Address: | 2174 Saint Andrews Drive, Hedgesville, WV 25427, USA |
Phone: | +1 304-274-1611 |
Site: | springmillsauto.com |
Rating: | 2.5 |
MA
Matt Albright
Called a week ahead to schedule appointment for a sensor, brakes, and some other maintenance issues. Dropped car off on a Friday and was told it would be done at the latest Saturday. After not being called back, I call them to be told they couldnt get the part until about the time they close. I explain I cant wait until then I have to work at 8pm and I would pick the car up by 1 before they closed. I was told to hold on she would call the mechanic. I again get no call back, so I call at 1245. This time I get told that they have another vehicle to work on and the mechanic is gonna stay late and work on them. Assures me they will finish and call me. She also gave me a "Mikes" number I could call. 630 I call the number and get no answer or call back. Go by the shop to see my car hasnt moved. Now I need a ride to work at 8 and a ride home at 3am and my car is stuck at shop until Monday when they open. Showed up first thing Monday to be offered no explanation or even a sorry. They hadnt touched a single item on my car in the 3 days they held it hostage
DO
Dorothy Ohler
Made an 8am appt for Sat showed up a little before 8am. Nobody there. Waited around for a little while then went back, still nobody there and a sign on the door said "We will be closed today. See you Monday." Not very good business practice. There was someone else waiting also that had an 8am appt. I dont recommend wasting your time making an appt with them because they probably wont be there when you go. I realize things come up but when you take someones phone number when they make an appt the least you could do would be to call them and inform them.
AN
Angela Marshall
Took my vehicle there just to get my state inspection done. The guy was very dirty and rude even had needle marks all in his arms like a junky!! I could not believe it, I told him I was gonna go somewhere else. He tried to put a rejection sticker on my car and got grease all over my drivers seat!! Never again, and Im telling everyone I know dont go there.
LO
Lois Johnson
While traveling on I-81 in a rainstorm, pulling a 34 foot camper, our truck windshield wiper broke. We found this repair center on google and limped in to see them. They were quick to greet us and repair our wiper at a minimal charge. They were very knowledgeable and friendly. We were back on the road in no time!
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Victoria Myers
Dont take your vehicles to this place, took my xterra to them last Wednesday, they call Thursday say the car is fixed, charged $530.00 to fix 3 different things . Get it home,take it back out again.... still doing the same thing
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Debbie Degrange
Had a 10am appt this morning, got there at 945. They said "long wait". I explained that I had an appt. They said too bad, we broke a brake line and all apps messed up. Will never go back there again
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Cj Wise
This place is a joke dropped my truck off Friday and they told me it would be done Monday well my truck was never touched after being lied to over and over I dont recommend anyone going here
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robert clark
I was lied to over and over again by mike I will never deal with these people again and I will make sure it known around town
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teddy grose
Have used the services of spring mills auto about three times. They did good work and have appropriate prices.
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Dick Donaldson
Great prices and work with their customers
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Patrick Brewer
Good shop