Address: | 3613 E Southern Ave, Mesa, AZ 85206, USA |
Phone: | +1 480-204-0700 |
Site: | zempauto.com |
Rating: | 4.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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Brian Long
I took my car and because I was having some squeaking noise when I would go over speed bumps. They did a diagnostic and I found out it was the upper control arms. I called the dealer and got a quote over the phone and Zemps I was half the price because they were willing to use aftermarket parts and its a small local business which is good to keep their labor rates low. Aside from cost, the staff was extremely knowledgeable, friendly, and most importantly - honest. They kept me up today on the status of my repair and they let me know when it was ready for pickup. Even threw in a free set of windshield wipers because it was raining and my wipers werent working properly. I will definitely return for continued repair and service.
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Deb Schroeder
We own a 1996 Jag convertible which we were lucky enough to happen upon for a price we could afford a few years ago. Brian Zemp has been a master at handling this complex vehicle. Nothing has been simple and yet he continues to take the time to find the part, research how to install it and always makes it work. Brian even had to rebuild the entire locking system on the drivers side door when a locksmith wouldnt touch it! Zemps is simply the best auto repair shop anywhere! Brian and his team are honest and respectful. He will never overcharge you and is always true to his word. We trust them completely. We are grateful to have Brian as our mechanic and now honored to call him our friend.
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Pamela Dango
I had met Brian from Zemp Auto once when I went to get propane and had never had my car repaired there prior to me dropping in on a surprise visit last Saturday without an appointment. Brian was kind of enough to take my car in my time of desperate need. He was honest, courteous and provided me choices in my auto repair for cost savings. He and his employees are always friendly, honest and kind. I found a new auto repair company I can trust!! Thank you again Brian and team!
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Tim Degenstein
Had my truck for a month ... Told them I was not in a hurry but after a month all they did was replace a fuel line and fix some vacuum leaks .. now the truck runs worse than ever and I found my #3 cylinder is not firing ...not sure what they could have done but it ran better than it does now ... On top of that the owner claims to not have the correct tools to fix it and they are too busy to designate someone to work on it ... After a month shouldnt I be in first place?
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Alex Kilanowski
i hate!!!!! dealing with auto shops or dealerships. but a friend of my recommend zemp to me... i called them ... they got me in the next day... through the whole process they kept we well informed and are great people to deal with.... the best part is that they were half the price as the dealership quoted me... save me over $500 bucks... now i can spend that money on my kids.... a customer for life .... thanks alex kilanowski
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D & N Coffman
I always have great service at a reasonable price. I never worry about them trying to rip me off, they are always fair and have gotten my car in and fixed on the same day. Twice I have had to just drop in on them to get something done, once was a water pump and the other was a grinding brake. Both times I had my car the next day. They worked really hard to get me back on the road! I would highly recommend!
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Roger Gorres
"Prompt, Courteous, and Professional Service", should be their motto. I have had 2 vehicles repaired there and received EXCELLENT service. Brian gives analysis and recommendations that is honest and minimizes my cost. Their cost is excellent and I feel that we have formed a excellent relationship. I cannot say enough good about Brian and his employees.
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nichole works
I have 2015 Toyota Tundra and was told by Camelback Toyota on 16th , that I need to spend $1000 on breaks and fuel injection, witch turned out to be a total lie . Being a young female I have always be secpital of car dealerships and Machanic, Im so GREATFUL For the guys over at ZIMP , they have restored my faith Im honest hard working machanics
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blkcadi
The Owner Bryan and Front man Ryan treated us with Respect and Prompt Quality service at what we consider a very reasonable repair rate. Repair was done in a very timely manner and am pleased to find quality Auto Mechanics, not trying to up-sell, just get the job done. I would Highly recommend them and will continue to do business Zemp Auto.
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Tyler Foss
Excellent service! I heard about this place from my mother and she highly recommended it. They will not try and take advantage of you or pressure you into things you dont need. This is the only place in the valley that I will trust with my vehicle. Im so glad I finally have a place that I trust!
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Britt Brimhall
Today was my second time using Zemp Auto. I am a single mom who knows nothing of vehicles. They have been honest and very helpful each visit. They have gone out of their way to offer advice and fix my problems affordably and quickly. Ill definitely be returning for all my transportation needs.
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Elizabeth Chu
Mark is excellent! He is extremely knowledgeable mechanically, and great customer service. I usually read reviews, but I never write reviews... However Marks great customer service and honesty regarding my car, MADE me have to write a good review for him. Highly recommend this place!
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Suzette Dobbins
This review is late in coming. Zemp Auto rates a 5 star with me. The gave a fair estimate, did a great job and did it all in a timely manner. They replaced the motor mounts on my sons car and I feel so much better about his safety when he is driving now. Thanks -Great Job!!!
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Sabrina Bowling
Love the people here, very friendly and Ryan is such a big help. He helped me find the best price for a new CAT and got the repair done quickly. They are really honest and thats what I look for most when it comes to car repairs. I am happy to have found my forever car shop :)
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TimZehring
I dont trust any other repair shop. I have had other shops TRY to rip me off, but Zemp Auto is always honest and wont sell me what I dont need. They arent "flashy slick talkers" that will try to up sell you. Just real people. They will give you an honest quote.
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Pamela Mcmahon
Thanks for the HONEST and speedy service. We have referred quite a few family members and all report having a similar experience. We value the service, the education, and the care that you provide our vehicles. Thanks, Brian and the team!
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June Seegmiller
I have taken my cars here for the last year or so and have had fantastic work done. They are honest and upfront. If there is ever the slightest change in service and price they call me. These guys are AWESOME!!
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MyFreedo
I trust these guys. Im not afraid of my bill when theyre done because of the great communication on their end. I watched them interact with other customers and they treat them like family.
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Liza Thompson
I felt I was in good hands. Great customer service. Honest and trustworthy. Got my oil change done quickly. I can definitely recommend them. There prices are by far the lowest in town.