Mckinneys Auto Repair & Towing

400 N George St, Charles Town, WV 25414, USA

Address:	400 N George St, Charles Town, WV 25414, USA
Phone:	+1 304-728-7061
Site:	mckinneyautorepairandtowing.com
Rating:	3.8
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–1PM Closed

Location

Photos 4

Reviews 18

Rhonda Powers-Hunt

I would NEVER recommend this place. My son was in an accident over the weekend. We went by this morning to get his things out of his vehicle. We were told we needed to give a claim number and phone number for the financially responsible party before they would allow access to the vehicle. After obtaining all the requested info, my son was still not allowed to get anything out of his vehicle. Although McKinneys had proof of insurance, a claim number, and the adjusters info, that was not enough. Because the other persons insurance had the claim "pending" because it was so new, they werent satisfied that they were going to get their money and would not release my sons property unless we paid the $259 owed. $259 to go less than 5 miles. I understand the need to make sure you are getting paid, I respect that, but this is ridiculous.

Claudette B

Friendly but useless office support. I have called 10 times to try and get a copy of a tow invoice. I have been promised it was faxed, then emailed, then they couldnt locate it. It is amazing that no fax was received, no email was received and I even sent an email to them so they could attach it and return it to no avail. When leaving messages for the office support, no return call is EVER received. I would NOT recommend this company to anyone for the simple fact....your actions speak louder than words!

Christian Samuelson

It is hard to find an automotive repair shop that you trust. Lets be honest, weve all had bad experiences with dishonest mechanics. I have never gotten the feeling that I was being sold something that I didnt need or a repair that wasnt necessary. Butch and Tami take the time to get to know their customers and value a long term relationship. We are a small town here and word travels fast. I have often been referred to Mckinneys and have no reservations referring others as well.

deanna inglert

Car battery died after arriving home... With no way to get a jump I contacted AAA who (lucky for me) contacted McKinneys to help me out. Randy showed up quickly and was extremely friendly and personable and had my vehicle going in 3 seconds flat! I couldnt be more happy with the service I received. Its great to know theres a nice, reliable, local company I can rely on. I will definitely trust McKinneys for anything I may run into in the future!

James Bradley

My company is from Baltimore and we had a crew working on a job in Charles Town. The truck broke down and required a possible tow to their shop for repair. The driver arrived promptly and was able to fix the electrical problem. No tow needed. All employees were polite, courteous and resonable fees. Kit Bradley, President American Solar Tinting Baltimore,MD

Sandy Little

I will never use this company again for towing or repair. Towing is expensive and have hidden fees they dont inform u of. If u choose not to or cant afford to have it fixed they charge you a $36 fee,

Jennifer Harpster

Great and helpful staff. Helped in time of need after I flipped car. They gathered my belongings and placed back in car. Fast, prompt service. Not your average grimy tow company, these people care!

Jeanie Purcell

I needed a tow 155 miles home on Easter day. They arrived quickly and had room for me & my two daughters to ride along so my husband didnt have to come pick us up. Thanks so much Kenny!

Brian Timmer

Great place to have vehicles worked on. Honest and have always steered me right. I live little over an hour away, but keep going back due to their honesty.

Amanda C.

Ive trusted McKinneys for many years. Always a great experience, even when your cars broken/wrecked and you need a tow. Highly recommend, thanks McKinneys!

T Shoombs

This is the most ridiculous company ever, charges me $60 to jump start my car. And the customer service is horrible. A lot of miscommunication

Kim Lockburner

Very honest and friendly. New to the area so I appreciate the fact that they didnt try to rip me off

Marshall Clark

Driver was very friendly, but more importantly, very fast and skilled. Great rate and great service!

rescie29 D&L

A great place if you need your car fixed just well-rounded and knowledgeable staff

Eric Gates

Be careful with using this company. Higher than standard rates for simple tow.

Glenn Bixler

Great staff. Always upfront about the cost and repairs