Serenity Funeral Home of Draper
| Address: | 12278 Lone Peak Pkwy #103, Draper, UT 84020, USA |
| Phone: | +1 801-255-2801 |
| Site: | serenityfhs.com |
| Rating: | 4.2 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 1
Reviews 8
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Heilala Taumoefolau
The morning my dear husband past, I had sat at the dining table with a notepad and pencil trying to figure what to do next. I think I sat there for a couple of hours with nothing to write. The shock and the reality was all too numbing. My sister had heard of an amazing funeral director who was referred by family. That afternoon I sat down with an angel, Peni was his name. He was calm and sensitive to my emotions and respectfully started by reassuring me that everything would be ok. I sat through our meeting and listened. Everything that I had questions about was answered and I was relieved of all the stresses of the unknown. Things moved quickly and effortlessly from that day forward until the burial of my love. Peni and his team at Serenity gave me reassurance down to the very last detail. A couple of nights ago Peni and his wife stopped by and gave me a cd of the services. How grateful was I to listen and reminisce on words left by loved ones about my dear husband. Down to the smallest of details were covered. I felt so much love and comfort during this time, a time where your heart feels so alone and literally breaking. Peni, to do what you do is a calling. How can I ever say thank you other than my deepest and sincerest ..thank you! All my love from Lai, Lu and Lala.
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Ilisa Makoni
Peni, you are genuinely a caring and compassionate man. You have given us great comfort and peace with the death and funeral process. We are so very grateful for all your help. You brought comfort and compassion to our entire family. From the moment we made the first call, to the end of the burial. You treated us with nothing but love. Your thoughtfulness and consideration are very much appreciated. Peni, being Tongan himself, is very knowledgeable in the Tongan customs and practices. He had our traditional Tongan ngatu ready for our mother’s casket to be placed on and a monomono to wrap her in. We will forever be amazed how you reminded the pallbearers who they were caring with every step—MOM! A woman who has done more for us then anyone in this world. Thank you for treating her as if she was your own mother….with so much dignity and love. You helped to make this a very simple but beautiful service by listening to what we wanted. You called us after everything was done and made sure that we were okay. We are so grateful that we went through Serenity Funeral home but even more grateful that we had Peni there to handle everything. Thank you so much Serenity and especially Peni. Ofa lahi atu, The Makoni Family
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Tee Klubbz
Peni Malohifoou, that is the name you need to ask for if you want the BEST customer service EVER. My sister passed away from a train wreck in July and my 6 Yr old son passed in Sept 2016 of a tragic drowing.Just 2 months apart from each other. From day one Peni was professional, caring, considerate, willing to listen, full of understanding. He and his beautiful wife Shelly and awesome son Morgan went ABOVE and BEYOND to make sure we never were alone. He put so much love and effort into making sure my loved ones were taken care of. They donated to our family program and even bought my son his blue bow tie that I had search all of Salt Lake but couldnt find and they suprised me with the morning of his service. Just the many little things that really mattered to this grieving mother and sister. Im forever grateful and will ALWAYS trust Serenity Funeral home with my family. Thank you so much for your extrodinary service. Love from the Kalapa family..your clients until death do us part::)
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Tanya Cook
My sibling went there when his baby was born too soon. It was not a good experience. They sealed the coffin before we could even give the baby the blankets or little gifts for her. They also called my sibling at 11:00 P.M. to ask them to come earlier to pick her up, so that they could take care of another body that was coming in. They had already made plans with other family members to meet at 8:00 A.M. the next morning. They, of course, couldnt call people to change plans since it was so late at night. They made my brother feel bad in this incredibly difficult time. I understand that businesses get busy, but seriously-- she may have been small in size, but she made a huge impact on our lives. If anyone from Serenicare reads this-- PLEASE treat the next family in this situation better than my brother, and sister-in-law!!! The only reason I gave 1 star is because i couldnt post it unless I did.
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Bianca Ochoa
My mother passed away last week and I had no idea where to even start.. a family friend had gone through serenity when her husband and son had passed and she had nothing but great loving things to say about Lehi and his team. After speaking to Lehi and meeting him I knew this was the place for us (and I had spoke to other funeral homes) none of which felt this compassionate, caring, respectful and professional. From start to finish we were involved but also had the time to be with family, Lehi made this hard time much easier and I am forever grateful for him and his kind team... they went above and beyond with kindness and compassion. Thank You Lehi and team for all that you did!! I know your job isnt easy and you did so much in so few days, Thank you for treated my family like family <3
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Stephen B
They did everything adequately, except they forgot to press the record button during the service. When called all they said was, "sorry- I guess if you dont want to accept the apology..." The casket handles were also a completely different color than shown in the magazine. I would understand if a glitch happened and part of the recording got deleted or something, but simply forgetting to press the button and then having such a terrible attitude about it is unacceptable. Now the entire service of my grandfather is lost because of incompetence. Its a shame, because they handled my grandmothers funeral just fine! Find someone else to take care of your funeral services.
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Heidi Hanseen
We recently had the heartbreaking experience of losing a grandson right before he was to be born. One of the tender mercies that made the funeral day a beautiful and treasured memory, in spite of our great loss was the incredibly GENEROUS, deeply caring, respectful, thoughtful, organized, reliable services provided by Serenity funeral home. They showed great sensitivity to our needs and my daughters husband and children. They had a kind and loving approach to everything. They are unique among funeral homes. Serenity funeral home and Lehi Rodriguez the owner are most appreciated and highly recommended. You will be blessed by choosing them to serve you!
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Richard Brunner
We have used them before with a different professional to assist us, and never had a problem. Now, after the death of my father, the service assistant was adjudicate, but only just. After "forgetting" to press the record button to document the services the best we get is a "sorry" for the mistake. The worst of it was that all Morgan could say after further discussion was "Well, you dont have to accept my apology". I can understand a malfunction of the equipment but due to incompetency and a condescending attitude afterward I cant recommend them or give them any more than one star. This time around, we got their C-Team.