Island Collision Center Inc

Reviews 3

AN

Anthony Frederick

My family and I were up for vacation when the passenger wheel of my Kia Soul started to emit a high-pitched grinding noise. Knowing we needed to head home in a few days, I knew this problem needed to be fixed ASAP. I called a hand-full of other service stations around the Minocqua area greeted by responses all with the same feel of "I dont give a crap", and with a common message of "If it aint a truck, good luck getting it fixed." The last call I made was to Island Collision Center INC. The receptionist was bar-none, the best of that entire area. Kudos to her, and for getting me in contact with John. John, told me to bring it in, and they would look at it as soon as possible. Half way to the shop, the noise stopped. I explained this to John, but explained I still would like this checked out for the safety of my family. John said it would take about an hour to look into, so I took a seat. The seating area of this establishment was amazing. Not what I would expect from a shop in the north woods of Wisconsin. Clean, bright, and welcoming. John returned within the hour to say that he didnt find anything wrong with the car, and that it should be safe to drive. When I asked what I owed, John said not to worry about it. I can not sing enough praise about Island Collision Center. Thank you, John, and everyone at Island Collision Center.

DA

Daniel Chapman

Island Collision Center in Minocqua is a great repair shop to choose. The facility is visually professional and the service meets their appearance. The repair work done to my vehicle surpassed my expectations and the results were definitely noticeable, as if the wreck never happened. Personally, I chose this collision center because it was networked through my insurance, Progressive, and I am so glad I went through with Progressives recommendation. Although, I had problem with the paint on my bumpers that was noticed months after (reason for only four stars), but because I addressed the problem to ICC, they backed their work and repainted my bumpers at no cost. If your looking for a repair facility, I highly recommend this shop and I am confidant you will be pleased as I was. Thanks for reading, I hope I helped.

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Neil Cook

My wife and I had a collision with a deer.Over $6000.00 in repairs were needed. Island Collision in Minocqua made the repairs. The manager was very pleasant and easy to work with. We were very surprised as fast as the repairs were completed. We were called it was time to pick up our car. The work was excellent, there was absolutely no signs of damage. My wife and I both commented the car looked like new. I would recommend this shop to anyone. Thank you! Neil and PamCook

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