Address: | 1947 N Higley Rd, Mesa, AZ 85205, USA |
Phone: | +1 480-985-5400 |
Site: | advancedauto.com |
Rating: | 4.5 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7:30AM–5PM Closed |
TI
Tina Karris-Schillo
Do NOT go to this place! I took my car in for a tune up/maintenence. Here I am trying to be pro-active and make sure my 2008 Mazda is kept in good condition for as long as possible because this is the car I drive my family around in. They only recommended a fuel injector flush which I paid $400.00 for. Absolutely nothing was wrong with my car until the day I picked it up from them. Within 15 minutes of driving off the lot, my check engine light came on. I called them immediatley back and told them about it. The asked me to bring it back in, which I did. The man at the desk kept asking me "So the light was on before you came in, right?" I told him multiple times "NO" The light was NEVER on until I picked up my car. We dropped the car off again and left it there for a few hours. Then the same man called back and asked my husband. "Was the engine light on before we did the work?" Again, we said "NO" it was not. After the third time they asked that question I felt as if they were trying to figure out how to get out of admitting that they messed up on something. Ill cut to the point, they said the only way to get the engine light to go off was to replace the ENTIRE intake manifold. For 1,200.00!!! At that point I was completely pissed that they CLEARLY performed improper work on my car and did not offer to fix it. So, the next weekend, I took it to Sundevil. They ran a diagnostic and let me know that in fact, the intake manifold would need to be replaced. The manager there told me that if Goodyear did an improper flush, it would definatly cause the intake manifold to malfunction. So that is that. Bring your car in for a tune up and theyll break it real nice for ya!!!! I guess that is how they make their money there. Do yourself a favor and AVOID this place!
ER
Eric Willis
This place is great. They price match for tires PLUS they do everything else for your car honestly and well priced. Including exhaust! Much better than going to different shops for each repair. Being a former assistant tech, I know cars better than the average person and researched their recommended repairs over several visits before coming to the conclusion that these guys are good and honest. Ive only dealt with Larry, Michael, Billy and Mike but if the other staff is half as good theyd still get top marks!
NI
Nick B
Battery died on my company car, I called ahead because I was in a huge hurry and was initially told the wait would be about an hour and a half or so. When I arrived, Mark (the store manager) took excellent care of me and my vehicle and I was on my way again in less than 45 minutes with not only a new battery, but they did the required oil change and safety inspection as well. Thanks for the excellent service, will be bringing both my company and personal car back again for sure.
EL
Elizabeth Milano
This is my third of fourth visit here, I wouldnt take my car anywhere else. They have been honest with me and the repair is always quick! Anyone I have spoken with has always been nice but I usually deal with Mark, the Manager; he keeps in communication with me during any repair. He really knows his stuff and I have never been disappointed! I am a single mom so fair treatment at an auto shop is sadly rare, but not here! A+!
BR
Brian McGrew
Fair price and great service. Didnt try to set me up for unnecessary repairs. I went in for tires, alignment, rotors turned and brake pads, (because another repair place said I needed brakes) and they told me I still had another 15-20K miles left on my current pads and my rotors were fine. Now theyve earned my respect and my return business. I will also recommend them to anyone I know looking for repair service.
J
J Tann
Excellent service at reasonable price. Advanced Auto is recommended by a coworker, now I would recommend it to others. Its good to have a shop thats capable and honest. As busy as they were, they got the job done right and fast. While waiting, watching how they handle the customers, these guys do deserve 5-star rating. definitely need more shop like this one.
AN
Andres Dow
They are a bit too pricey, but do quality and honest work. They drove me home, about 15 min away during the repair and even offered to pick me up when it was done. Due to the pricing, Id recommend the doing the fluids or brakes yourself or hire a well reviewed jiffy lube, but if you need something urgent and serious done, use these guys.
BO
Bobby Manning
Couldnt take my truck to any other shop. Amazing service for a very resonable price. Mark is very friendly, and when you are dealing with him you know you are only getting what you need and arent getting ripped off like every other auto shop. All around amazing shop 100% recommend. Ask for Mark when you go
TR
Trish Crosser
The employees at this location were absolutely amazing. Being an out of towner I was appreciative of their friendly service and helpful employees. Thank you Mark Cummings and Joe. Youve got my business. Trish Crosser from Iowa.
SH
Shawn McLoughlin
The guys at this Advanced Auto are the best in the business. I strongly recommend them to anyone for your automotive needs. They are helpful, very competitively priced and guarantee their work. Ask for Mark!
AB
Abel Saucedo
I work at service king and I use them for business. After awesome service with my customers I decided to bring my personal cars in for service. 5 star service with a smile! Techs are fantastic as well!
PR
Priscilla Sho
Great Prices on the oil change for my car. friendly staff no high pressure sales. They treated me like a person and did not prey on me because I am female that knows nothing about cars.
BR
Brian Sargent
Needed to have a tire pressure sensor replaced on my truck. They got me right in and didnt even charge me. I appreciated the great customer services, I will definitely be back.
JE
Jeb Breese
Needed an oil change really badly, came here because it was close, and was overwhelmed with the 5 star service provided. Quick work, went above and beyond for me! Thanks guys!
CR
CraigJ
Excellent service and reasonable prices. They look for multiple prices for parts and always gives notice if something new pops up during repair.
JI
Jim Dick
My family has enjoyed a long and favorable relstionship with this team. I highly recommend these experienced and knowledgeable techs.
DA
david martin
Just bought a set of tires here and super pleased with them. Great people and great place to bring your car for anything it may need!
RO
Robert Wiersema
Good guys. Gordon did a great job fixing my mitsubishi... even stayed late to finish it.
ME
Melissa Coleman
I highly recommend Purrfect Auto for all your service needs."
GR
Greg Contos
Great customer service.
JI
Jim Johnson
Trustworthy