Randys Automotive & Transmission

Reviews 10

SK

sk5835

We called Randys on a Monday around 2:00 in the afternoon, as our radiator started leaking something fierce. Usually this is an easy fix and your car might be down for a day or two, but we were on vacation and about to hit the freeway to start the 400 mi drive home when it blew. Jared (sp?) answered our call and let us know that he didnt have our radiator in stock, but would call his parts guy and get back to us. Within just a few minutes, he called to let us know he had it ready and to come on by. We told him we were from out of town and trying to get back on the road ASAP, and he assured us it would be done by the end of business. The estimate he gave us before work began was exactly the price we paid, and they had it done within about 2 1/2 hours. As soon as we pulled out, we got stuck in LA rush hour traffic; there was no fluid leaking, no overheating, not a hint of a problem the entire way home. If that isnt a true pressure test of a brand new radiator, I dont know what is! We also have a warranty on the parts and labor, which extends to multiple shops across the country. So theres no issue of having to bring a busted vehicle back down there, we have shops in our neighborhood that can service us if anything goes wrong; there was no extra charge for the warranty, either. Im only sorry we dont live in the area, because we would certainly bring them our regular business.

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Chris R

This place sucks, I took my Toyota here to get my transmission rebuilt. Randy assured me that it would only take three days to do all the work and have it back to me before I went back to work. Three days turned into three weeks. I spent almost as much money renting a car for those three weeks as it cost me to get the transmission rebuilt. After all that was said and done it turns out he never even replaced the torque convertor. He also managed to break all the clips that held the O2 sensor wiring in place when he pulled the trans. Stay away from this guy. He told me what I wanted hear so he could get the work and after that took his time, didnt do the work correctly and broke parts.

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Anonymous User

I thought my car needed much more extensive (and exPensive) repairs because another shop told me so. Looking for another opinion, I found Randys. They were honest and fixed my car within two days - including time for diagnostics. The repairs they did got my car back to the way it was for much cheaper $. I found a new best shop to take my car to in the future. Rob Huntington Beach

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Anonymous User

Im so happy, thank you thank you!! You saved me my job and 1500 dollars by fixing my transmission, I always am worried using a new mechanic company, but now I guess I will never have that problem again. I will go to you anytime I need anything and would reccommend your garage to any friends or family.

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Sophia Avitia

I called today for a price quote and was very happy with the integrity and honesty that was portrayed over the telephone. The man i spoke to this morning not only gave me a price quote but also his advice on what i should do. He sounded very sincere and went above and beyond. Thank you!

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Anonymous User

Randy rocks! His shop took care of me quickly and professionally... very fair and honest pricing. (I had a bad battery) Highly recommended. Dont even consider going somewhere else! :-)

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Shahrzad Rahmani

Took my Ford in expecting a costly repair, turned out to be a quarter of what I thought it would be, and I had my car back within a day! Thank you Randy and your team for helping me!

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Anonymous User

You guys are the best. You got the job done on my car just like you said you would. Best of all it was a better price than the other estimate I had. Thanks again

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ron putt

Honest up front people. They have Great work skills

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Tosha Vint

Great service and the best deals around!

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