Address: | 16063 W Bell Rd, Surprise, AZ 85374, USA |
Phone: | +1 623-546-8002 |
Site: | surprisefuneralcare.com |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–4PM 8AM–4PM |
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Jim Hodge
When my mom passed late Saturday July 20, 2013, with out any funeral plans, I knew my wife and I had to find a funeral home to give her a final send off. Not wanting to wait until Monday to start calling, I called Sunday afternoon to Surprise Funeral Care, and to my surprise they were open. Holly answered the phone and I knew immediately I found the place that my mom would be comfortable with them taking care of her. Holly offered to have a meeting with me that afternoon to start to discuss the plans. From the first phone call, to the final service, Holly, Julie and Rylene (sp?) were 1st class. Caring, Compassionate, Empathetic and Sincere, are not even the beginning of the adjectives to describe this group. Knowing that I just lost my mom, and also me knowing that there was bound to be a bill coming up, there was never a moment when I felt taken advantage of, or pressured into anything I didnt want or need in a funeral service. It may be a little morbid, but nobody makes it out alive, so I have recommended every person I know to at least call Surprise Funeral Care to speak to them about prearranged services and arrangements. Death for me came unexpected, and knowing that I had the support from Surprise Funeral Care with me, it made the process a lot less stressful. Thank you! Jim H Surprise, AZ
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Nichole Mancini
Chelsea and Donna were amazing. They made the very difficult task of arranging our brothers military service seamless and effortless. There was no request to big or small and if they could accommodate, which they always did; they made it easy. I never felt uncomfortable requesting anything or calling just to confirm something. They always greeted me graciously and with love. I can truly say that we felt loved by these ladies as we made arrangements. They made the most tragic moment of our lives more bearable. I just cant say enough positive things. Thank you just doesnt seem like enough. All our love, Mancini/ Williams family.
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Cheryl Rochford
Last April my father-in-law passed away and we were supported and helped in all aspects of the arrangements. We were free to manage any part of it we cared to. There was no sales pressure. I interacted primarily with Holly and she was an excellent resource and guide. The service was everything we hoped it could be and we are grateful to Surprise Funeral Care for making it possible.
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Staci Semmons-Snodgres
My Father passed away unexpectedly and we worked with Surprise Funeral Care. We were helped with every aspect of his funeral. They were very accommodating and compassionate. Although it was a very hard time in my life, they were great to work with.