Address: | 1219 E Glendale Ave #5, Phoenix, AZ 85020, USA |
Phone: | +1 602-422-9879 |
Site: | acmelocksmith.com |
Rating: | 4.9 |
Working: | Closed 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed Closed |
CO
Courtney Arnold
I just got the keys to my first house yesterday and it was recommended to me to get the locks changed asap for obvious reasons. My Realtor, Lisa Zaklan with Keller Realty, recommended ACME to me. I called them up this morning and they were able to make an appointment with me at MY earliest convince SAME DAY. The locksmith I had was Matt and let me tell you, he was fantastic! He showed up on time and quickly changed my six locks. He also took the time to walk show me some priceless safety tips in my garage with my garage door that I would have never even thought about. The bottom line is that if you need a lock changed,fixed, or whatever and you want to use a company/locksmith with skill, integrity, who will go the extra mile, and wont "nickel and dime" you, this is the company to use! I will absolutely refer and use them again! THANK YOU ACME AND MATT!
TI
Tierra Castillo
My three year old locked us out of the house last night! Thank goodness we were on our way out and didnt need to call someone at 9:30! But in the morning I called ACME to come unlock the door for us! When I called , I got excellent customer service from the gentlemen on the phone, I received a text when the driver left to my location, including an estimated time arrival! Which was AWESOME! Mike, The guy who showed up , was friendly, experienced, and very polite! The price was definitely doable and I even got a spare key out of it ! Thank you guys so much for being quick to get to me, quick to get it done, all while having amazing costumer service all around! We appreciate you !!
GE
Geoffrey Manes
My wifes car key broke in half on a Friday night after hours and called Acme to see what they could do for us. The gentleman on the phone was very knowledgeable and shared that knowledge with me. Very Honest!!! He didnt try and get me to spend a boat load of money unless I needed too. We even drove from Mesa to the Phoenix shop to get a key the next day. We could have went to a couple of places closer, but I liked these guys. The guy at the shop was helpful and saved us 30 bucks by suggesting a different approach when they could have easily got us for it. Good Guys! Good Business! I will recommend from here on out!
MA
Mary Holden
Whoever said, "There are no accidents" was right because I found ACME Locksmith by "accident" and it was actually a good fortune! Id been having problems with a certain key and did not know where to turn for help. Using a search engine and some intuition, I found ACME and took the key in for assessment. What I got was true information that helped direct me back to the source of the problem for a perfect solution. When I went back to ACME I was pleased with the customer service and the price of the correction. This is THE place to go for relief of any "sticky" lock issues.
GA
Gage Grizovic
Great service. Mike was really nice even tho he was on call and had just finished his normal shift. My Lexus is one hard car to get into if you lock your keys in it. The locks will re-lock themselves within a second of being unlocked. So you have to be dan good to get this car open. Other companies that have done this have taken upwards of a hour to get my car unlocked. Not Mike! He got my car open in less than 5 mins. Can not say enough thank you to Mike and acme for what they do. Top notch A++++ company. Thank you Mike.
MO
monique love
I went to ACME on 8.24.16 because I lost my keys to my Lexus GS300. I was greeted by a young man name Brian.Brian went above and beyond for me. Brian was absolutely wonder. He was nice and kind to my family and I. He provided me with A+ customer service. I would definitely go back if needed and would definitely recommend this locksmith. Brian was very honest and upfront about the cost. Thank you Brian and keep up the great customer service, and attitude and personality like yours will bring in a lot of business!!!!!!
RI
Richard Ludwig
I recently encountered difficulty starting my car with my key. After talking with Sean @ Acme he was able to help me fix the problem. In fact, he did NOT charge me for the time and advice he gave me. I returned to get a spare key made. Sean was very helpful and attentive to my needs. The new key works as well as the master. Its nice to deal with someone who likes what he does and takes a sincere interest in his customers needs. I dont often write reviews but this experience merits one and the five star rating.
JO
John Mueller
My car was stolen. A spare key was in the car. Needed to change the locks in the house. Google locksmiths and found Acme and many, many glowing reviews. Called late Friday afternoon. Talked to Brian and he set up a Monday morning appointment. Monday A.M. Ryan called, told us when he would be there, showed up on time and rekeyed all the locks. Ryan was very informative and professional and business like. The job was done quickly and efficiently and at a reasonable price. Would highly recommend Acme to anyone.
NI
Nioka Beatty
Steven not only greeted me with a friendly smile and demeanor, but he also went above and beyond with preparing my laser cut keys. He also made sure to inform me on how to properly test the keys, and that if there was any problems to bring them back so that he can fix them. I was also able to witness him greet customers waiting in line assuring them hed be with them soon, while still taking care of my order. Very warm and friendly experience and I highly recommended this location.
KA
Kalyne Owens
Acme locksmith has always been a great company to work with, educated on all things that lock! We wanted a new door handle and dead bolt for our new house, Mike communicated with us from the get-go calling and sending texts, and he even worked around our schedule and had everything replaced and working in about 10 minutes. Very easy, very fast and I know Ill be working with them again when I need my locks changed! Thank you acme for all of your help!
LY
Lynn Jennings
My guys Mike and Brian were awesome! I called all around the valley to get my safe moved into my home from the carport and these guys were the only ones that could handle the job because of the stairs and the weight of the safe (1000 lbs)! The move went awesome and they are careful and considerate. Cant say enough good about them! If ever I have a need of a good locksmith or safe mover, they will be my go to guys. Thank you so much.
CO
Corrine Felix
Simply amazing... The day before I had the worst day ever. Locked out of my car, lost my car key and after several phone calls across the east valley I came across ACME. THE CUSTOMER SERVICE WAS VERY SINCERE AND VERY ABOVE AND BEYOND. I was speechless on how they took care of me and how very knowledgeable they were. I recommend ACME to every...Im a customer for life. THANKS ACME FOR EVERYTHING.
TA
Tasha Burt
We called to have our new home rekeyed. Big Mike came out same day and was awesome. He went above and beyond, making sure we were more than pleased with our new locks. He pointed out some details about our lock set up that we may not have realized until we locked ourselves out. He was friendly and quick and very professional. We are so happy with the service we received from ACME Locksmith.