Red Mountain Tire

6033 E McKellips Rd, Mesa, AZ 85215, USA

Address:	6033 E McKellips Rd, Mesa, AZ 85215, USA
Phone:	+1 480-396-4677
Site:	redmountaintire.com
Rating:	4.1
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–2PM Closed

Location

Photos 24

Reviews 7

Aaron Moncur

I took my car in to get a tire plugged. They told me it would take 20 minutes. About 45 minutes later I asked how much longer it would take to complete. The guy at the register poked his head back in the shop then turned around and told me, "theyre just about to put the tire back on". Twenty minutes later they still were not finished so I walked out to the shop myself. They were still plugging the tire. I went to speak with the guy at the register again and he apologized and said they were training a new guy, and, and that it would not be much longer. A full hour and 15 minutes after I arrived, they finally finished. They did not charge me for the plug (most shops in the area do not charge, so this is nice but not uncommon), and had it ended there I would have been a little annoyed, but otherwise fine. I drove the car home. A few hours later I got in the car to drive somewhere. After pulling out of the driveway I noticed the car felt odd. I got out and looked at the tire theyd plugged to find it completely and utterly flat. Mind you, when I brought it in, the tire was just low on air, nowhere near completely flat. I called to ask them to fix the tire, but no one answered. I left a voicemail. Three days later no one has bothered to return my call. Perhaps my experience here is an isolated and rare one, not shared by many others. But based on what happened in my case, there is no way in hell Id ever go back to them. If you want a GREAT tire place, go to Gunnells Tire & Auto on McKellips and Gilbert. Ive been there many times before and they are wonderful. We recently moved and are not as close to them anymore, which is why I went to Red Mountain. Big mistake. Ill be making the drive back to Gunnells if I need any future tire service.

Anonymous User

I made an appointment 2 weeks ago. They were backed up from the day before and were taking walk-ins ahead of me so I was warned that it would take longer than the 2.5 hours I was expecting. After waiting for 20 minutes, they then realized that no one had ordered the part ahead of time and that they were unable to get it. I now have another "appointment" for next week which I do not intend to keep. I will cancel this "appointment" and never return. This is not the first time that they have had a problem overbooking, but it was the last time for me. Im glad they appreciate every customer and want to help everyone, but its okay to tell people you are too busy. I can understand that a lot better than playing this ridiculous game. My time is important to me, even if it isnt for them. There are plenty of other mechanics. The last time I was there when they were so busy, they neglected to put my spare tire back in the car. I had left my car with them for the entire day and they couldnt take the time to put the spare where it belonged? Really? Im done with this company.

Krystal Barton

I used to use Red mountain all the time I never used anyone else. Both the Todds were amazing and Dustin (one of the mechanics) was always helpful and sweet. I sent everyone I knew to red mountain including my mom who had her motor replaced and my cousins. Owning 4 vehicles Im constantly getting tires and maintenance done. But then I moved out to queen creek and it was quite a drive go continue to go to them. I have had nothing but bad luck anywhere else. I took my car to J and Js to have them LOOK at the ac and they replaced the compressor before talking to me and letting me know and had my car for 3 days at that then I had to call them to find out it was FINALLY FIXED! Then I went to little O in queen creek for a tire and ended up walking out without a tire because of how unprofessional and rude they were. So needless to say even though its across town I will be making the drive to Mesa to go see my guys at Red mountain.

Anonymous User

We had several hundred dollars worth of work done, and the guys there were very friendly. The prices seemed fair as well. when we took in our mini van for the work our heater worked, when we got it back the heater didnt work. We took it back and they apologized and said they would check it out. They called a couple hours later and said that they had to flush the heater core and we owed them for an hour labor. We were very surprised that they did the work before talking to us about it, and had never indicated that we would be charged for them to check out a problem that they potentially caused. The first rule for any mechanic, dont do work on anybodies vehicle that is going to cost them money, without talking to the customer first. duhhh. They offered us a 50% discount, Ill never trust a company that checks out your vehicle and does the work before talking with you about it and explaining the cost.

Anonymous User

I have never reviewed a mechanic because I have never in my life found one I trust. That was until I found Red Mountain Tire and Auto. I accidentally came to this place thinking it was a different place and they even honored the coupon I had. I have asked them to look at my brakes, tires, and belts many times. And never once have they tried to sell me something that I do not need. That is how I know I can trust them, they wont charge me the big ticket items because they are that trustworthy. I go every three months for an oil change and they even email me a little reminder with a $10 off coupon. How awesome is that? I thought for sure they would try to sell me something pointless because I am a young girl but they still to this day have not. I am going to go to them this week to get my AC looked at and I know I wont get nickel and dimed. Thanks Red Mountain Tire and Auto!!

Teh Goober

My family and I have been taking our cars to this shop for nearly 20 years (even ages ago with the old owner). The prices are decent and they offer a lot of discounts. Their specialty is tires (and free tire rotations and flat repairs when you buy tires there!), but they do great work on everything else weve ever needed done. If they cant do it (or not cheap enough for you), they can recommend other places. They have done awesome things to help me out during hard times and are great people. Any time their work was sub-par, they fixed their mistakes with no questions asked. Ive never had any unexpected costs, and the owner, manager(s) and mechanics have always been up front with me. I can say they are honest -- Ive never been told I needed to fix something that didnt need fixing.

peter vape

I took my car in for an oil change and tire change. I was told that they dont have the same quality tires that I have, therefore only the more expensive $200+ per tire. I said sure why not if this is the only one you have than lets do it. This was at 8:30 am and I was told it will be done between 12-1... So I went back at 1 just to give them enough time and they told me the tires arent here yet from the warehouse..... Wait a minute I got these ones because they were the only ones you had and now you are telling me that you dont have theM? They say come back around 2pm should be finished for sure.... At 4 pm it still wasnt finished and I had an appointment for 8:30 am???? ask for some kind of refund, didnt get any and got charged more than we agreed on. DO NOT TAKE YOUR CAR HERE !!!