Address: | 1430 Main St, Onalaska, WI 54650, USA |
Phone: | +1 608-781-4730 |
Site: | salonzeyta.com |
Rating: | 3.4 |
Working: | Closed 10AM–8PM 10AM–8PM 10AM–8PM 9AM–5PM 9AM–3PM Closed |
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Judy Handland
I followed my favorite stylist when she started working here. She ended up quitting and so I made an appointment with another girl. I have black hair and the normal color put on my hair is DARK. I go in for color to cover my grays. This girl put some kind of GOLD crap in my hair, Schwarzkopf instead of my normal Redken. I made several remarks and questions about how was gold coloring going to work on my dark hair. Amanda ASSURED me that she got the Redken formula for my hair from my previous stylist and converted it to Schwarzkopf and it would be just the same. Needless to say, the white hairs I was trying to cover were gold and stuck out a mile. I made several remarks that I didnt like it and I would probably be back for a Redken color. Before I left I made my next appointment. She told me when I booked that she would add extra time to it in case I needed recolor, what I assumed would be at no charge since I was pretty clear I didnt trust this gold product. Well guess what? I needed a recolor and the salon wont honor the recolor at no charge. Owner told me theres only a 14 day redo if youre unhappy. Would have been nice to know before I left the salon. Employees of Salon Zeyta can only use Schwarzkopf products and the stylists who rent can use Redken. Obviously a renter isnt going to want to give me a color at no charge and I dont blame them. And Salon Zeyta doesnt lose anything because now I wont go back to them either. HONOR YOUR PROMISES SALON ZEYTA. You dont screw around with peoples hair!!! They WILL go someplace else, just like I will. HORRIBLE !
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Leah Angst
It was terrible!! went to Britt to get a root touch up, i am very light blonde, she mixed the color way too strong, burnt my scalp soo bad(and i have a pretty strong scalp, never been burnt before) i begged her to wash it off and she would not, she kept saying "just a little longer, just a little longer" i was about to scream in pain. after she FINALLY washed it off, she then put a toner on it and told me that the toner would not hurt. it burned 10x worse than the color and she would not wash it off. my hair was SO fried and she washed my hair with a purple toner wash, turned my whole head PURPLE! i had to walk around like that for weeks before i went to my local salon to get it fixed. and on top of that, she made me PAY for the horrible service i had received there, almost $200. never going back, recommending everyone of my friends, family, co workers, and acquaintances never ever to go there!!
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Rebecca Edwards
Fabulous hair coloring job & helped me choose new colors to try out. Friendly staff & the holiday party was not to be missed. Looking forward to more future services.