US Post Office
| Address: | 4949 E Van Buren St, Phoenix, AZ 85026, USA |
| Phone: | +1 800-275-8777 |
| Site: | usps.com |
| Rating: | 3.6 |
| Working: | 8AM–9:30PM 8AM–9:30PM 8AM–9:30PM 8AM–9:30PM 8AM–9:30PM 10AM–5PM Closed |
Location
Photos 1
Reviews 35
EL
Elp Beauty Supply
Im giving them 2 stars for the two dead days they sit on first class mail for no apparent reason . No reported disaster, or weather related delays in Arizona ! PROCESSED THROUGH USPS FACILITY Sep-03-16, 00:28 AM, CITY OF INDUSTRY, CA 91715 DEPART USPS FACILITY Sep-02-16, 05:03 AM, PHOENIX, AZ 85043 PROCESSED THROUGH USPS FACILITY Sep-01-16, 20:25 PM, PHOENIX, AZ 85043 ORIGIN ACCEPTANCE Sep-01-16, 19:10 PM, PHOENIX, AZ 85026 Shipment Picked Up Aug-29-16, 19:18 PM, PHOENIX, AZ 85026 Shipment Accepted Aug-29-16, 18:18 PM, PHOENIX, AZ 85026
JA
Jared Swecker
I use USPS a lot in my business and have visited many different locations. This location at 4949 E. Van Buren is by far and away not only the best post office location I have ever visited, but one of the most customer friendly locations of business I have been to. I have many times driven out of my way to take my packages to this location instead of another USPS location simply because I knew that the experience would be better, faster and more enjoyable. I dont know what is driving the staff there, but a very well deserved kudos to all of you!
HE
Heather Cate
Maricopa County Elections Dept states it takes 3-5 days for an absentee ballot to reach them once its mailed, that the post office is slower than it used to be. I find it very hard to believe that any piece of mail from Phoenix to Phoenix would take more than 1-2 days. It used to be overnight delivery. I called the post office at 6pm & spent several minutes navigating their phone system only to be told they were closed. Their website, however, states the processing center on Van Buren is open until 9:30pm.
DU
Dustin Gzym
If you just drop it in a box here it will take 2-3 days for it to get scanned in and they cant explain why that is.. and Ill never for get my first experience with Kimberly at the counter when you told me "Whew..you should get some gum or something." because I had just dropped my cigarette in the ashtray outside. Rude staff... poor service... and wait until your packages disappear.. YOU WONT GET YOUR MONEY BACK IF YOU PAY FOR THE LABEL ON EBAY.
TE
Tesfaye Kassahun
Experience was awful as priority was given to specific customers and a worker would not carefully listen to what I needed it to be shipped.Attitude was given to me by this specific worker called Judi and this worker didnt care to listen to any of my concerns. Not only she was unwilling to help but also provided me with wrong information till I proved her wrong. I will never go back....
CH
Chris Boris
A post office that is open after regular business hours! A person at the door to help you figure out which forms you need to fill out! Friendly and helpful postal staff! This isnt an episode of the Twilight Zone.... It is the best post office in all the land. This is by far the best post office in all of Phoenix. Now if they could get the one next to my house to work like this.....
YV
Yvonne Barajas
Not happy! Apparently they have a package I ordered Dec. 1, 2016. It made it all the way from China, to be delivered to one Phoenix post office to this post office on Dec. 16, 2016, and is still sitting there! What is the problem? Does anyone even read these ? What do I have to do to get my package delivered? Estimated delivery was between Dec. 10-31 Feeling frustrated!
JO
John Albrecht, Jr.
I drive from Casa Grande every evening to deliver my packages to this post office. Most of this staff at this location is very friendly. Judy and Jack are really helpful and go out of the way to help and give assistance to their customers. The lobby inside is open 24 hours and the retail desks stay open until 9:30 PM which is huge plus.
DE
Deborah Maloney
I drive all the way from Scottsdale to this post office even though I have two post offices closer, one within a two mile distance. Due to the friendly staff, helpful, feels like the one I was raised with in the beach town Laguna Beach. I go there at least twice a month for my business and personal. Deborah
KE
Kevin X
Tried calling them to ask the lobby hours because I know the lobby isnt open till 9:30 but when I called I couldnt even talk to a real person trying for like 20 minutes and when I ask the automated machine for their hours, they gave me the same hours as I saw on the page as displayed hours open
DY
Dylan Carpenter
Ive been to the Van Buren location and the location on thomas, and the Van Buren location has always been better. I shipped a huge pogo stick that weighed 20lbs today, and the woman that worked with me was super nice and surprisingly unfazed. Ended up being about $20 cheaper than ups.
D
d sander
Well staffed and the people are friendly. Have never had an issue with packages when sent out from this location. I drive to this location from ahwatukee because the post offices near me are terrible and should be closed.
HE
Heather Lynn
Went to this location Christmas Eve and was in and out in under five minutes with friendly helpful faces! I have been here on several occasions since and had nothing but super fast and friendly service.
FA
fabian1921
Very bad experience from 2 african American employees, really rude , answered my questions in a really bad manner, 2 customers had to decline help from one of the female attendants
S.
S.E.A
Clerks are always helpful with a smiling face. This USPS store has extended business hours and it is very convenient to drop off items after the work.
CA
carol richards
Ive lived in 85018 since 1992. I love this post office! Its open late and the friendly personal give it a small town feel.
ME
mehrdad hojjati
Jack is very polite and patient. This place is my favorite post office since theyre normally open later than other offices.
BR
brotherinbooks
Friendly, efficient and happy staff. 15 min to closing and yet plenty of clerks are standing by to help you. You guys rock!
FA
Fabricio B.
Big location, well maintained, all shipping supplies available. They also have PO Boxes available and a self-service area.
LE
Lena Kay
This is an awesome post office! Ive lived in different cities/states, most of the agents go out of their way to be helpful.
JO
John Thomas III
Convenient 24-hour access to my mail. Extended office hours & great customer service everytime Ive needed service or help.
ST
Stephanie Long
They are the most flexible and available part office Ive encountered in Arizona. I use them quite a bit.
ST
Stevetsteve Lebowski
This is the best post office in town. The staff here is super friendly plus theyre open late! 9:30 pm!!!
JA
Jay E
This place is open till 9:30 pm such a convenience. The employees are quite helpful and knowledgeable
LA
Lay Moná
I dont even think customer service exists with this company. Called 10 times, no answer or call back.
AL
Alexander G
Spend 20 minutes navigating phone system for it to tell me theyre closed, even though they arent
GA
Gareth Bernard
I would give this place a million stars if I could just because of their open hours.
KE
kevin uehara
Best post office USPS ever. Open late super friendly and most important helpful.
K.
K.W. L.
Facility is a bit dingy, but considering the location ... I think you get the idea.
DA
Dani Scavril
Open untill 930pm,always greeted with a friendly smile.
RE
Rebecca G
Staff is very nice! Longer hours convenient.
BL
Blake Gleason
Best post office experience of my life.
PE
Pebbles Scavariel
Great customer service skills!
RO
Rob Ingenthron
Open until 9:30 and nice staff
NI
Niki w
Friendly employees
Other organizations
Photos
Photos of reviews
