Address: | 3950 N Holton St, Milwaukee, WI 53212, USA |
Phone: | +1 414-906-9006 |
Site: | kkomfort.com |
Rating: | 4.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
KE
Kevin Nguyen
Called K Komfort because I saw they had positive reviews. When I called the lady I spoke to told me diagnostic would be $79.99 and once they figure out what is wrong they would tell me a price before fixing the problem. So the technician comes out and is here for 45mins and hands me a invoice for $209. One they changed the diagnostic from $80 to $100 and two he fixed the problem with out my consent. I dont mind paying for my furnace to be fixed put the way they conduct business was not very professional. Reply to your response. Yes he did adjust the price back to $80 after insulting me by saying I didnt want to pay. I have no issue paying if I knew what I was paying for. On top of that you are suppose to tell your customers what you are fixing and how much it cost before you fix the problem I wasnt given that option. And yes it is a commercial building I have commercial space heaters in my shop to keep me and my technicians warm. The furnace he fixed which is for my waiting area is not a commercial furnace it is the same furnace a 1000 sq ft. and under apartment/studio/loft would have I think that qualifies as a residential furnace? Correct me if I am wrong. I really appreciate you guys coming out so soon and I wish we didnt get off on the wrong foot but your tech wasnt very understanding since I tried to explain to him the situation but the only response I got was "Im just the technician I dont know". We live in a generation were people expect hand outs and thats not what Im looking for. The industry we are in is very similar I hope you dont get mad this is a review so you can see what went wrong and what you can do to fix it next time. Thank you again! I hope you have a nice Thanksgiving.
JI
Jim Ventresco
It was just before a heat wave and our Air Conditioner was at 10% and could not drop a degree when on. I called and was scheduled the same day as they prioritize system down tickets. It was also a diagnostic call. Cory our tech, checked the AC and furnace and quickly found an additional dirty filter that has fallen in and blocked the air flow when coupled with a new one I put in. This made the coils ice up. He was very thorough in the repair, adding coolant, fixing a small leak, cleaned the coil, and explained all to me every step of the way. he was there a couple hours and total including all parts (leak stop process) was well under $400. He did not try to sell me a new furnace or AC unit, which I was prepared to fight off if needed. I thought the price was very fair and the experience was excellent for a change when calling on service companies you have not used before. Highly recommended! (We are in Glendale)
KE
Kenneth Schroeder
When we experienced an unexpected failure of our heating system which resulted in a carbon monoxide alarm, representatives from K Komfort quickly arrived at our residence to assess the situation. After finding and explaining the cause, they offered the option of repairing the existing furnace, or replacing the unit altogether. We chose the replacement option. An installation technician arrived with a new furnace shortly thereafter. His pride in workmanship was evidenced by his obvious knowledge of relevant codes, as well as his fine attention to detail. The job site was cleaned up after completion, the system was thoroughly checked for proper operation, and the old furnace was taken away for recycling. We highly recommend K Komfort for all of your heating and cooling needs!
SA
Samantha Roberts
Anthony was awesome!! Our air conditioning went out the morning of a really hot and humid day. We didnt have time to tend to it until after 5pm when we were home from work. I called KKomfort and they were able to come over after hours for a very reasonable price. Anthony diagnosed and fixed our problem and was extremely friendly and helpful the entire time. By the time he finished it was almost 10pm. He had to have had an insanely long and tiring day, but he was still so fantastic and didnt make us feel rushed or like an inconvenience. We were so happy with the service we received that we signed up with their Energy Savings Agreement. These guys will be our go to for any HVAC needs in the future. I am so happy to be able to sleep cool and comfortable tonight.
VL
vlad tansky
We just had our complex HVAC system repaired and zoning installed They were polite and helpful on the phone, returned calls, and scheduled servicing promptly. They came when they said they would. Euguene, did a thorough job, explaining what he did clearly, explained what the problem was and how he fixed it, and what to look for in the future. This was a big improvement over our past service company who kept saying there was nothing wrong with our system and nothing can be done to fix my daughters cold room. I dont know how they could have given us better service. They are very reasonably priced, Absolutely nothing to complain about, the high quality of service and skill we received from them and very reasonable price. 5 PLUS STARS- THANK YOU
HA
Hank Gillard
K Komfort just installed a new Carrier Infinity furnace/AC and tank-less water heater. The owners showed up early for a service call and validated the 30 plus year old furnace was on it last leg, they were able to schedule and replacement within 48 hours. K Komfort installed everything in one day and had me back up and running to perfection within 8 hours. They brought in 2 crews one to work the furnace/AC and the other to rip and replace the dead water heater. Pros Great price Outstanding technical team Professional Cleaned up after job Trained the family on care and operations On time Family friendly with pets Cons NONE VERY HAPPY with everything will have them service my systems moving forwards
LE
Lee Cerveny
K Komfort replaced my furnace and added a humidifier back in December. After 4 months of living with the system I am very satisfied with K Komfort. I would not hesitate to use them again and would certainly recommend them to anyone in need of HVAC service. I found the their recommendations to be helpful and honest. Installation was on time, courteous and very professional. The installer took the time to show me what was done, how it was done and how to use and maintain the system. All sheet metal and electrical work was done with a very high quality. No call backs were necessary. Pricing was very competitive with no hidden or surprise charges. I would definitely use K Komfort again.
LO
Logan Garner
Slova was very knowledgeable in his analysis of our furnace. He was very prompt and kind in telling me what had to be done and recommended nothing but the best. Very happy with them as I originally went through Groupon to use them. Once we decide to move forward with our plans, I will definitely be calling Slova and his brother Eugene for their assistance. Take my word for it, you wont be disappointed with their services! Thanks guys!
KE
Keri Abegglen
We had an excellent experience with K Komfort. After we found out we need a new a/c unit, we called around and were told "a few days" by other companies. Slava came out to our house late on a Monday afternoon to go over our options and within 48 hours we have a new unit up and running. Everyone at K Komfort was friendly and professional. Well definitely be using them in the future!