Address: | 4500 52nd St, Kenosha, WI 53144, USA |
Phone: | +1 262-658-3536 |
Site: | midas.com |
Rating: | 2.6 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–5PM Closed |
MA
Mai life mix
heres the run down we called Midas and made an appointment to get the car tested and check to see why the engine light was on so it could pass. The guy that took the call never asked for a name just told us to come in at 10 am precise on Tuesday Feb/25/2014. We insisted he take our name down so they have it in the system. I go in exactly at the time they told me to be there arrived 5 min be for time cause I never like to be late and they tell me they never took an appointment down for us and they could do an emotions test but I told them we had an appointment to see why the check engine light was on gave him my name that it should be under tried it a few ways was still not on the system. So I wasted my GASS and TIME going there. But thats not the end of this. They told us they were sorry for the inconvenience and I made a new time this time 8 am much more earlier than the last they told me they would get me in right away and be the first one looked at and done. Took it in went home waiting for a phone call 4 Hours passed and we wondered why they had not called us back yet. So we called to see if maybe they had just forgotten to call and see how far they were. The answer they gave us telling me that it had not been looked at yet after 4 hours after dropping it off outraged me. I have to work at 3pm and it was 12 in the afternoon when we called them to be exact. I did not get my car done for another 3 hours after that making it 7 hours total that they told me would be done first thing that it would have only taking 3. I can assure you I am never doing service at this repulsing place and there poor excuse of a "busyness" again. I am just vary, vary, vary disappointed it took this long .
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raquel
Brought my car in for a second opinion and left happy with the answer. Oscar, store manager assisted with answering all the questions I had. He even took the time to show me parts of my car, explained what each part was for, and what to look for when in need of replacement. It was a very helpful and professional experience. The process did not take long either. I was pleased and I am glad I came to Midas in Kenosha to get my car checked. I will be back again in the future!
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Lance Mortensen
went in for the 88.99 brake job special - turned into over 500.00 estimate. Told them no thanks I will pick it up. When I went to get it the driver side mirror was shattered with brake fluid all over the mirror and side of truck. Manager told me I brought it in that way and they "documented it". Wow. Learned a hard lesson about Midas in Kenosha WI....go there at your own risk. One star is too generous ...if you had a minus star rating then -5
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tim harris
Had a great experience at Midas for my basic oil change! They went above and beyond expectations for taking care of my vehicle and even checked out other potential problems it could have too. They topped off all my other fluids free of charge and did all service within a swift manner. I really appreciate the great service!! I will definitely come back for future auto care and general maintanence!
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Anonymous User
Awful service, asked for them to give me and oil change and look at my brakes and call back with an estimate the guy said fine. I get a call back an hour later that I need to new brakes and they already started working on them I told to stop and Id b right over. When I got there he refused to take my car down until I gave him $60 for an oIl change. Extremely rude crooks.
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Katie Howard
Our son is out of state in college in Kenosha. When we found out he had a tire going flat, we were in the dark on who to send the car to, someone we could trust. With fingers crossed we took the car to Midas in Kenosha. We had a great experience with Neil there who was helpful and honest. We will send his car back there if needed!
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DollarShhort
They charged me $1000 for new rotors and brakes. I still had the brake problem when they were finished. I took it back and told them it was still broken And they wanted to charge me more money to fix the problem. I really dont think they know what they are doing especially the managers.
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Alejandro Estrada
I went in this morning to get my emissions done and was told that all their emissions are done by appointment only and Thursday was the soonest they could get me in. I didnt know you had to make an appointment for emissions test. I suggest looking somewhere else.
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Dave Haas
Everyone here took great care of me and an issue I had with my truck. They got my truck back on the road faster than I expected, and a very fair price. Start to finish I was very happy here, Id recommend them to anyone.
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Paul Richards
Didnt even make it to Midas. I called and left my name and number since the employee said they were busy at the time and they would call me back. Obviously they never called me back so they get 1 star.
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Mamie Brunson
Had a good experience, the gentleman who helped me was very professional. Everything that needed to be done was throughly explained in detail . I would recommend them to family and friends.
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Eddie Ramon
This place is a joke. Prices are beyond ridiculous. I suggest going to an outside mechican, prices are way cheaper for the same work & are flexible instead of "appointment" only
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Alex Juarez
Went in today to get my oil changed and was told it was by appointment only and the soon as he could get me in would be Monday afternoon today is Friday
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Jack Reynolds
complete rip off, charged me $60 for 5 wheel lug nuts that I didnt need or ask for. I will never do business with this place ever again.
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Pawlaczyk Michael
Oscar seems like a nice guy he seems to really try to make you happy and get the job done
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Devin Hawbaker
Only place in town that makes you make an appointment for an emissions test.
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SwisherMan 64
Good fast service in wasnt trying 2 find random things 2 get extra money