Address: | 457 E McGlincy Ln, Campbell, CA 95008, USA |
Phone: | +1 408-626-9400 |
Site: | clickaway.com |
Rating: | 4.2 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–7PM 10AM–6PM |
CA
Carol Nicolet Loewen
Ive been using Clickaway (McGlincy Ave.) for years already and am very happy with their service. Sam Afnani, manager, is helpful, patient in explaining issues, and great at resolving them. I recently worked online with a software provider to correct an issue - it became worse AND deleted quite a few of my applications. I took my laptop to Sam. He patiently removed excess information, reinstalled the programs I needed, and gave me back my reliable laptop in working condition. They are also able to help resolve some issues remotely, which saves travel and availability challenges. I recommend Clickaway highly. Thanks, Sam and team!
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Larry Wagner
My two-year old work laptop reported a Smart error on the hard drive and warned of imminent failure. To avoid having to reinstall everything , I wanted to clone the drive to a new volume. The first repair place could not provide this service but ClickAway recognized the problem right away, sold me a new SSD drive, moved the data, and returned it to me the next day including the old drive. Everything is working perfectly and exactly as it was! I am confident in their expertise and recommend them.
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Jim Tirjan
I have used ClickAway many times over the years and have been very impressed with their level of service and competence which, unfortunately, is becoming increasingly rare. I used ClickAway in the past with my Windows computers but have since moved to Apple products only. Special thanks to Eddie who recently recovered all my files (including many irreplaceable photos) and extended the life of my 2009 MacBook Pro by putting in solid state memory. A great relief, much appreciated ClickAway.
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Loai Najjar
My HP laptop computer crashed. Ashor Sharlo is a very competent technician, and he has a great technical knowledge. Ashore got my computer back. Replaced the hard drive and installed the operating system. now it works great. Thanks. Technical knowledge Excellent. Customer service excellent. -Explained the process and how much will it cost upfront. price moderate. it was very pleasant dealing with Ashor. Recommended.! I will use this service again if I need computer repair. ~Loai
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Pari N.
Went into the store to get some information on a PC, I wanted to purchase, the folks at the Campbell location are very short, and rush you. I left the store frustrated. Several months later, called them regarding an upgrade to a machine, and they were once again in a big rush, and rude. Others seem to have had a good experience her, but it must not have been at the Campbell location. If you dont want to be rushed, go somewhere else!
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Anonymous User
I didnt have a huge computer problem to solve, but the service was fast, friendly, intelligent... they didnt make me feel like an idiot. Which has happened to me at the repair desk at Frys. They are not too far from the Pruneyard in Campbell
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Sarah Robinson
Had a great experience using their service. I wont go anywhere else for this type of service. Sal was very accommodating with my tight schedule and did a great job repairing my laptop.
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Lyn Burmeister
I needed help in a hurry, and called them based on their Yelp reviews and the fact they were local. They were responsive, quick, efficient and very professional. Thank you, Ashor!
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Tim Farley
I took a 2013 Macbook Pro with a bad mouse pad here to be repaired. Patrick was friendly, helpful and looked for the best options to complete the repair. Nice service.
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Evette D
James was very helpful and knowledgeable. I would recommend Click Away and James and Sam to anyone. The price was right and the results to my computer was wonderful.
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Michael Schiller
Confused staff, slow service. Went here because they had the phone I wanted.
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Keith Blaine
Super friendly and helpful.