Address: | 3550 Main St #2, Weirton, WV 26062, USA |
Phone: | +1 304-748-5260 |
Site: | fergusontirepros.com |
Rating: | 3.9 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–4PM Closed |
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Doug Jackson
I had purchased four new tires for my Subaru outback at Ferguson Tire in the summer of 2015...I recently purchased a new Subaru forester...and the tires on the forester were shot so I opted to just switch the tires from the outback to the forester...Ferguson swapped out the tires but did not change the rims...giving me my old rims on the new forester...they also repaired a leaky seal in the passenger side front wheel. So I had to take the car back to have the new tires swapped out to the rims for the forester and not the outback...ok...so I end up paying well over a 100.00...then...about a week goes by and the passenger side front wheel begins to loose pressure yet once again...so I take the forester up and ask if they could fix the leak and explained the entire previous situation to a woman working the desk...so they take the car, make the same repair as before and charged me another 18.00...I asked why am I being charged for something you already repaired once and the repair did not last...she says they have no record of the tire swap and I have no proof that I was telling her the truth...my receipts were in my old car and not with me...I wouldnt have thought that I wouldve needed them...so needless to say I will not do any future business at Ferguson Tire...and you should think twice before dealing with them as well!!! Very upset...sincerely...Doug Jackson
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David Hatfield
This was a five star review made about a year ago, but after a few more visits I have to alter my review. The only negative mark I gave them was their prices for alignment, but since my last two visits its even worse and the service was terrible. Both of my previous visits they charged me 20.00 per tire mount and balance and I brought these in loose - they didnt have to touch either of my cars. After tax I walked out of the door close to 90 dollars for basic tire services. Three days after my second visit for the above service Im walking in my driveway and found one of the wheel weights that they installed and I paid an outrageous 20 dollars for. This particular car, my Hyundai Accent and daily driver, is nothing fancy and has factory wheels. Theres nothing that should ever cause this to happen. At this point Ill never go to or even consider Fergusons again. With many tire options in the tri-state area youd think they would give better service for their prices. Just another business trying to make maximum profit and provide minimal service.
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Steven Miller
Got a quick and reasonable quote. Set up an appointment a few days later. Came for the scheduled appointment a week later and was advised after sitting in the waiting room for about 5 minutes that the part for my car wouldnt even arrive for another 3 hours. So, I had to reschedule. Waste of time that day that could have been avoided had they called and informed me before the appointment. Still, nothing too major. Im here now and the waiting room is what gave this place the 3 stars. Very comfortable and it has free WiFi and free coffee. Just make sure you dont have to use the bathroom. The mens bathroom is in the employees locker room. Only one toilet. And the door doesnt shut all the way and definitely doesnt lock. And its definitely very dirty. 3 stars for the waiting room and friendliness of the guy that worked with me. Price wasnt low, but wasnt extremely high either.
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Laura Greathouse
I had a flat tire while at the Community center. I contacted Ferguson Tire for assistance because they were close by. They very quickly sent a truck with a portable air pump and filled the tire so I could get to the facility. The tire repair was done quickly and efficiently for a more than reasonable cost. I expected it to be greater because of the emergency service. They also did not charge for sending the truck to inflate the tires. I had a cup of fresh coffee and was on my way.
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Jerry Richards
After 6 visits at various tire specialists in the Ohio valley, I just couldnt find anyone to balance the tires on my tacoma. Fergusson made it look easy though and several months later Im happy to report the tires are still smooth as butter. Only complaint is that I didnt go here first because previous reviews scared me off a bit. Lesson learned.
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John Bowland
Took 2 hours to even get my car into the garage for a simple inspection. They took multiple people before me even though I was there first they still took people with out an appointment before me worst service ever I will not be returning.
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Angie Paterson
Disgusting service, overpriced....would not go here. Also heard they kill stray cats for fun behind their store which adds to the bad reputation the business already has, will not be back and will advise my friends to do the same
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Ian Spooner
Really nice waiting room. Clean and modern. Lots of space. Vending machines, coffee, water cooler.
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Teddy Wojcik
Friendly people, great customer service, & I received an honest quote. Finally!
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Kimberly BILLICK
Very polite and patient. Waiting area was very nice. Thank you
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Jim Whitecotton
Great local tire and service place, go there for all of it tires
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Rita Angel
Outstanding service.