Tires Plus

10105 Southern Blvd, Royal Palm Beach, FL 33411, USA

Address:	10105 Southern Blvd, Royal Palm Beach, FL 33411, USA
Phone:	+1 561-232-6108
Site:	local.tiresplus.com
Rating:	3.3
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–5PM 9AM–4PM

Location

Photos 47

Reviews 6

John Smith

DO NOT GO HERE. SCAMMERS AND LIARS. I work on my own cars as a hobby, but some things like alignments and tire balances have to be performed by professional shops. Take my car here for a routine tire mounting, even supplied them with my own tires. I get a call an hour later saying they broke one of my locking lug bolts and that I will have to pay $90.00 labor for them to drill it out. I ask them why I have to pay for something they broke and they tell me its because the bolts were improperly torqued. I tell them the bolts were torqued to manufacturer spec with a torque wrench. They ask when the torque wrench was last calibrated...It was at this point I knew I was dealing with scammers and there wasnt much I could do since they already had my car. I pay the money, get my car back...and get given all 20 bolts back...meaning they couldnt have drilled one out because all of them were in my hand...albeit one of the heads was a little stripped. So to recap, the under qualified technicians slammed a impact gun on the lug bolt and stripped it. They then called me saying it needed to be drilled...and then proceeded to simply hammer a smaller socket over the stripped head and charge me $90 for drilling it. Great scam they have going here. Second time I had to go here for tire mounting and balancing again. While waiting I saw a customer come in and request a simple tire plug as he has gotten a hole in his tire. The manager at the counter responded, "Yeah we could do that, IF YOU WANT TO RUN THE RISK OF A FATALITY." And proceeded to tell the customer that a plug is guaranteed to fail and because it will cause a fatality he needs to get the much more expensive patch rather than a plug. So instead of $12, the customer paid for the tire to be removed, patched from the inside, the tire be remounted and then balanced, somewhere to the tune of $75. After of all this, when it came time for me to be helped with my tires I was told "It isnt in our best interest" to mount my brand new, name brand tires, which I had supplied them...probably because of the lack of tire sale / commission. I was then ignored and the manager moved on to the next customer.

Anonymous User

I have been going to tires Plus now for 8 to 10 yrs I own and have had tires installed and mechanical work done on all my vehicles motorhome 31, truck Toyota, van KIA, Jeep, and my boat 22 (trust me you will not find perfection in any shop you go to) if so the name might be NASA. and I pretty sure the have made mistakes also!!. One think I can say the stand behind there work. Also I trust my 22 yr old daughter is in good hands when they work on here car. I have had issues with my tires in other states with my motorhome and yes there was a tires plus and a firestone with in 5mi the took care of me also offered me a safe place to park my coach while so I could attend a consert we had tickets for. And issue I had was not with the tires. We have 7 vehicles in our fleet and all have new tires from tires plus I would never consider going any where else. This relationship all started when my wife & I were headed for the Fla Keys in our jeep and my spare was flat, I went to 3 or 4 other shops to get the tire repaired no one would help with out hrs of waiting in line and wanted to sell me a new one without even looking to see if it could even me plunged I drove into tires+ the shop was full the gentleman behind the counter asked if I could wait a couple of minutes and he would take care of it him self !! HE DIDNT EVEN CHARGE ME FOR THE SERVICE!! I grew up and was raised by by my father and grandfather and they were the owners of a recapping shop yep we recaped tires before radial tires came on to the market. Bottom line I new tires before most of these techs were peeing in there diapers. You will get good service

Erik Bell

I called to get a price quote. Ryan, answered the phone. He said he was busy and would need to call me back. 2 days went by and no call back. Then I called again, and they told me to come in the next day. I went in to change tires due to an alignment problem, and also to fix the alignment. They mounted the tires, and then after making me wait 3 hours, they informed me that they were not able to do the alignment. (defeating the purpose of getting the new tires) They did NOT inform me of this til after the tires were already mounted. When I explained that to Ryan, he became angry and acted very hostile towards me, even tho I retained a calm demeanor. After talking to who I assume was the manager, to put my old tires back on, I received attitude from him as well. Finally after making me wait yet another hour, they put the tires back on backwards so now the worn side would show, and as I drove home, I noticed that they had not balanced the tires. I had to drive less than 45 mph for this whole week, due to work hours, before I could go somewhere else to get it fixed. I will NEVER go back there. Also, considering that I was a repeat customer, you think I would have been treated better.

Jorge Soto

This location is awesome let me tell you a little about my experience here at this tires plus location went to Goodyear and the dealer I got the car from and wanted to sell me a new tire. These places didnt wanted to help and made all types of excuses.Came here and spoke to Micheal Hall service manager (would highly recommend asking for him) he did what others didnt do for me had a nail in my back tire pulled it out and told me the nail did not penetrate the tire left. 3 days later came back to him told him I had another nail in the front tire did the same procedure lightly pulled it and no air leaks this guy is awesome and does provide with great customer service something other places didnt offer me would highly recommend coming here and the help is amazing they earned a new customer and the service is great and prices too they work with you

Joseph LaCorte

Worst experience Ive ever had with a business. Called ahead of time for a tire change, only to be told after towing my car that I was now 12 cars behind in line, and I wont get my tire changed until possibly the next day. Ive had my same cars prior flats fixed right in the parking lot, yet they swore it needed to be pulled into the garage which was no longer an option due to damage mysteriously appearing on my gas tank. After a customer was allowed to join in, and berate my mother police then had to be involved. I wouldnt so much as trust these guys to unlock my car with the fob. Horrible business with half-witted management.

Anonymous User

I called ahead to see if they had a specific tire in stock and the manager claimed that they did. I mentioned that I would be staying with the car while the work was being done and they claimed it would take no longer than 45 minutes. After waiting for 3 1/2 hours for them to order, receive and mount the tire they said they had in stock I was furious. A week later my car started making an awful noise coming from the tire well. II have had similiar experiences and two other locations in Florida and will never ever go back to Tires Plus.