Geek Squad

Reviews 3

JO

Jordon Kunya

I brought my computer in that was having issues restarting itself randomly (which I bought from Best Buy and had help getting it set up by Geek Squad). $70 to look at it. After looking at it for a day, they find no issue, tell me it seems to be working fine and to come get it. When I arrive, an associate hooks it up to a monitor, gets just a black screen. Says the motherboard might be dead and they have to ship it in, $200. I tell him to get a manager, as I just got a call that it was working fine. After arguing with the manager, they decide to look at it, since they broke it. 2 days later, it turns out that they just had it hooked up to the wrong monitor setting. If I hadnt argued with them, they would have charged me $200 for their incompetence. The issue with the computer randomly restarting still continues. $70 and 3 days for nothing. Use a different service, they are the worst computer repair company you can go to.

TR

Trent Cooper

Called for a radio install. Employee was rude and hanged up the phone on me as i was trying to explain my car to him. Before hanging up on me he gave me a price estimate saying it would cost about 200$ for him to put it in. Go to a different company because these people are rude and charge way more than they should

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Angie Rollins

Having a car remote start out in. So far taking one hr more than they said

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