U-Haul Moving & Storage of Woodmere

2525 Eastern Blvd, Montgomery, AL 36117, USA

Address:	2525 Eastern Blvd, Montgomery, AL 36117, USA
Phone:	+1 334-239-0471
Site:	uhaul.com
Rating:	3.1
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 30

Reviews 20

Ferris Fick

If I could give less than 1 star, I would. Dont waste your time "reserving" a truck or anything else, because that in no way guarantees theyll have one for you. Reserved my truck over a week ago, and when I came to pick it up, not only did they not have one, there wasnt even one in the entire city. Lazy employees with terrible customer service skills. Im a manager myself, and if these were my people, they would no longer be employed. I have never had the kind of terrible experience with this company as Ive had with this location.

JJ Gonzo

The staff is RUDE and UNFRIENDLY. When I walked in the store, the two people supposed to be servicing the check-out counter was on their phone browsing who knows what. I tried to get their attention twice but the third time I had to raise my voice to get their attention. Also, when dropping off a tow dolly, they tried to make me do their job by putting away the dolly myself. The nerve of the guy whose job it is to literally put away the dolly trying to pass off his duties to the customer. Definitely needs improvement.

Heith McCracken

Friendly people that got us in and out with our truck in under 5 minutes. One gripe i have is that while i was talking to another employee while the manager was finishing some paper work with the person i was with, the manager yelled at the employee for talking with me way too loud. I felt embarassed because Im hard of hearing, so some times Ill speak loudly without realizing it. Other than that personal issue, great place. Would return to rent another truck.

Katherine Meyer

Terrible. As long as we can help it, my family is never using Uhaul again. When we were leaving California, the Uhaul office called ahead to this location and asked to make sure they could deliver to the area wed be moving to. We called today to schedule the delivery and were told that they cant deliver. Would prefer not to have been lied to from the beginning.

Chynna Howard

We were amazed at how kind the folks here were! When we were stranded for a ride, staff member Reggie went ABOVE AND BEYOND to get us where we needed to be! Coming from Canada, we were definitely a long way from home too. We are absolutely blown away by the service here- thanks again to Reggie. Restored our faith in humanity for sure :)

Steven R

Rude, rude and rude. The truck given to me had a large hole in the side of it. The fuel was marked full on the paperwork, it wasnt, an eighth of the tank was used, doesnt sound like much but, in a truck with a near 50 gallon tank, thats a lot of money to refuel for them.

Tim Patru

Great selection of boxes! I needed a large shipping box and shopped around at Lowes, Home Depot, and fedex. This was by far the cheapest place and seemed to have the best quality boxes.

Brian Glawson

The staff seemed to not care that there were people waiting. Granted they were busy but did not seem to try to do anything for those who were just there to purchase a simple lock.

Matthew Madigan

Dropped off my rented uhaul truck here and the lady was really friendly. She was able to help me out quickly and I was on my was with no trouble.

chris walker

They were slow and not very informed of the steps you had done online already. The employees talk amongst themselves all while talking to you

Arnie Alvarez

Im returning boxes. And they are ignoring me. 3 people came after me and I still waiting. Im getting mad....

Burnette Plumbing

Dont like how they take too long to release deposits

kiara moon

I cant complain pay and go

Cedric Jackson

They are nice people