Maaco Collision Repair & Auto Painting

6750 N Blackstone Ave, Fresno, CA 93710, USA

Address:	6750 N Blackstone Ave, Fresno, CA 93710, USA
Phone:	+1 559-258-2022
Site:	maaco.com
Rating:	3.2
Working:	6AM–6PM 6AM–6PM 6AM–6PM 6AM–6PM 6AM–6PM 9AM–2PM Closed

Location

Photos 85

Reviews 7

Doll C

The receptionist Theresa is rude, ignored me when I walked in turned & was intent on the soap ophera till it went on commercial. First bad sign... My car went in fir a bumper repair through the faulty parties insurance... I got yanked around with when the car would be done Friday, Monday, no maybe Monday, Tuesday, maybe Tuesday. Ok Tuesday after being polished since Monday I received a bumper painted black with white specks, my car is plain black. It looked like they painted over debry and didnt bother with polishing, paint looks thick messy and to top it off they tyre to clean it but left it with tons of water spots... And they tried telling me it wasnt going to be perfect. I was livid to say the least not professional and oh if "you want" Wil repaint it it just needs polishing. I had to go nagg them and show up for a week to get them to finally accept that the color was off and it wasnt a polishing but a repaint needed. Going on week three and they keep yanking my chain about them not being able to finish it in a day and not haveing a car to loan me for something thats their fault. IDK if its cause am a girl & they thought I wouldnt notice but they were wrong.. . My car is fairly new and a sports car I make note of everything. Plus they washed it n didnt dry it so it has tons of water marks! Awful Job & Service

Anonymous User

First of all I never leave comments on businesses but with the experience I had here I felt it was needed. I personally am in the sales industry and understand mistakes happen. When they keep happening over and over that just shows bad communication and poor customer service. Let me start by saying Candy was great, if it wasnt for her I probably still wouldnt have the job finished. As far as the sales rep I should have known from the minute his 10 minute Ill call you right back turned into all day. Only because I dont want to waste anymore of my time with this business Ill make this short. A max of a 3 day job turned into 7, the part needed didnt get ordered 4 days after they were suppose to (horrible communication), during that time I called numerous times for the sales rep and only received one call back from him telling me the part didnt come in (which in truth was never ordered). When I finally did get it taken care of the wrong part was ordered causing me to pay more out if my pocket, they didnt offer to eat the difference but did tell me they didnt charge me for labor (which was laughable being the installation was literally 5 minutes). I normally would have put up more of a fight but was so fed up that I just wanted to get out of there and will NEVER deal with them again!

Rachel Kyle

I went to Maaco to have my car serviced for a dent, a whole car paint, and a couple basic cosmetic fixes to my car. I was told it would take 7-8 business days for everything. I called to check in on the 7th day only to have a rude lady refuse to give any information about when my car would be completed. Finally when my car was done they informed me I had a 30 minute window to get my car before they closed for the weekend and by that point it was already dark and raining. I could not fully check my cars work until the next day only to find out that all of the cosmetic fixes were not even completed, there were drips in the paint, and they had made deep cuts into my trunk where they put my Toyota emblem back on after painting! Plus when I went to pick up my car again they had it fully unlocked in the motel parking lot next door! I highly do not recommend. Very poor workmanship and a lousy company that does not care about their customers property.

Rob Gonzalga

I came here to have the whole front half of my car painted. The website states "With our attention to detail, youll fall in love with your car again." Well, on the contrary, heres how they pay attention to detail: there was overspray on headlights and other parts of the car because no masking was done, when we checked the bumper it was painted on the face front but they forgot to paint the top, sides, and lower part of the bumper (I mean it. Its 3-D and you HAVE to paint all angles of it) and so many other details were passed over that I could have done the same job but better in a painting booth. I am very unsatisfied and deeply disappointed in the quality of work that I received at Maaco. I will NEVER have them paint my car again and I will NOT recommend Maaco for any painting service to anybody that I know. I actually "fell out of love with the car" after I saw the paint work.

kyo shima

Went there and the staff was rude as hell, they didnt care about you as a customer at all. I waited 1 hr & 14 minutes and there was only 2 people ahead of me. This employee name "Mike" an old looking white man, SPITTED at my car, thinking I wasnt looking......I caught him and confronted him, he said that it was mistake when clearly the spit was on my passenger door. Now listen to this, The Max package was quote at 699 but "Mike" charged me 999 because he suppose inputted labor by mistake. Even worst of all...They LEAVE YOUR CAR OUTSIDE AFTER PAINT!!!! So basically your car is open to all kind of danger and damages, saw another customers car which had bird poop on it. This is ridiculous....DO NOT GO TO THIS PLACE, any other Maaco and I would be fine BUT NOT THIS Maaco. Just BAD PLACE with BAD PEOPLE. I REPEAT, This IS NOT a good place to go at all !!!!!!!! I already warned you.

RAYMOND RODRIGUEZ

ok dont know how the work comes out, but i went in with a simple paint and a few dents. went to 2 other reputable places and got quoted $650, went to maaco for the $299 special and left with a quote over $1700 which was the $299 special paint job. they charge $200 to repair a dent and $20 to take the 2 bolts off the light where the dent is at, a charge to remove your emblems and throw them away not put back and a lot more extra hidden fees. If this were a 99 cent burger, you would end up paying $100 by the time they charge you for pickles, buns, ketchup, mustard, and lettuce + an environmental fee for putting the burger together. It didnt seem like a professional place to me with tons of cars being put back together outside in a parking lot next to dumpsters, are the cars painted outside too, i wonder. wont be visiting maaco anytime soon!

Peter Yang

I took my car in to have them repaint it with a orginal color artic blue. I was told my car will be finish within 7 business days but the car was completed by 3 days. When I got there to check out my car, they painted the wrong color which was dark purple which was not what I wanted. I feel like they rushed through the car and didnt take their time when the paper work clearly says "blue". Also a week later I had a paint crack on my bumper and they still wanted to charge me to repaint it when I had a 5 years warranty for the paint. I wouldnt recommend anyone to this Maaco. Poor job and customer service. Save your money and go somewhere else.