Address: | 3410 Bel Air Mall, Mobile, AL 36606, USA |
Phone: | +1 800-275-8777 |
Site: | tools.usps.com |
Rating: | 3.4 |
Working: | Closed 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–5PM Closed |
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Barbara Taylor
December 30, 2015 I bought a card at the post office in the Bel Air Mall. I put money in the card and put the card and my granddaughters Pajama pants in a priority envelope. The two African american women behind the counter looked at me and then looked at each other. A red light should have gone off my my head because no one else was in the post office this day during my lunch hour. Well the priority envelope never left Mobile, Al. The ladies saw me put the money in the card but when I went back to confront them because my package was never sent I was told I shouldnt send money in the mail because it was just too enticing. I told them no one knew there was money in the envelope but you two ladies. I have filed a formal compliant and contacted the post master. THERE IS A THIEF IN THE POST OFFICE AT BEL AIR MALL. DO NOT LET ANYONE SEE WHAT YOU MAIL IT MAY NOT EVER LEAVE THE POST OFFICE LIKE MY PRIORITY ENVELOPE.
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Mark Weeks
Awful service. I had a PO Box here for some time and finally closed it. TWICE they closed the box without reason and started returning mail (payment was autopay so no I hadnt forgotten to pay my PO Box bill). I had multiple creditors thinking I had run out on my obligations, late payments on credit cards, an ATM card that was completely lost and when I confronted the postal employees all they said was "sorry, wrong box" When I asked about all my late fees they couldnt have cared less. I sent a letter to the PostMaster detailing both incidents and received no reply - he/she probably couldnt read or write anyway. Typical govt employees, never held responsible for behavior or lack thereof.
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Rob Fran
The service in this US Post Office is great, in particular, there is an African/American lady that works there on Saturday mornings and afternoons, I enjoy her personality and hospitality, always smiling and very helpful. I have been going in there for the last 6 years and it is always the same good service (I drive from Spanish Fort to drop my mail there) We should all learn from them. The post office could be improve when the line gets long have another person behind the counter, but that is probably due to the budget.
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Sebastián Santiago Suárez
Nothing to complain about here. But these comments are -ridiculous-. "This white lady, this black lady, this african american" etc... Sounds a lot like "im not racist but...." Cmon Mobile, youre better than this
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Lenard Calhoun
Great customer service. Be careful around the busy times of the mailing season, because the lines can get extremely long.
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Tinetta Ford
Staff was very helpful and. Service was quick and efficient. I will return here.
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Ashley Brasher
Been twice to drop off items, staff is friendly.
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Rafael M
Friendly people
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Ziyacdah Atkinson
ok