Martinizing Dry Cleaning - Menomonee Falls, WI

Reviews 3

AL

Alex Moores

On a Monday, I dropped off my suit jacket, suit pants, and brand new dress shirt for dry cleaning and to be pressed. I made it clear I was doing this for an important job interview on Friday, so I had to pick it up by Thursday night. They said, no problem - itll be pressed perfectly and ready for you to pick up by Thursday. I go pick it up Thursday, and its ready for me. Before leaving I take a look at the shirt. It looked ten times worse than before I brought it there. The around the buttons near the collar was so incredibly wrinkled, I have no idea how they managed to do that (picture should be included on this review). I was told this wasnt an issue and theyd send it back out to be fixed and Id have it back by next Tuesday. Not helpful considering my interview was in 14 hours. I explained that I needed to leave with my clothes, but that I shouldnt have to pay because you wrecked my shirt. She was adamant that I MUST pay, and that I can call back tomorrow to talk to the manager to try to get a $3 refund for the shirt pressing. I was forced to pay $25 to have my clothing back. When I got home I inspected the suit - the suit jacket was fine but the pants were also pressed extremely poorly, and were severely wrinkled too. They looked fine when I dropped them off, I just wanted to be thorough and have them cleaned. The wrinkles in the shirt and pants were so deep it took almost a half hour of ironing with a hot iron and steam to get them out. So instead of preparing for my interview in the morning I spent the rest of my night trying to fix the damage Martinizing did to my clothing. I AM NOT CALLING THE MANAGER BACK AND SPENDING MORE OF MY TIME TRYING TO GET $3 BACK ON THE $25 BILL TO HAVE MY CLOTHES RUINED. I will never, ever take clothing to this place again. I highly recommend you dont either. Terrible work, and terrible customer service.

BA

Barb Erdmann

the counter people have terrible attitudes and no customer service skills. Either run the other way or do the pressing yourself. The woman at the counter argued with me about a firemans dress shirt, I wanted it dry-cleaned not shirt pressed. So I gave in and had it shirt pressed insisting no starch. It came back with starch and I spent 20 minutes repressing it.

BE

Ben Blacklock

I gave them my Army dress uniform. They returned it with 2 buttons missing.

Other organizations