CubeSmart Self Storage

3122 E Washington St, Phoenix, AZ 85034, USA

Address:	3122 E Washington St, Phoenix, AZ 85034, USA
Phone:	+1 602-275-0294
Site:	cubesmart.com
Rating:	4.4
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 52

Reviews 19

gpscentral1

I was assisted by manager, Chance Collins. Mr. Collins was quick, polite and thorough. He made the sign up quick and easy and escorted me to the unit to give me all the details on entry, where to park etc. The only thing I would caution people about is the advertised price is not all there is to sign up. Theres the monthly rental, a one time administrative fee of $22.00 and required monthly insurance of $12.00. If you dont have a lock to lock your unit you will have to purchase one for about $16.00. The service was excellent and friendly but they could be a little more forthcoming in the fees before you get there.

Jeff Swensen

I was in the process of moving to Phoenix and was looking for a climate-controlled facility where I could store boxes for a short time. Chance Collins, the manager of this CubeSmart facility, was extraordinarily helpful when arranging for me to rent a storage unit. When I came the second time, he greeted me by name, sold me a moving kit and even explained that I could have my mail delivered to my unit while I looked for a home in Phoenix. The storage unit has proven to be so useful, Im going to continue renting it long term...

Brett Ingalls

Angel greeted me with a smile and conversation. Ready to help he was able to set me up with a place right away. Service and helpfulness deserves five stars for Angel. I gave four stars because of some unknown fees, though I did get a promotion that equaled them out for the first month. Those fees are a one time admin fee and monthly mandatory insurance. I would still recommend this place as the security is great, access times are good, and there are staff here seven days a week. Thanks!

Alan Digan

I never thought that I would love my Storage spot, but,dare I say it, I do. My deep affection is not with the brick nd mortar ,but with the staff there . More specifically the Manager Cindy. She always is very pleasant,extremely knowledgeable on the website etc.and very willing to guide one on the right direction literally and figuratively . Kudos to whomever hired her, shes a gem of an employee to be greatly valued. Im sure that whoever she reports to knows.. Thank you cubesmart .

Janmichael Johnson

Love this location they are the best Cindy is my go to lady she runs this place and she is great at what she does. Tom is her right hand man and he is always wonderful to deal with. Cant. Forget the newest edition to the office Lakisha ( hope I spelled it right ) she is definitely a keeper she is on top of things from checking out whats going on to front desk duties she is a great addition to this location. I just love these guys all here they are good good people. Thanks guys

Gypsy Lizzard

The place is huge. Plenty of storage spaces. Some are tiny, some you can fit vehicles in. They were clean and solid. They have some outdoor access or indoor. Even few upstairs too. For the price I found online was excellent and the staff on sight friendly and numerous of them. Yea its not an all access your unit 24 hours but they do have hours that allows you more time than the others around. I looked into that. Its a good place stow your storage treasures.

Cam Earven

Facility seems nice enough. No complaints on people or staff. But they advertised $18.99 per month. I went to get my unit it was $50+ move in, and 18.99 a month, plus 12.99 a month for a 5x5. So its actually 31.88 a month. Nothing is more bothersome to me than expecting one price and being given another when you make the trip there. Place looks nice though. I was just shopping price and location. So they dont meet my needs.

Marc Theriault

I left my motorcycle in a 5x10 storage. The door is 3 feet wide so bigger motorbikes might need to get a 10x10. Tom, the person I dealt with at the counter was most kind and helpful. The place is clean and professional. You can walk 5 min. to take a bus that brings you to the free sky train. 20 min. after leaving my storage, I was in the Phoenix airport. Will definitely use this place again.

Robert Martin

I had the pleasure today of dealing with Angel Tirado the manager of Cube Smart. A situation occured that needed understanding as well as asisstance. Angel is well qualified for his job and his customer service skills should be the training manual for a number of businesses I encounter. This is also a drop-off location for Toys-for-Tots.

Brittany Lopez

At this particular cube smart location there customer service is outstanding and it was truely deminstrated one of there managers whos name is angel tirado. I highly would recomend this cube smart location to anyone especially my close family cause my mind would be at ease knowing them and there possessions would be well taken care of.

Tony Palermo

I have found my experience with Cindy and her team consistently satisfying and friendly. I have had a bunch of units there for years and this Team is easily the best Ive ever had the pleasure of working with. Cindy is always super friendly and helpful. I usually write restaurant reviews but I have to give a shout out to C-smart!

Adam Figliola

Terrific experience. They exceeded my expectations and made the process of renting space enjoyable. They showed me the spot first and explained the lease clearly. They made sure I was comfortable during the process and conversed with me as if I was a family member. They even called me ahead of time to ensure the space was ready.

Matt Ballway

A terrific staff, always willing to quickly and eagerly assist us at a moments notice. Our company was between old and new store fronts (going on 5 months). we rented the equivalent to 8 10x10 units. this facility allowed us to maintain a presence for our customers with ready access to our product and parts we stored within.

Thomas Hehir

Always leery when it comes to storage facilities. Right out the gate, Chance and Trina made me feel welcome and answered all my concerns regarding flooding, space. Truly helpful and a great price made me feel very relaxed about my purchase. Would HIGHLY RECOMMEND!!! Thanks again to Chance and Trina for all your help.

Estrella Diaz

Porque son personas muy amables y serviciales aparte el sitio se me hizo muy limpio fue agradable tratar con el personal!!!!!

Thomas Sears

Hats off to the Cubesmart Team...an enjoyable experience... highly recommend this facility. The staff (Cindy, Lakisha and Jay) were very professional. Lakisha took the time to make sure I had the right storage unit for my needs. It was a pleasure working with all of them.

Maria

Tom is so helpful and nice. the unit I originally reserved was too small so he switched me to another unit with no problem. He was very accommodating when a large truck had to come in by opening up the side gate so it would be easier to unload. Thanks Tom!

Jeremy Wilson

Ive been using this facility for many many years. The new management is a huge improvement from the last. Cindy is excellent to deal with. If youre looking for a storage solution in this area, I would highly recommend the cubesmart on Washington.

Leah Buckner

Very nice experience, nice friendly staff. Very pleased with my services, I was referred by a family member who previously stored there items and they were very pleased as well. Thank you cube smart staff for your kindness.