Address: | 512 W 2nd Ave #104, Mesa, AZ 85210, USA |
Phone: | +1 480-360-3502 |
Site: | lowbudgetmovers.net |
Rating: | 4.8 |
KA
Katie Richards
The price was right and I was totally fine with putting down a deposit that applied to the first hour. I called 1 week in advance as we had little notice when our mortgage singing was taking place and they were able to fit me in. I did feel though, that perhaps more information couldve been taken at the time of making the appointment. I wasnt asked about what types of items I had, which I thought was strange. I did mention that we were moving to a two-story as I know thats more difficult. We booked a three man crew. Last time we moved we had two (from a competitor. Total move twitch two trips 5 hours) but we thought with the stairs three would be better. Upon arrival I asked the crew of young men if they knew we were moving from a one to a two story. They said they werent informed of this. The lead man was very friendly, professional, and a hard worker. We didnt need to move any appliances nor a large dining room table. Pretty basic stuff. The first trip from beginning of load to unload took almost 5 hours. A second trip was needed. There was one mover who barely spoke to my family was quite rude. He obviously didnt give a crap about the items or where they went. We had a large majority of the furniture and boxes color coded and stuff ended up everywhere. There were items that werent to be moved and I tried to do the best I could explaining that. Sometimes they grabbed things that didnt need to go. When I told them I got eye rolls and heavy sighs. We had to really rush them the second load as we were told the job was only going to take 6 hours and we only withdrew a certain amount of cash. They hurried so much after that things were dropped and they still had to leave stuff behind (which we had to move ourselves the next day). Our walls were scratched. A piece of our decor was broken and a large amount of the upstairs furniture had dings, knicks, scratches or chunks taken out. Total move time was 6.5 hours. They looked utterly exhausted so we tipped them well (hey, I dont envy that job) but we didnt necessarily feel like they really cared about our things. Nothing was outright broken or dropped, it was just a lot of smashing around into walls and such. Probably wont use their service again.
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Safiyah Moffatt Cara
Overall this was an okay experience I held off giving a review because I wanted to have enough time to think things over before rating. Overall, it was about a 3.5 or 4 rating. There were a few personality clashes with the owner on the phone, which was usually involving negotiations of pricing but he was ok to deal with overall. Just got used to him only caring about payment and legal liability. Wasnt that much fun to deal with him but the people that worked for Brian really raised this companys ratings they were very courteous and did a good job overall. There were some things that could have been done better. My belongings ended up in their long term storage in the warehouse in Mesa, which was very far away from where I live and also had to make an appointment to do anything for my storage. I also couldnt condense what was in the vaults when I tried to reduce the the pricing. I felt that I was being overcharged had to pay $140 a month for 3 vaults 2/3 full. Still a bit too high in my opinion. Having to make an appointment ahead of time to get into my storage was inconvenient. The storage itself is a warehouse. Its not like a public storage unit, but the plus side is that it is insured while inside the warehouse and they also seal the vaults. My belongings were stored there for about 9 months, I am happily in my new apartment now. This is a breakdown of my rating...Customer service 4, storage 3, actual storing equipment 4, pricing 3.5
BO
Bob Young
I would highly recommend this company if you are thinking of moving. I feel I am in a good position to make a recommendation for two main reasons. First, I used to do this type of job so I know quality work when I see it. Secondly, my wife and I have bought and sold many houses over the years and have used many different moving companies. I like the ones where the guys arrive and get to work and work hard the whole time until the job is done. That is what Low Budget Movers are like. Is this a one time thing? It isnt as I used them twice within a one week period and ended up with two different crews from the same company. Couldnt tell you which crew was better as they were both great. They were polite, professional and have a great work ethic. Compared to other moving companies I have used over the years, there might be one other that would be on par with this company. There is a reason they are getting so many five star reviews. This company also has one of the best pricing systems in place. No hidden fees or surprise costs at the end. Just the number of hours times the cost per hour, which you will be given up front. That is the best. Cant tell you how many times I have had companies try and surprise us with additional costs. What a pain. Highly recommend this company. Keep up the good work and tell your workers they do a great job.
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Jeff Bloom
Its more like 4.8 stars. What I liked: • Easy and straightforward for booking... no lengthy forms to fill out or trying to chase down someone to talk with about the move. • No extra fees, just an hourly fee. They estimated over the phone that it would be 3.5 to 4 hours. It took 5, but I knew it would take 5. Still, it was a straight $80/hour, which is very reasonable. And, I gave the guys a tip after. • On the move day, they scheduled us for 1:00 to 3:00. With any business Ive dealt with that gives you a time window, they always come right at the end of the window or even later. But, the guys showed up at 11:15. I was delighted. Even though we werent quite ready, they worked around our last minute packing and got it done early. • The guys who did the move were friendly, hardworking, and careful. Nothing was broken (a rarity in my experience). Minor disappointment: • They left two things behind that would have been easier to take in the truck. But, with a little bit of creative problem solving I got them in or on top of my Outback. But, I cant really criticize too much... I do the same sort of thing all the time.
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Rachel Chen
Sigh... what a mistake I made using low budget movers!! They were straightforward about the pricing ($89 per hour min one hour for Monday to Thursday) thats the only good about it. We used U-Pack and needed movers to help us load and we provided all the moving blankets. Early on I saw they only packed 2/3 of the height and I thought they were planning to pack the remainder with small items. However, after they left we took a look at the way things were packed and found they never filled the space that was left empty. They placed the tall furniture towards the rear of the trailer so you couldnt see the huge cavity of empty space behind. Most of the furniture wasnt that well wrapped either, so we spent another 3 hours to remedy this as best we could. 2 hours after starting the job, , I asked them to make the most use of the space because we were being charged by the linear foot but they didnt. This is our fifth move in 6 years and they are the least professional of all.