Address: | 413 Azalea Rd B, Mobile, AL 36609, USA |
Phone: | +1 251-343-5241 |
Site: | bhhscooperrealtors.com |
Rating: | 2.5 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 10AM–5PM 10AM–5PM |
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Tyler Sawyer
I try not to let one person who works at a company completely skew my opinion of the entire company, but after having been repeatedly lied to by one of the accountants there, Angela, I feel as though I have no choice but to a leave a terrible review. I literally had to drive over and remind her of Alabama law 35-9a-201 that states she is required to return my deposit to me within 60 days or I would be entitled to double the security deposit. After informing her in person of the law, magically, the check appeared, but this was after numerous phone calls and 3 1/2 months after moving out. Even her coworkers, seemed to be appalled that I had not received my check (her coworkers are very nice). Im sure Angela will reply to this saying that she sent it twice and it was lost in the mail. Blah, blah, blah. She gave the paperwork to prove that she did, and it totally contradicts what she told me. Anyhow, my suggestion to anyone renting from this company would be to completely skip paying your last months rent and dont worry about the deposit. Its not worth the headache... Oh, and btw, the reason I moved out was because after a string of burglaries occurred in my neighborhood, I requested to have an alarm system installed and I would pay the monthly fee. The owner and Berkshire refused my proposal of installing an alarm system, and I came home to burglars inside who got away with $5000 worth of my valuables.
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Mya Moore
Worst company i ever dealt with i moved into one of their properties. They said it was ready and would be clean then i soon found out the house wasnt move in ready, but they were acting as if it was. It wasnt clean dust and mold everywhere floors were horrible, i still have the pictures. It took them at least three times to send me a refrigerator and it was also molded and the gasket falling off. My one year lease is finally up and i still havent received my deposit back its been almost 2 months now. I would never recommend BHHS to anyone EVER. Employees all have nasty attitudes except Debbie and Maggie. The others are horrible. Now when i call concerning my deposit they say by law they have 60 days to refund it back to me. Never heard of anything like that in my life. You would think they would rush it considering the fact that the house was not at all in move in condition and the whole experience was horrible.This was truly a learning lesson. I do however miss the neighbors they warned me after i moved and told me it was a bad idea. I wish i knew ahead of time.
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Ronnie Finch
No problems with getting our house rented. The major problem is communication from the property management to the owner. Nothing is communicated in a timely manner. Received no rent for three months and not once did we get a call or email from management. It is managements responsibility to communicate issues in a timely manner, THEN FOLLOW UP with owner. This does not happen with this company.
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Quanita Fletcher
Horrible i will never recommend anyone to this location. Heres some advice consider a new staff and replace Angela shes very rude and unprofessional.
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Cj Browning
Very rude receptionist. Acted as if I ruined her day by ringing the phone. Told me if I wanted to know anything to look on the site.
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Vicki Tippett
When calling today, I found the Relocation Department to be prompt, courteous and very knowledgeable
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Lasha Love
Horrible I will never ever ever ever ever deal with them again worst rental company ever.
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Chris Does Rant!!!
This company is a pain to work with, they are rude, and belittling.
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thdinh1
Rude people. The agent never answer the phone or message.
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David Cooper
Home Rentals & Residential Property Management Division
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Rafael M
Ok