Public Storage

9810 S 27th St, Oak Creek, WI 53154, USA

Address:	9810 S 27th St, Oak Creek, WI 53154, USA
Phone:	+1 414-616-7054
Site:	publicstorage.com
Rating:	5
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 28

Reviews 24

Casey Chastain

I rented a storage unit back in December and my husband and I had the most pleasant experience working with Melissa and Cathy! The ladies always keep on top of us to make our payments to avoid late fees which is a huge favor to us with our hectic bill situation and our horrible memories. We always feel like valued customers and are treated like royalty. Getting phone calls from Melissa and Cathy never feel like harassment or unpleasant like so many other agencies. We will be with public Storage for the long hall! Love the customer service kudos!!!

Walter Burgin

I walked into the office not knowing what I really wanted for a unit space. I was moving out of a 3 bedroom house with a finished basement. So there were two young ladies behind the counter one was named Trisha and the other was named Ashley. They took the time to listen to my needs and got me into the right unit for the right price. These two women had great customer service skills and talky seem to cate about my needs as a customer. Because of these two ladies I will be a forever customer to this public storage location.

Tamara Groenke

My family just rented a unit. I am very pleased with their customer service thus far. Melissa helped us with all of our needs. The unit is clean and dry. We like the security gate for safety as well. The one surprise was the insurance that you MUST have, this was an added cost we did not anticipate. (It is a minimal expense though) It is my opinion that this is something that should be stated online and if it is stated somewhere, then it should be more clear because I did not see it. Very nice overall experience.

sue hawkinson

Fantastic manager. Melissa was very helpful with what I would need to pack all of my things. She gave me very helpful tips and set me up with all of the boxes and packing supplies I needed. She helped me with the size of storage unit I would need and how to properly stack things. I was very relieved to have all my questions and concerns taken care of. I would not hesitate to have Melissa help me in the future.

Doreen Mccarthy

I needed a Storage Unit to rent ASAP yet I wanted one clean and secure to meet my needs , Manager Melissa not only went out of her way to help me , she also eased my mind knowing my items will be very safe at this location. Thank you again for making this very stressful ordeal go so smooth and quickly. Melissa really knows her job and does anything to make sure you are helped to the fullest. :)

Chelsey Leitzke

This was a very nice storage unit and a very nice staff. Melissa helped us and she was very nice and informative. We were having a rough day with some things that went wrong with our new apartment and she was very nice and helped us find a unit that would work for our things and make it extra easy for us to get everything situated. I would recommend this location and Melissa!

Branden Gutknecht

The facility is good and the service at the office is great very friendly and helpful. I usually pay in person cause I like to know my payment is made. Melissa is usually the one there I see in the office when I need something. She is friendly and courteous whenever I come in. I would recommend this location to anyone who has a storage need.

Angie Toscano

Exceptional customer service from all the staff! They were EXTREMELY helpful in meeting my needs and assisting me with all the move in details. Great customer service, very clean units and very convenient hours! I would DEFINETLY recommend Public Storage (and this specific location) to anyone! You will not be disappointed!!

Karina Papavasiliou

Ive been on the property a couple times the past couple months to my boyfriends unit and whenever Im there, I see Tyler on the property making sure units are secure. It eases me to know that we are storing our stuff in such a secured facility where security is so valued by the managers.

Rock Dwyer

Friendly staff, that goes out of their way to assist customers! Clean facility, always open as listed and easy to get to!! I have an indoor and an outdoor unit, no problems with either! Melissa is always a big help and the times I see Casey he is helpful too! Kudos to them!!

Ian Ehlers

I recently needed help from your public storage facility in Oak Creek... Cathy could not have been more helpful, she was friendly, knowledgeable, and professional, five stars is not enough to rate this lady she gets a 10 out of 10 from me. thank you M, Mesu unit 1205

Janice McKeith

I would like to thank Ashley for her help today. I am in desperate need of a storage space and had no idea where to begin looking. She offered me many options and helped me find the right fit for me. Ashley was very knowledgeable and friendly!

Cody Garcia

I decided to go and take a look at a storage unit for when I move in a couple months and I was greeted by Tyler and Robyn. They were super nice and informative about their units and I will definitely store here when it is time for me to move.

Aisha Brissette

Cathy did a very good job with meeting our storage needs this afternoon. I have rented at two other storage units in the past and Thievy far was the best price per sqft/space Ive ever had. Thanx Cathy! Excellent customer service! 100%

Alexander Petersen

We just moved in and the process went smoothly. We ended up having to upgrade and despite Public Storage having some weird policies, Tyler helped us make it happen. 5 Stars to Tylers service, 3.5 Stars to Public Storage upgrade policy.

R Nichols

I visited Public Storage today spoke with the lady at the front desk her name was Ebony. She was very polite very courteous and professional. I would recommend anyone to rent a storage place at this facility. Keep up the good work.

Jeremy Waterman

Very convenient, friendly staff and secure but with easy access in and out. Melissa in the office was extremely courteous and thorough both with move in and move out. Would definitely recommend this storage facility to anyone.

Marlena Fisher

After speaking with Sam, I feel extremely secure choosing the Oak Creek location for my seasonal items! The location was super clean and kept up and Sam did an excellent job answering my questions and touring me around!

Jennifer Wadsworth

Came In interested in a storage unit but was not sure which one would work best for me. Jennifer decided to show me some units and knew what she was talking about and was very patient with me and all my questions.

Sharonda Williams

Melissa was awesome. She provided great customer service and was very patient and understanding of my 3 yr trying to take down all the tape displays. I would recommend this storage site to friends and family :-).

Luis Lugo

Melissa is an awesome person who is very helpful and knows how to treat well as customer. I was going through a tuff time and she was there not only for me but for my family. Thanks Melissa.

ANNIE LOWE

Ashley Was the representative that assistanced in my rental today. I found her customer service, information and ability to aquire my rental and assist in it exemplary. 5 star experience.

Sarah Conn

I had a great experience. Mari Beth was very attentive and friendly she answered all our questions about the storage she also made my husband and I feel very comfortable. thank you!

lashunda Sprewer

I was confused on what unit I needed but Ebony helped me out she was Just awesome she She listens to people issues and you cant find that in customer service now days she is a GEM