Jiffy Lube

556 S Green Bay Rd, Waukegan, IL 60085, USA

Address:	556 S Green Bay Rd, Waukegan, IL 60085, USA
Phone:	+1 847-336-4070
Site:	jiffylube.com
Rating:	3.2
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 9AM–3PM

Location

Photos 50

Reviews 14

Jennifer Chuc

The female technician (Carmen) is rude and disrespectful. I and another customer had coupons and she told me if the code goes through I can have it and refused the other customers coupon, customers pick these places based on these coupons, you should not begin work unless the coupon is verified. I asked her why i could not use the coupon, no answer, if there are coupons and they are not expired we should get the discount especially if it is not a location specific coupon. She had attitude when asked I asked her if there was a corporate number I could call and complain, her statement back was there could be "But I dont know it" (with attitude). Then I asked if there was a number or an owner I could call to complain she ignored that request as if I had said nothing at all. I asked her if her name was on the paperwork; because she had no name tag on, she said YEP! It is on there (with attitide again) but failed to show me where. Her demeanor, posture, replies to requests and attitude made that specific Jiffy lube unappealing and a place I will not return to, just because of her. Everyone else was wonderful polite, had smiles on their faces and seemed genuinely happy to be there and made the test of the experience, wonderful. I did end up getting the discount after returning attitude. So I guess I can thank her for that.

Alex S.

I went to this Jiffy Lube #1812 in Waukegan, IL for an Uber vehicle inspection. Gaston Placa II said I had failed due to: Ball joints needed replacement. Both tie rods needed replacement. Bushings needed replacement. He recommended me to go to a mechanic right behind the Jiffy Lube called As and mention his name to a person by the name of Issac Miguel to get a discount. Long story short I did not go there I went to my mechanic to have the vehicle looked at. Well, I was told that I only needed 1 tire rod replaced and not both and thats it. He also told me that I recently had my ball joints replaced on 2/9/2015 and he believed that they were trying to charge me for unnecessary repairs. The very next day I went to Firestone and was approved with no incident even without doing the recommended repairs from Jiffy Lube.

Anonymous User

Called before we came in for an oil change and was told they have a promo for $25. So we brought our car in and then they tell us "oh thats only from 7-11am, but I will go ask my manager" as he is going to "ask" I see them pull our car in and start doing the oil change. He proceeds to tell us they are just looking at our car EVEN THOUGH I see them doing the change!! He then comes in and tells us we owe $47!!! Um NO! He then slams the calculater down and says "would you like me to do the math for you?" I was so unhappy with the business here. The guy we delt with was Sam and I will NOT be going back here...

Alvin Divina

Dont bring your car for Uber inspection here, they lie and make you comeback for another $20, they said i have 2mm left on my front breakpads but i just got it change a month ago and my left rear tires was 7/32 on my 1st inspection but i got my 2nd inspection after 4 days and they said its 4/32. Find another professional place to get your car inspected.

JZsquared

Went in for an oil change was in and out in a "Jiffy" Not sure about you but usually going to get my car worked in is like going to the dentist, hate it but gotta do it. It was nice for a change having the job done quick and professional.

Andy Thieme

went in for an oil change. Sat in the waiting room for 15 minutes before manager tells me they dont have diesel oil. This is the 2nd time in a row! will be finding a new oil change place.

Edgar Velasco

Great customer service until you get your car serviced. You dont get a deal with early bird discount. They up charge on services and take away what they up charge you as a discount.

V Brown

Quick service at a fair price. Staff very nice and explain additional work if needed. Most of the time they are honest and say nothing else needed. Point out future items as well.

Anonymous User

Great, friendly people. Fixed tire pressure for free (part of standard package). Fast. Knowledgeable about the car and recommended some impt fixes to get addressed elsewhere.

Fionna Schweit

lube your car, try to sell you an air filter, try to avoid this place unless you absolutely need to be there, which si what i did.

Lynda Throm

The guys working were very friendly and honest.

Candice P

Fast, friendly service.

Kevin Abrams

Will not go back.

Craig Hodges

Great!