Northwest Auto Body

3699 Fruitvale Blvd, Yakima, WA 98902, USA

Address:	3699 Fruitvale Blvd, Yakima, WA 98902, USA
Phone:	+1 509-248-2252
Rating:	4
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 21

Reviews 11

Saul Diaz

This car wash is a joke. As to the one in terrace heights where my damage was done. I pulled in put a 20 dollar bill in thing ate my change. So was like watever. Next pull in noticed the machine clearly wasnt trowing alot of water and just started brushing my escalade with dirt all over. When finished i got off for damages as how i always do to check when goin in a automatic car wash. There they were scratches all over. Dirtt in certain spaces. Called the number on door never answered left voicemails. No call returned. No one to get hold of. Till 3 days later they finally answered. Sent me videos of certain angles of my truck being washed. Of course i had pics and a video to prove too. They never even called me nor talked in person just kept texting me. Unprofessional told me to take it to one of there body shops where they have an account. So took it down to them. Northwest auto body shop on fruitvale. Clearly as i tought dude right away started telling me nothing happened to the grill blah blah as i was showing him those marks looked alike to the ones on my paint. Tried showing him pics he didnt even wanna look at my phone kept saying pics dont speak. Told me to wait for when sun would come out and come back with my truck washed haha? Really? It could been easy for him to call the car wash owner and ask what do we do next. They could of washed it too and checked it there selves. This guys are just crooks. Working and agreeing to each other. I told the body shop guy ill just file a lawsuit on the car wash wich was weird got offended. And told me over a 100 buff job your gonna do that? If your goin that way you have no reason to come back. I cashed out my escalade close to 30k not even 2 months ago... know with what i paid for it i would be taking good care of it and this ends up happening.

Tonja Holton

I stopped to get an estimate on my car and the guy at Northwest Auto Body acted like I was an inconvenience. He didnt even take the time to give an appropriate estimate. He just said I needed two new bumbers and it would be $1500 or more. I went to another body shop in town and they were very welcoming and are willing to work with me to come up with a solution that wont cost $1500. Too bad Northwest Auto Body didnt take the time to get a new customer. All they ended up with is a bad review. Customer service is everything. Had Northwest given me the time of day, I would have spent the $1500. Just a side note: the other body shop has all 5☆ reviews.

Elizzabeth Kindervatter-Kilpatrick

They were in touch, told me when theyd be done and were done no later than said time. There work was superb and they made sure my whole car was clean and ready to go!! I had a bad experiance before them and they eased my worries!!! I would recomend them everytime!!!! They garentee there work and are aleays available to answer my questions!!!! I am beyond saticfied with there service!!!!!

Dalton Black

They have had my car since March and even though they have had some set backs they have told us what they have known they are a great place to get your car fixed of it can be fixed they work hard give you updates when you call are very nice and do there best to make you a happy customer I would recommend them to anyone who would like there car to be done

jerry scroggins

excellent job couldnt tell what side the dent was actually on after they did it perfect match as for recent comments I read Saul Diaz and his nearly full page comment that should be removed,it is not applicable nor does it reflect the actual work the excellent work they strive for.I would highly recommend them.

Anonymous User

Does a great job fixing cars but very very slow. We have had two cars fixed by them so far and each time it took a few extra days to work on our cars. Granted they look awesome but the delays were a little outrageous.

Lew Hersh

My SUV was in an accident. Insurance company recommended Northwest. They did a great job on my vehicle. Very pleasant staff to work with. Again very pleased with their job. I would recommend them to others.

Lee James

Used northwest autobody two times in the last few years. Both times had great service and repairs were done correctly and on time. Would recommend.

Neil Hess

Great experience here. They were helpful and communicated well. They were wonderful working with our insurance company.

Jason Swan

Got two vehicles worked on here, excellent work and service, highly recommended.

McClure & Associates Estate Brokerage

Wonderful knowledgeable staff .