Address: | 4245 Atlanta Hwy, Montgomery, AL 36109, USA |
Phone: | +1 334-277-2080 |
Site: | precisionbodyandpaint.net |
Rating: | 4.6 |
Working: | 7:45AM–5:30PM 7:45AM–5:30PM 7:45AM–5:30PM 7:45AM–5:30PM 7:45AM–5:30PM Closed Closed |
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Don Nguyen
My impression of Precision Body & Paint: nice property, convenient location, well kept, clean waiting room and nice employees. My experience at Precision Body & Paint: I had some minor work done to my truck unsuccessfully. Moreover, there was a 2% surcharge for paying with a CHECK, "Only with cash will there be no additional fee," says Scott, the owner of Precision Body & Paint. I asked Scott, "As a business owner, there is no merchant fee for a check, why do you impose one on your customers? His response: "How am I suppose to know if your check will bounce or not? For the time it takes for me to chase you, the additional fee wont even cover it." Judging by Scotts tone, the owner of Precision Body & Paint does not trust his customers very much. Speaking of which: the work took nearly 3 weeks to "complete," two weeks over Scotts trusted estimate. During that time, Scott did not fix the areas that I had requested. Instead, he would always cut me off mid conversation because he "had a baseball game to run to." This happened three times throughout the three weeks that he had my truck. Regarding the work that Scott did not finish, he promised to refer me to someone else who could but never did. He had me order my own parts, failed to install those parts properly and even charged me extra for installing the parts that he failed to order. My truck has not driven properly since. Scotts business conduct was deficient, abrasive, unethical and condescending. Scott chose to speak down to his customer, fail to complete the work properly in a timely manner and charge an additional 2% fee for paying with a check because the customer did not have a wad of 3Gs in his wallet. Capital One says it best: Whats it your wallet? How would you rate Scott, the owner of Precision Body & Paint had YOU been treated this way?
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triforce85 K
Great people here! I came in being a repair in a pinch, and the gentlemen there decided that 10 min before closing, they would help me out and get my car where it needed to be. They were friendly, professional, expedient, and they sure know how to treat military members! I definitely recommend them, and the young man in the front was helpful as well. Thanks!
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tvincent143
Great guy and great service. Went in to get an estimate on my bumper and Scott Baldwin was very helpful. Took about 5 minutes for him to look at the damage and come up with a quote. Hes a great guy who only wants to help you and not rip you off like other shops. I highly recommend this body shop, definitely the best one in Montgomery by far!!
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Collins Nkrumah
Precision Paint and Body is the best in town! They are very professional and really care about pleasing their customers. Scott has gone above and beyond in helping out with my vehicle. Recommended!
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Gwendolyn Walker
Precision Paint&Body is a very good place to get your car fixed and they are very fair
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Leon Anderson
Great people to deal with. Great job and I will recommen them.
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Urmila Tripathi
Great guy.Good work ethics.Very professional.