Address: | 261 Arneill Rd, Camarillo, CA 93010, USA |
Phone: | +1 805-738-9835 |
Site: | firestonecompleteautocare.com |
Rating: | 3.7 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–6PM |
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Steph Hosack
My friends and family have been coming to this place for years! They were very reliable and trustworthy. For the past few years they have gotten horrible with customer service, attitudes, and work that doesnt even get done. They told me the break fluid was dirty and they were going to change it (and I paid for this service.). I took it back the next week because my brakes were still squeaking and he tried telling me again that the break fluid was dirty. As he was telling me while looking through the paper work he realized that I was charged for it and it was not done. He told me it would be "on them" since they did it the week before. They dont do the things that they promised. I took back my car 4 times in 1 month because my breaks still squeaked. I have two jobs and go to school full time. I do not have time to be taking it back. Let alone take it back for nothing to get done to it. I took it upon myself to change the brakes, not to my surprise they stopped squeaking. So...Did they even do anything to my car!!!!??? My friends and family have been lied to and charge for services that were not done to their vehicle. DO NOT COME TO THIS PLACE. Find another Firestone. I will never trust this place again.
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Daniela L.
I am very unhappy with their service. I would not give them even one star. They charge you hundreds of dollars more only because you are a woman. I was there because my car had a water leak. They told me they had to change the timing belt, the water pump, the thermostat, and a gasket. The price they gave me was much more than it is usually charged for this type of work. When I objected the price, they offered me to open a credit card. They told me the car is already up so I had no choice. A few days later my son tried to get more information about the repairs. Every time he called, they told him their system was down, and they did not want to provide more details. It looked like the problem was the gasket (very cheap repair), but they charged me hundreds of dollars for unnecessary at that moment repairs.
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Isaiah James
DONT TRUST THEM TO WORK ON YOUR CAR! Worst experience I have ever had with Firestone. I had a radiator replacement, then I attempt to pick up my car and the power steering is out. They fix that free of charge but today I turn the AC on and it blows out hot air! Dont risk having to pay extra money for poor service. Now they wont state that they hace nothing to do with it and wont help me. Terrible customer service!
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Mark M
Very Good! They were fair when I had a concern about an alignment that I had done. Kenny and Gabriel are both nice guys to deal with. When I brought it to their attention that I had not received a readout of the before and after alignment measurements (due to a broken printer), they were fair and gave me a refund without any trouble.
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Anonymous User
Ive been going to Firestone Camarillo for tires for almost 10 years, and have been there to have tires done at least 5 times for different cars. I shop around and almost always end up back here because they have the best prices. The service is excellent, a guy named Manny has helped me the last few times and is awesome.
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DC Buchanan
These guys were great. I needed two front tires. I called, they got me right in, even checked the alignment and gave me the sheet that showed the current position without trying to force a sale. Im very appreciative. Will definitely use them for all of my tire/alignment needs in the future.
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Earl Hernandez
Gabriel and Richard were very helpful. I brought my car in due to engine noise. Gabriel told me that it is really an AC compressor issue. I appreciate their honesty in letting me prioritize repairs based on urgency. My pleasant experience today made me a more loyal customer.
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Anonymous User
I took in my car to repair/chage ONE TIRE. Ended up with a bill of $725. As most mechanics, they ran down the bill with repairs, and had to buy ALL 4 new tires. I will not recommend this place because as a WOMAN I was taken.. never will I be back to this store!
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Don Stephens
Very professional and sharp.They have been servicing all of our vehicles for years.Gabriel and Kenny make sure you drive out of there feeling safe and ready for a long road trip.I highly recommend stopping in and seeing them.
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Shreila Gill
Gabriel and Kenny are fantastic!! Professional, always honest, and even when I would price check around around they were always reasonably quoting. We use them for five years and would highly recommend them to anyone!
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Roxanne McConnell
My poor brakes needed replacing. These guys helped me out...after being so nervous about cost. They not only replaced my brakes, they also did my oil change for a very fair price. Again, I am completely satisfied❣
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Anonymous User
The worst of the worst, incompetence only begins to express the work this shop does. If you don’t value your property, money or safety then your going to love this shop of fools.
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Gary Goodman
Ive taken my car to them to check and adjust wheel alignment for about 10 years. I bought a lifetime alignment contract - a good deal. They have served me well.
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Frankie Aleman
Friendly and Professional service, i would strongly recommend to visit if you need tire service like i did and i will most definitely return in the future.
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Mahesh Talwar
They only suggest and do what is really needed and are good at diagnosing the problem. Reasonable cost and friendly people
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Si Heon Jung
I had some troubles with them on my first experience. However manager Kenny did a good job on earning it back.
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Luis Ramos
Great experience. Front desk to the mechanic were great. Honest, quick and friendly. No B.S.
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Brian Jackson
Had an issue after a brake job and they gave me priority to fix the issue
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icedmochanut
Love these guys and trust them completely!
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Lakshmi Alban
Fantastic service and they are quick.
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Jacob Aldridge
Quick, polite, reasonably priced.