Address: | 810 W 10th St, Antioch, CA 94509, USA |
Phone: | +1 925-778-3221 |
Site: | myautorepairshop.com |
Rating: | 4.7 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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michael flores
I have been going to Auto Diagnostics for close to five (5) years. I have a 1991 Ford F-150 Custom pick-up and I can proudly say that I am the original owner. Brian and his crew have done the upkeep on my truck and each time they say, " this truck runs pretty good." This has the original engine but his crew have performed the maintenance that surrounds it. Brian may not personally work on every car but he always gives it his blessing before it is turned back over to the owner. Yes, I have spent some money over the years, but you know what? It was worth it. I got it painted to its original color,, some new interior re-done.and i am always getting compliments. It has 198,000 miles and I take it one day at a time with enjoyment. NO TRUCK PAYMENTS. Thank you Brain,Christina and the whole crew. You guys really took care of me. All the best. Manuel Flores
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Jim Marchetti
Brian and his crew of auto technicians have taken great care of things I cannot do myself (as a former mechanic) and has always been fair with us. One time they worked about 3 hours trying to figure out a problem, and when they figured it out, they only billed me for the initial diagnostic fee. I authorized the repairs and he counted the diagnostic fee towards the repair. Ive referred several people to them as well and each person has called me later to thank me for sending me over there. I would send my closest friends to them, and I have.
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Anonymous User
I am pretty disappointed with this place. I have been to great auto repair shops in the past... this is not one of them. They told me they would run a diagnostic test to find what was wrong for my car - for $88 - they didnt find anything but had an idea what it was (my radiator). They then said that more tests were needed and it would cost me another $62 to get the tests done.... Bottom line: good repair shops do not "surprise" their customers with hidden costs. Go to B&G Auto in Mill Valley, CA - They are a fair auto shop.
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Phyllis Fox
Auto Diagnostic is a clean, friendly, honest, complete shop. I feel like a member of the family. Everything is thoroughly explained and old parts validate the need for work. The work is guaranteed and there is follow up. I have been to many shops and dealerships and I am so thankful I found Auto Diagnostic. I had surgery one year and received flowers from my friends at Auto Diagnostic. Christine and Brians advice is so helpful. They go above and beyond the call of duty so many times. Thank you! Phyllis Fox
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Elspeth Wells
My experience at Auto Diagnostic has always been excellent. They are honest regarding the repairs I need. They never tell you what needs to be fixed, unless it really does need attention. I have gone to Auto Diagnostic for more than 10 years. I would never go anywhere else, including a new car dealership. The people who serve you are polite and informative. The owner, Brian sets the high standard for all the people at the shop. I HIGHLY RECOMMEND THIS AUTOMOTIVE REPAIR BUSINESS! Walter Merlino
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Tony Burke
I only have good things to say about Auto Diagnostic. I have had my Dodge RV in there for diagnostics, repairs, both minor and major, plus general maintenance. The staff are friendly and efficient. The work has been first class, priced as quoted and on time. They will happily give you a ride home and pick you up if the vehicle needs to be there for an extended time. I would confidently recommend them to anyone looking for a reliable and customer friendly repair facility.
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Gene Martin
I think the words that best describe this shop are thorough and professional. No games. You get quality repairs with a full explanation and assurance that when you leave, the car is working perfectly and you have no worries. I love that feeling of confidence. Brian the owner is great! His passion is cars and you can feel it immediately. Add to that really nice people who will bend over backwards to make you happy. My wife and I are so happy to have found them!
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cmbassman1958
The owner, Brian, was very informative and professional, with a smile! I am very happy that my Check Engine issue was fixed, and that I found a great and honest shop in Auto Diagnostic & Repair! I would recommend this shop to everyone, Including Family! ;) And when I went back for the follow up, Kris at the front desk, took care of it, and was professional, friendly and made me feel like a valued customer. I would give Auto Diagnostic 6 Stars if I could ;)
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Grace Medina
They fixed my car, ordered the parts that I needed, and took care of me. I also received my car, both times, before the promised time, which was extremely helpful for me! Customer service is wonderful. And Im grateful that they kept me in the loop of what was going on with the car. My dad trusts this place, and I have to agree that they did a wonderful job on my car as well.
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arthur Cravanas
I had never before experienced Auto Srvc that could compare to what I got with Auto Diagnostic, they were courteous and very professional answered all my questions and addressed all my concerns . The thing that stood out to me among all the other good things they did during our experience together was that they listened .... Always
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Kristie LuVisi
I love this place. Chris is very nice. Its very hard to find a good mechanic and one you can trust. Im so glad I found this place because they are great and I trust them so much with my car and my husbands car. They do great work. They also work fast. The work environment seems to be extremely fun.
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Alice Birmingham
Auto Diagnostics and Repair has been caring for my cars for 9 years and I wouldnt go anywhere else. I trust them and they have proven many times that I can. Thats very important to me and I wouldnt think of going to any other repair shop. Everything they do is top notch and professional.
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Anonymous User
This place is the best!!! Nobody likes car repairs but they made it so easy. They took me home, picked me up, washed my windshield, and gave me a rose. Did I mention my car runs so good now. From the repairs to the customer service this shop is definitely the best Ive ever been to.
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Martha Parsons
I am totally impressed with the professionalism shown by the staff of Auto Diagnostic & Repair, especially Brian Bellante! My family has used their services 3 different times and in one case they fixed a problem unsolved by two other shops! They get my recommendation every time!
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Monica Ambriz-Misquez
My husband always took his truck to the Chevy dealer, when I made an appointment with Auto Diagnostic he was not happy with me. After he got his truck back and it was running the best it had in years, he is now a faithful Auto Diagnostic customer like me.
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Gina G
Always excellent service and they offer the best advice for my car! Loyal to them for two years now and counting! Theyre also very good at letting you know right away about the latest news on your car. Impressed with how organized they are!
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Anonymous User
I would not reccommend this place to anyone. My car has been in and out of their shop for the last 3 months and on the last repair job I just had done it was in there shop for over an entire month and they gave me a beater car to borrow.