last two years. They fixed the problem areas efficiently and quickly.
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Marie Maulden
Dr. Roof has always been great from putting a roof on our house, to fixing the outside paneling of our house. I would give ***** to Dr. Roof.
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Arianna Sparks
Really good experience!! Would completely recommend for repairs and replacements, friendly service and quick responses.